Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
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Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Customers frequently mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
Management Problems
Several reviews pointed to poor management practices, including lack of staff training and inadequate customer service.
Mixed Experiences
While some customers had positive experiences with friendly service and fresh food, these were overshadowed by the majority of negative feedback.
CM
Calvin Marshall
Nov 6, 2025
1.0
Terrible rude unclean forgetting items on my order then disrespectfully saying I lied when I have my receipt. Fries cold and unsalted do not go here to the McDonald’s location by southland mall. Management Should replace these employees for people who care.
SM
Sami MMS
Nov 2, 2025
1.0
Very bad location. Gave me wrong food and took a while . I’ll suggest this place not to go . The employees are not friendly . They shows attitude
DM
Desiree Marhefka
Oct 30, 2025
1.0
The worst McDonald’s to go to. Takes 30 minutes and having to park your car and go back inside to get a singular coffee in the morning.
JM
Joe M.
Oct 21, 2025
1.0
Making a Steak, Egg & Cheese Bagel shouldn’t be rocket science, yet this McDonald’s at Eureka and Inkster consistently gets it wrong. After one too many mistakes, I went in for a refund, waited ten minutes for attitude, and told the manager to keep it, maybe invest in Management 101.
The owner’s other location can be great, but when the right employee isn’t there, long waits, missing items, and mistakes return. On my last visit, the employee handling the incident looked about 13 and almost started crying when I asked her to fix my order. She then offered me $1.56 for missing sauce instead of correcting it.
I’m not asking for a refund or apology — I’ll take my daily breakfast elsewhere. Two decades in food service and this level of poor management is impressive for all the wrong reasons.
SS
Sherry Schneider
Oct 18, 2025
1.0
Went through the drive-through asked to wait in parking space one after we ate in the car. I ran into use the restroom and realized it required a code went to the desk and asked Chloe who claimed she is the manager for the code. She said what did you order so I told her and she said Do you have a receipt? I said not on me because I went through the drive-through and then when she told me Ineeded a receipt to use the bathroom. I said this is crazy at which point she told me to out and I repeated I just bought something and I really need to use the bathroom. I ran out to the car got the receipt came back in and she told the people working at the front not to speak to me or let me use the bathroom and that I was kicked out. WOW If that’s the caliber of people running the entire store, I will never spend another dollar. What about attitude and poor representation of McDonald’s leadership! .