Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,070 reviews
5 stars
331
4 stars
212
3 stars
155
2 stars
92
1 star
280
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative customer experience.
Food Quality
Many customers reported receiving cold, old, or incorrectly prepared food, with several instances of missing items from orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and issues with flies.
Management Issues
Feedback indicated dissatisfaction with the new management, with many customers noting a decline in service quality and food preparation since the change.
Inconsistent Experience
Customers expressed frustration over inconsistent service, with some visits being satisfactory while others were disappointing.
- CFchase fournierDec 28, 20251.0Owners need to be aware of the quality being delivered at this location. It's poor, incredibly lackluster. The food was cold like it was made 2 hours ago. And then it's served not caring at all what the customer thinks because the reality is there's no considering that if the employee themselves were going to eat it, there's no way they would've served that to themselves. This place has been terrible for years. Truly unfortunately. Avoid this location indefinitely.
- SCShirlee CrumDec 23, 20254.0Eureka / Taylor location usually out of crackers and/or hot sauce for chili.
- JMJames MDec 6, 20255.0Food was really good. Service was amazing. The very nice lady named Connie was super friendly and very professional service with a great big smile
- AHAshley HougasNov 16, 20251.0Went here today to get lunch. This is my second time going here in the last maybe 2 months and the same woman at the drivethru I’m assuming is a manager because she’s always taking orders and at the window, is so extremely rude. Not sure of her name but she really should seek a job that isn’t customer service because she’s horrible at it. No smile, no have a good day. Acts like the customer is an inconvenience and like she’s sick of her job. I’ve been going to this Wendy’s for a long time and this woman is by far the rudest woman I’ve ever seen in customer service here. Get home and my food was old, sloppy & just disgusting. Won’t be going back here. Smh. Find another Wendy’s y’all.
- MMMarkNov 15, 20251.0Burger taste like it was cooked last week!! Terrible. This Wendy's should be shutdown!!!!
Frequently Asked Questions About Wendy's
Is Taylor Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's in Taylor, MI?
Wendy's in Taylor, MI is open daily from 6:30 AM to midnight for dine-in, drive-thru, and delivery services.
Does this Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides starting at 6:30 AM.
Can I order Wendy's online or through an app?
Yes, you can order through the Wendy's mobile app or website at order.wendys.com for pickup, delivery, or drive-thru.
What payment methods are accepted at Wendy's in Taylor?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for all purchases.
Is there a drive-thru available at this Wendy's?
Yes, this Wendy's location has a drive-thru open daily from 6:30 AM until midnight.
How can I provide feedback or contact this Wendy's location?
You can call (313) 299-1330 directly, use Wendy's Contact page with Live Chat, call 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant posters. Staff can also assist you on request.
What nearby places can I visit before or after dining at Wendy's on Ecorse Road?
Nearby you can visit Speedway gas station for fuel or snacks, Applebee's Grill + Bar for a different dining option, and CVS Pharmacy for any essentials you might need.
Are there convenient services near Wendy's Taylor for shipping or financial needs?
Yes, several nearby services include UPS Access Point locations for shipping, Western Union for money transfer, PNC Bank for financial services, and USPS for postal needs.
What fitness and health options are close to this Wendy's location?
Crunch Fitness gym and Team Rehabilitation Physical Therapy are nearby for fitness and health needs, and Taylor RX Pharmacy is available for prescriptions.