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Wendy's

3.0
(1120 reviews)

Business Details

23500 Eureka Rd., Taylor, MI
48180, United States
(734) 287-6216

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
23500 Eureka Rd., Taylor, MI
48180, United States

Hours

Reviews

3.0
1,120 reviews
5 stars
290
4 stars
209
3 stars
148
2 stars
108
1 star
365

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, slow response times, and frequent order mistakes.

Food Freshness

Many customers reported receiving cold or stale food, with several instances of incorrect orders and unsatisfactory food quality.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unclean bathrooms and messy dining areas.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff behavior and lack of organization.

Positive Staff Experiences

Despite the negative feedback, some customers praised individual staff members for their helpfulness and good service.
  • AC
    Antone Cook
    Feb 15, 2026
    5.0
    The manger Jason needs a raise he's just so phenomenal go above and beyond his job of duty. And I'm so pleased and honored to have met hom.... Thank you so much Jason
  • RD
    Robert DeJonge
    Feb 8, 2026
    1.0
    The worst Wendy's I've ever ordered from. I just got my order five minutes ago with nobody in the drive thru. My food shouldnhave been made fresh but tastes like it has been made a while ago. I made it back to my hotel room 2 minutes down the road and my burger is colder than my fries, and the fried chicken on the other sandwich is only lukewarm because it tastes like they redropped it in the fryer.
  • AM
    América Marín
    Dec 24, 2025
    1.0
    Terrible experience!
  • AS
    Anthony Sherman
    Dec 14, 2025
    1.0
    Sucks this is the closest Wendy's to me they never have the drink and/or sauces I want just went there not 10 minutes ago she my burger is cold they didn't even try to melt the cheese I understand is late but if you don't like your job find another one
  • AW
    Austin Wallace
    Dec 13, 2025
    1.0
    Ordered one frosty and the incompetent workers couldn’t even get it right. Brownie batter and Oreo is two different things.

Frequently Asked Questions About Wendy's

Is 23500 Eureka Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 23500 Eureka Rd, Taylor, MI?

The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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