Location.com logo
Brand Certified

Arby's

3.9
(949 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
700 S Us Highway 131, Three Rivers, MI
49093, United States

Hours

Reviews

3.9
949 reviews
5 stars
399
4 stars
286
3 stars
141
2 stars
41
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

While some customers enjoyed the food, others complained about cold meals, small portions, and unsatisfactory quality.

Drive-Thru Experience

The drive-thru service was often slow, with long wait times and incomplete orders reported by multiple customers.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Positive Staff Interactions

Despite the issues, some customers praised friendly staff and excellent service during certain visits.
  • DS
    Dakota Schwartz
    Jan 18, 2026
    1.0
    Poor service bad attitude
  • CW
    Crystal Warren
    Jan 3, 2026
    5.0
    I love the turkey and bacon market fresh sandwich
  • XX
    xBuck50x
    Nov 6, 2025
    1.0
    Since the lady at the Counter just brushed off my comment about this icemaker. I figured This might get some attention. Don’t get ice in your drink at Arby’s here in Three Rivers, or anywhere the ice maker looks like this. Someone is not doing their job. Food was good, but it grosses me out, What else isn’t getting serviced properly?
  • MH
    Matt Haack
    Nov 6, 2025
    5.0
    As we walked in there were several employees cleaning. Everyone was busy, the shift manager, I think his name was Kori, was an all star. Food was quick and hot. I ordered the wrong thing and was willing to pay for the new item and they said no and took care of it. Above and beyond, well done Three Rivers Arbys!
  • SS
    Sarai
    Sep 15, 2025
    3.0
    We went thru the drive-thru so the parking lot was "atmosphere" and i couldn't smell their dumpster or any sour milk so win. The brikset hoewver was gray. The edges looked right but the center was gray, thin, and really fatty/sinewy. They were fast with our largish order tho. Just not a fan of gray brisket.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others