Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude employees, long wait times, and unhelpful management.
Food Quality
Many customers complained about cold, stale, or incorrectly prepared food, with several mentioning issues with specific items like fries and sandwiches.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
Order Accuracy
A significant number of customers reported receiving incorrect orders, leading to frustration and dissatisfaction.
JJ
James St. John
Dec 20, 2025
3.0
It's a Mc Donalds. Food tasted good, hard to get help on the counter to place an order. Place was really clean considering it was really busy.
SF
Sammar Fawaz-Haidar
Dec 9, 2025
1.0
Workers here have no respect. We were waiting at the window for 10 minutes for a straws. Many workers walked by and didn’t even bother to open the window and ask. When someone finally opened the window and asked what we needed. A white older lady with glasses starts mocking and laughing. Idk what kind of workers you hire at this establishment.
TT
TDCM
Dec 5, 2025
1.0
So rude, our family was in line buying food and Happy meals. We asked you used to restroom has our kid couldn't wait. They said we had a complete our purchase first before using the restroom! We left and we'll take our business elsewhere. Very unaccommodating in sad for kids and family to experience
JP
Justin Porter
Nov 17, 2025
5.0
Got my Number 6 ToY
CM
Calvin Marshall
Nov 6, 2025
1.0
Terrible rude unclean forgetting items on my order then disrespectfully saying I lied when I have my receipt. Fries cold and unsalted do not go here to the McDonald’s location by southland mall. Management Should replace these employees for people who care.