McDonald's

3.2
1361 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
23333 Eureka Rd, Taylor, MI
48180, United States

Hours

Reviews

3.2
1,361 reviews
5 stars
423
4 stars
265
3 stars
202
2 stars
119
1 star
352

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Customers frequently mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Management Problems

Several reviews pointed to poor management practices, including lack of staff training and inadequate customer service.

Mixed Experiences

While some customers had positive experiences with friendly service and fresh food, these were overshadowed by the majority of negative feedback.
  • CM
    Calvin Marshall
    Nov 6, 2025
    1.0
    Terrible rude unclean forgetting items on my order then disrespectfully saying I lied when I have my receipt. Fries cold and unsalted do not go here to the McDonald’s location by southland mall. Management Should replace these employees for people who care.
  • SM
    Sami MMS
    Nov 2, 2025
    1.0
    Very bad location. Gave me wrong food and took a while . I’ll suggest this place not to go . The employees are not friendly . They shows attitude
  • DM
    Desiree Marhefka
    Oct 30, 2025
    1.0
    The worst McDonald’s to go to. Takes 30 minutes and having to park your car and go back inside to get a singular coffee in the morning.
  • JM
    Joe M.
    Oct 21, 2025
    1.0
    Making a Steak, Egg & Cheese Bagel shouldn’t be rocket science, yet this McDonald’s at Eureka and Inkster consistently gets it wrong. After one too many mistakes, I went in for a refund, waited ten minutes for attitude, and told the manager to keep it, maybe invest in Management 101. The owner’s other location can be great, but when the right employee isn’t there, long waits, missing items, and mistakes return. On my last visit, the employee handling the incident looked about 13 and almost started crying when I asked her to fix my order. She then offered me $1.56 for missing sauce instead of correcting it. I’m not asking for a refund or apology — I’ll take my daily breakfast elsewhere. Two decades in food service and this level of poor management is impressive for all the wrong reasons.
  • SS
    Sherry Schneider
    Oct 18, 2025
    1.0
    Went through the drive-through asked to wait in parking space one after we ate in the car. I ran into use the restroom and realized it required a code went to the desk and asked Chloe who claimed she is the manager for the code. She said what did you order so I told her and she said Do you have a receipt? I said not on me because I went through the drive-through and then when she told me Ineeded a receipt to use the bathroom. I said this is crazy at which point she told me to out and I repeated I just bought something and I really need to use the bathroom. I ran out to the car got the receipt came back in and she told the people working at the front not to speak to me or let me use the bathroom and that I was kicked out. WOW If that’s the caliber of people running the entire store, I will never spend another dollar. What about attitude and poor representation of McDonald’s leadership! .

Frequently Asked Questions About McDonald's

What are McDonald's delivery hours at the Taylor, MI location?

Delivery is available Monday through Wednesday and Sunday from 5:00 AM to 10:00 PM, and Thursday through Saturday from 5:00 AM to 11:00 PM.

When is the drive-thru open at McDonald's on Eureka Rd, Taylor, MI?

The drive-thru is open daily from 5:00 AM to 11:00 PM.