Business Details
About
Coffee ShopCafeRestaurant
Details
- Dine-inNot available
- TakeoutNot available
- Drive-throughAvailable
Location
Hours
Reviews
4.4
174 reviews
5 stars
141
4 stars
4
3 stars
6
2 stars
3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, several reviews highlighted instances of rude and unprofessional behavior from specific employees, leading to a negative impression.
Order Accuracy
Numerous customers reported issues with incorrect orders and a lack of resolution from management, causing frustration and dissatisfaction.
Quality of Drinks
Overall, customers enjoyed the coffee and drinks, often mentioning the good taste and value for money, although some expressed disappointment with specific orders.
Atmosphere
The ambiance and vibe of the locations were generally well-received, with many customers appreciating the music and cleanliness.
Speed of Service
Many reviews noted quick service and efficient order handling, contributing to a positive overall experience.
- LBLena BellemoreNov 7, 20251.0It's unfortunate that this location has consistency-in horrible customer service. There is a girl with short blond hair and glasses, that clearly hates her job. She argues and is always rude. Literally every time. And when you consistently get the incorrect drink handed to you and when you point out it's absolutely wrong and she fights you: It makes me reconsider insisting that it be corrected. She's got the attitude that if you made her remake it, you'd be dealing with a fight club situation with your drink. And dumb me, because I just come back over and over, ... someday I'll stop though because I sit here at the start of my night shift sipping hopefully an incorrect oatmilk latte.. because I'm lactose intolerant and she has already been caught giving me regular milk in the past. Lovely. Isn't this a crime...?
- LNLauren NordbeckNov 2, 20255.0The coffee and the vibes are always immaculate. Staff is always friendly and kind
- JJJustin JaruzelOct 26, 20251.0They mess up orders all the time and WILL NOT REFUND IF THEY DO! Unbelievable.. Trash management. Can't even get a hold of anyone on phone to tell them they messed up.
- JJJustinOct 26, 20251.0They mess up your orders a lot and if you don't realize it before you leave , they will not give you a refund... Ordered a pumpkin latte, they gave me an ice non pumpkin coffee . I didn't notice till after I left . Try to call four different numbers and couldn't get through to anybody. So I came in the next day to explain my situation and they said there's nothing they will do for me.. Unbelievable. $6 coffees and if they mess up , you lose!
- EBElla BurdakOct 6, 20251.01 Star (would give 0 if possible) Absolutely terrible experience at this 6 Brew. The worker Anarial was incredibly rude and unprofessional from start to finish. She got our drink wrong and then made us pay for a new one, which makes absolutely no sense. Instead of speaking to us directly, she had another worker come tell us—clearly avoiding responsibility. On top of that, she was cussing at us, using words like “bullshit,” which is completely unacceptable from anyone representing a business. I’ve never experienced such disrespectful customer service anywhere. I will not be coming back to this location. Management seriously needs to address this behavior. We are traveling from a different state so we have been here for the past couple days and every single day. She has been super rude and disrespectful.
Frequently Asked Questions About 7 Brew Coffee
What are the operating hours of 7 Brew Coffee in Traverse City?
7 Brew Coffee in Traverse City is open daily from 5:30 AM to 10:00 PM on weekdays and Sundays, and until 11:00 PM on Fridays and Saturdays.
Does 7 Brew Coffee offer a drive-through service?
Yes, 7 Brew Coffee has a drive-through service available for customers.
Can I dine inside 7 Brew Coffee?
No, 7 Brew Coffee does not offer dine-in services.
What payment options are accepted at 7 Brew Coffee?
7 Brew Coffee accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
What is the address of 7 Brew Coffee in Traverse City?
The address is 2537 U.S. 31, Traverse City, MI 49684, USA.
How can I contact 7 Brew Coffee?
You can contact 7 Brew Coffee by phone at +1 231-454-2012.
Are there any gas stations near 7 Brew Coffee?
Yes, there are multiple Speedway and Mutual Gas Station locations nearby where you can fuel up or grab convenience items.
What nearby dining options are available around 7 Brew Coffee?
Nearby dining options include Agave Mexican Grill for Mexican cuisine and Buffalo Wild Wings for American food and wings.
Where can I find electronics stores near 7 Brew Coffee?
Best Buy and Geek Squad are located nearby for electronics and appliance needs.
Are there any banks near 7 Brew Coffee in Traverse City?
Yes, PNC Bank and Fifth Third Bank are nearby for your banking and financial services.