Dunkin'

3.8
570 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Taylor, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11111 Telegraph Rd, Taylor, MI
48180, United States

Hours

Reviews

3.8
570 reviews
5 stars
278
4 stars
102
3 stars
61
2 stars
45
1 star
84

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty restrooms and overall unkempt conditions.

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced slow service and poor communication.

Product Availability

Several reviews mentioned frequent shortages of popular items, including donuts and bagels, leading to customer dissatisfaction.

Food Quality

Feedback indicated that food quality was often lacking, with complaints about stale donuts and burnt items.

Customer Experience

Some customers expressed frustration with the handling of online orders and refunds, indicating a need for better management of customer expectations.
  • DP
    David Patten
    Dec 23, 2025
    5.0
    I am knocking off one star from "atmosphere" because the parking lot kinda sucks. Dunkin has the best coffee though.
  • BN
    Brian Nelson
    Dec 19, 2025
    2.0
    Worst Dunkin Donuts I have been to in a long time. I frequent dunkin locations to bring bagels and coffee to my customers. Upon ordering a BOX of a dozen donuts with cream cheese and butter on the side, I was informed they don't have butter. Who doesn't have butter? Okay, I said no problem. The young man was on his airpods talking to someone the entire time, so he wasn't communicating with the young lady taking the orders. Both times that part of my order was finished, it sat there because he wasn't communicating with her. But, better than that, I guess she thought she would let an order sit there without figuring out where it belonged??? Multiple UberEats or other service drivers came in frustrated as there is no clear communication or organization occurring. And, after spending $50 for 12 bagels, he took it upon himself to toast and cut them all, and individually wrap ASSORTED BAGELS. Why would you individually wrap assorted bagels? When people order 12 ASSORTED bagels, it is clearly for multiple people. So, now what, they have to open each bagels wrapper to figure out what it is? I asked for a BOX OF BAGELS, like *ALL* the other Dunkin Donuts in SE Michigan are capable of providing in a timely manner. It took 25min. Terrible.
  • JJ
    Jody-lynn Janisse
    Dec 16, 2025
    5.0
    The hot chocolate is the absolute best!
  • JK
    Julia Klug
    Dec 2, 2025
    1.0
    You need to change the person thats working in the morning she’s slow and i had to wait 10 more minutes after getting there to get my mobile order. Couldn’t leave bc i already paid for it.
  • KJ
    Kassie Johnson
    Nov 14, 2025
    1.0
    Placed a mobile order. Arrived to pick it up and was told they are sold out of the product. I asked for a refund and was told no, I can get something else. I said no thank you, that’s what I came here for I will just take a refund. Was then told they will not refund you if you place a mobile order. I asked if there was a number I can call They said no but I can just get something else I said no, how do I get my money back “I don’t know, you can just get something else” So I was forced to leave with no money and no product Now have to file a dispute with my bank because the email on the app never responded (it’s been multiple days) and I tried to call the number on the app and it just says that they’re not available … every day…. Every time I call

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Taylor, MI?

Dunkin' in Taylor, MI is open every day from 5:00 AM. Monday through Thursday and Sunday until 10:00 PM, and on Friday and Saturday until midnight.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Taylor offers both delivery and curbside pickup services.