Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or improperly prepared food, with frequent complaints about freshness and incorrect orders.
Service Speed
Numerous reviews highlighted extremely slow service, both in the drive-thru and inside the restaurant, often leading to long wait times.
Staff Behavior
Customers noted unprofessional behavior from staff, including rudeness, lack of attention, and poor management practices.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions in both dining and restroom areas.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect food.
BD
Brenna Duncan
Nov 13, 2025
1.0
This restaurant is a mess. Super rude crew, Pam especially. None of them know what they're doing. Had a max of 4-5 orders between drive thru, mobile, and lobby orders and they couldn't get any orders right. Didn't know how to make Frostys. Someone should tell them the purpose of a mobile order shelf is you PUT THE ORDERS ON THEM but instead they keep them behind the counter so customers stand around waiting. Took us 40 minutes to get a mobile order between them struggling to figure out what orders what and not even knowing it was done. Pam then yells at us for not coming up and asking for the order. Again, THERE IS A SHELF. Couldn't pay me to come back here.
LR
Lazy River
Oct 20, 2025
1.0
Food not fresh, gave the wrong nuggets and theyre soggy. Sucks.
SH
Sam Hubenet
Oct 9, 2025
2.0
Somehow managed to both take forever when I’m the only one there and then when I got my sandwiches they were so hard that I couldn’t bite through it.. what took so long.. I miss the Northline Wendy’s
AJ
Angie J
Oct 6, 2025
1.0
I literally had a Mobile pickup and I was the only one there when I did come to pick it up they didn’t even bother to double check what I ordered, they forgot my 10 piece spicy nuggets and when I told them they gave me a 4 piece regular nugget. Honestly to keep myself from going off because I was already a lil agitated from earlier I just pulled off. Im a just stop coming to Wendy’s as a whole a lot of locations just don’t care about giving you fresh food, or what you ordered. That’s a waste of money
JG
Jay Buckley (ghfghf7)
Oct 4, 2025
2.0
The under New Management sign outside is apparently not a magical fix. Whatever is going wrong at this location has been going, the cashier was clearly high and forgot to take the person's payment before me before taking my order and then forgot to take my payment as well and then stared at me for a while and then got confused before I had to prompt him that I needed to pay. A couple minutes later he confidently handed me the wrong bag. The bathroom towels are in a pile on the floor the toilet looks like you can imagine and the flusher is broken.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Taylor, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Taylor, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (734) 287-6216.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 23500 Eureka Rd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Taylor, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 23500 Eureka Rd, Taylor, MI?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 23500 Eureka Rd., Taylor, MI serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Taylor, MI?
Delivery may be available. Check availability by entering your address on Wendy's app or website order.wendys.com.
What payment options are accepted at Wendy's in Taylor, MI?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 23500 Eureka Rd for questions or feedback?
You can call (734) 287-6216 or reach Customer Care via Wendy's Contact page or by phone at 888-624-8140.
Where can I find the menu and prices for Wendy's in Taylor, MI?
View menu and prices at https://order.wendys.com by selecting this location or use the Wendy's mobile app.
What nearby places can I visit before or after dining at Wendy's on Eureka Rd?
Nearby places include Primanti Bros. for sandwiches, Sky Zone Trampoline Park for entertainment, and Starbucks for coffee.
Are there convenience and service locations near Wendy's at 23500 Eureka Rd?
Yes, you can find a Meijer Express Gas Station and a Bank of America ATM nearby for convenience.
Which beauty salons are close to Wendy's at 23500 Eureka Rd?
Multiple beauty salons nearby include Michelle Brows, Rebecca's Beauty Cult, and Cosmo Salon Studios among others.
Does this Wendy's location offer dine-in and drive-thru services?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available.