Jimmy John's

3.5
340 reviews

About

Sandwich Restaurant

Location

Jimmy John's
10105 Telegraph Rd, Taylor, MI
48180, United States

Hours

Reviews

3.5
340 reviews
5 stars
146
4 stars
61
3 stars
30
2 stars
21
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including incorrect orders and rude staff, leading to dissatisfaction.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about stale bread and missing ingredients.

Delivery Issues

Numerous customers experienced long delivery times and issues with orders not being delivered or made correctly.

Staff Friendliness

Despite negative feedback, some customers praised the friendliness and helpfulness of certain staff members.
  • JT
    Jamie Toomer
    Nov 23, 2025
    2.0
    Update: 12/18/2025 Sent email like was told to and what a surprise...NO RESPONSE! This owner has checked out and doesn't care. This place needs new management! Store used to be CLEAN and the experience was so friendly but now you feel like you are being rushed out the door so they can get back to their conversation. The lettuce always look gross, bread is hard as a rock and just no care whatsoever. I don't know what happened to this store in the past year but it has gone downhill! Starts with management and domino's down, maybe get a new general manager and a whole new crew and train the correctly! I miss how the experience used to be there, won't be back.
  • ZB
    Zanny Bananny
    Nov 14, 2025
    1.0
    Do NOT go to this location! Lady in front of me got her order messed up so I should’ve known better (I overheard it was made wrong twice). 3 people working but can’t make anything right. Paid for avocado on 2 sandwiches- neither had it. Didn’t add pickles as requested. Had I not already ordered online/paid, I would’ve gone to another location but I’ll never be back here! Advise anyone to do the same if you want what you’re paying for!!
  • KB
    Kimberley Butler
    Nov 7, 2025
    5.0
    I tried the pickle sandwich and it was amazing.
  • JQ
    Jason Qualls
    Nov 4, 2025
    1.0
    This place never has a delivery driver. The owner of this place should be ashamed of themselves. This is not how you run a business. Unfortunately I get stuck ordering from this place a lot due to the fact that I’m at work and not a lot of places deliver. They are currently using Uber Eats and just takes way too long. Sometimes an hour or more. Totally screwing up my lunch schedule at work. Something new pops up around here I’m done.
  • PT
    Purple Thunder
    Oct 21, 2025
    3.0
    Gave me ham instead of roast beef. Made me another one and apologized then asked if I’m sure I didn’t want cheese. I said no cheese thanks. Cheese was on both anyways oh well lol.