Brand Certified
Arby's
3.9(723 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
1370 S. Airport St, Traverse City, MI
49686, United States
Certified by Arby's • Mar 01, 2026
(231) 929-1662
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/mi/traverse-city/1370-s--airport-st/store-7922
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
723 reviews
5 stars
306
4 stars
190
3 stars
114
2 stars
51
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported rude or unhelpful staff, with several instances of orders being incorrect or incomplete.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Order Accuracy
Frequent complaints about missing items and incorrect orders, leading to customer frustration.
Drive-Thru Experience
Long wait times and issues with the drive-thru process were highlighted, with some customers feeling trapped in line.
Positive Staff Interactions
Despite the issues, some reviews noted friendly and efficient staff, indicating potential for good service.
- JMJohn Mckinney3 days ago1.0Im and uber driver. They refuse to turn off their orders even though they claim they aren't receiving them. When I had uber ordering at a restaurant I could turn it off anytime or call uber to turn it off. They are being lazy and bringing down driver ratings by forcing us to cancel orders they refuse to make.
- AFAmanda FirstFeb 1, 20264.0Food was reasonable Service was good but held up 15 min by Door Dash people
- LCLeslie CaspersonDec 23, 20255.0Arby's has new selections, steak bites, and the Gyro. Both are delicious. The reuban and curly fries are my favorites. This drive through location has very efficient & friendly staff.
- NLNicole LakanenNov 29, 20251.0It’s my birthday this is the third time I’ve gone to this location in the middle of the day and the app says they’re closed. I couldn’t redeem my birthday gift. Rudely refused by crew and manager to correct the situation in any capacity. Only acknowledged as people when we said we weren’t leaving. If they had been nice about it we would’ve been on our way. Scared to even order food for the fact that they’re so rude and would likely do something to it. This location needs to close down and find new staff. Take the time to properly train them and vet the people you have in managerial positions in a service industry. 11-29-2025 11am
- YBYana BoholutskaNov 25, 20251.0The photo does not correspond to reality, sorry, but it's not tasty. They didn't include the Cherry Turnover in my order at all. I ordered delivery from them.
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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