Wendy's

3.0
1118 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
23500 Eureka Rd., Taylor, MI
48180, United States

Hours

Reviews

3.0
1,118 reviews
5 stars
288
4 stars
210
3 stars
148
2 stars
108
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor service, including rude staff, incorrect orders, and long wait times.

Food Freshness

Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and bathrooms, raising concerns about hygiene.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and operational disorganization.
  • AM
    América Marín
    Dec 24, 2025
    1.0
    Terrible experience!
  • AS
    Anthony Sherman
    Dec 14, 2025
    1.0
    Sucks this is the closest Wendy's to me they never have the drink and/or sauces I want just went there not 10 minutes ago she my burger is cold they didn't even try to melt the cheese I understand is late but if you don't like your job find another one
  • AW
    Austin Wallace
    Dec 13, 2025
    1.0
    Ordered one frosty and the incompetent workers couldn’t even get it right. Brownie batter and Oreo is two different things.
  • BD
    Brenna Duncan
    Nov 13, 2025
    1.0
    This restaurant is a mess. Super rude crew, Pam especially. None of them know what they're doing. Had a max of 4-5 orders between drive thru, mobile, and lobby orders and they couldn't get any orders right. Didn't know how to make Frostys. Someone should tell them the purpose of a mobile order shelf is you PUT THE ORDERS ON THEM but instead they keep them behind the counter so customers stand around waiting. Took us 40 minutes to get a mobile order between them struggling to figure out what orders what and not even knowing it was done. Pam then yells at us for not coming up and asking for the order. Again, THERE IS A SHELF. Couldn't pay me to come back here.
  • LR
    Lazy River
    Oct 20, 2025
    1.0
    Food not fresh, gave the wrong nuggets and theyre soggy. Sucks.

Frequently Asked Questions About Wendy's

Is 23500 Eureka Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 23500 Eureka Rd, Taylor, MI?

The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.