There are consistent reports of rude and unprofessional behavior from some staff members, leading to negative experiences for customers.
Drink Quality
While many customers enjoy the coffee and drinks, there are complaints about incorrect orders and inconsistency in drink preparation.
Staff Friendliness
Despite some negative experiences, many reviews highlight friendly and helpful staff, contributing positively to the overall atmosphere.
Service Speed
Customers frequently mention quick and efficient service, although some have noted issues with order accuracy.
Pricing
The prices are generally considered reasonable, with customers appreciating the value compared to other coffee shops.
SC
Steve Carter
Dec 24, 2025
1.0
You pay $7 for a coffee drink.
Then employees are rude if you don't tip.
I won't return
JR
John R
Dec 21, 2025
5.0
Always fast and friendly service. There drinks are always delicious. Hot or cold.
SW
Sara Williamson
Dec 16, 2025
5.0
Quick efficient service
TH
Taylor Holstine
Dec 9, 2025
2.0
My order was wrong, then I was made to feel stupid when explaining myself after we came back through the drive thru. Then I was charged for my new drink. I remembered I had a free drink so I ended up using my free drink reward on a drink that had to be remade in the first place. I asked them to throw away the first drink they gave me that was incorrect and the employee said they didn’t have a trash. Horrible customer service. We will travel to the other location in TC from now on, or go elsewhere.
EN
Eric Nittolo
Nov 30, 2025
5.0
They are always so pleasant when they greet you. The coffees are more on the fun flavour side and they are willing n g to make whatever you ask for.