Wendy's

3.0
1111 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
23500 Eureka Rd., Taylor, MI
48180, United States

Hours

Reviews

3.0
1,111 reviews
5 stars
285
4 stars
210
3 stars
147
2 stars
108
1 star
361

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, with frequent complaints about freshness and incorrect orders.

Service Speed

Numerous reviews highlighted extremely slow service, both in the drive-thru and inside the restaurant, often leading to long wait times.

Staff Behavior

Customers noted unprofessional behavior from staff, including rudeness, lack of attention, and poor management practices.

Cleanliness

The restaurant was frequently described as dirty, with reports of unsanitary conditions in both dining and restroom areas.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect food.
  • BD
    Brenna Duncan
    Nov 13, 2025
    1.0
    This restaurant is a mess. Super rude crew, Pam especially. None of them know what they're doing. Had a max of 4-5 orders between drive thru, mobile, and lobby orders and they couldn't get any orders right. Didn't know how to make Frostys. Someone should tell them the purpose of a mobile order shelf is you PUT THE ORDERS ON THEM but instead they keep them behind the counter so customers stand around waiting. Took us 40 minutes to get a mobile order between them struggling to figure out what orders what and not even knowing it was done. Pam then yells at us for not coming up and asking for the order. Again, THERE IS A SHELF. Couldn't pay me to come back here.
  • LR
    Lazy River
    Oct 20, 2025
    1.0
    Food not fresh, gave the wrong nuggets and theyre soggy. Sucks.
  • SH
    Sam Hubenet
    Oct 9, 2025
    2.0
    Somehow managed to both take forever when I’m the only one there and then when I got my sandwiches they were so hard that I couldn’t bite through it.. what took so long.. I miss the Northline Wendy’s
  • AJ
    Angie J
    Oct 6, 2025
    1.0
    I literally had a Mobile pickup and I was the only one there when I did come to pick it up they didn’t even bother to double check what I ordered, they forgot my 10 piece spicy nuggets and when I told them they gave me a 4 piece regular nugget. Honestly to keep myself from going off because I was already a lil agitated from earlier I just pulled off. Im a just stop coming to Wendy’s as a whole a lot of locations just don’t care about giving you fresh food, or what you ordered. That’s a waste of money
  • JG
    Jay Buckley (ghfghf7)
    Oct 4, 2025
    2.0
    The under New Management sign outside is apparently not a magical fix. Whatever is going wrong at this location has been going, the cashier was clearly high and forgot to take the person's payment before me before taking my order and then forgot to take my payment as well and then stared at me for a while and then got confused before I had to prompt him that I needed to pay. A couple minutes later he confidently handed me the wrong bag. The bathroom towels are in a pile on the floor the toilet looks like you can imagine and the flusher is broken.

Frequently Asked Questions About Wendy's

Is 23500 Eureka Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.