Chipotle Taylor is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported that the restaurant was consistently dirty, with unclean tables and food preparation areas.
Service Issues
Customers frequently experienced slow service, rude staff, and disorganization, leading to long wait times and incorrect orders.
Food Availability
Many reviews noted that the location often ran out of key ingredients, particularly chicken and rice, causing frustration among customers.
Order Accuracy
There were numerous complaints about incorrect orders, especially with online and mobile orders, leading to dissatisfaction.
Mixed Food Quality
While some customers enjoyed the food, others reported issues with overcooked or poorly prepared items.
SM
Sparkling MrsRos
4 days ago
3.0
Recently order take out at this location and very disappointed to have witness uncleanliness. I picked up my order an hour before closing and when I walked in the employees were breaking down all stations. It was a Tuesday night and I understand it was during the week. But to be breaking down an hour before closing is unacceptable. My food wasn’t fresh nor hot it was cold. The chicken wasn’t even sitting in a warmer, it was just sitting on the side on the corner behind. My food was cold by the time I got home and very unpleasant to eat. I didn’t understand due to one of the employees still making my order when I arrived for pick up. He was super nice and professional. One of the other employees went outside and started her car as others were eating in the restaurant. Complaining about others eating in the restaurant, due to her readiness to leave. The manager on duty wasn’t happy about it and went out to get her. After coming back in, he lack the ability to wash his hands before preparing a to go order that came in at 10:30pm. It was unsettling as a customer to see him not washing his hands or even at least put in gloves before grabbing a tortilla to make for the next customer. To my knowledge I believe this isn’t chipotle standard of cleanliness. Definitely didn’t set right with me mentally.
RR
rosi
Nov 15, 2025
1.0
tyler and jacob are literally the worst managers ever. they’re extremely disrespectful to their staff and they never make time to clean the store cause of how dirty it is (i can’t even imagine what living with them is like) they think just cause they’re managers they can talk down to anyone. corporate should get rid of them and replace them.
MM
M
Nov 8, 2025
1.0
Worst service ever! . I was there today around 2:40pm today and we had the rudest girl take my order. She was not patient and kept trying to rush my order. As she took my order she was throwing the food into the bowls and throwing empty food pans and slamming everything. It took everything within me not to go off on her because I had my daughter with me. She kept saying she was pissed and cursing up a storm and she kept saying I’m clocking out at 3. I can’t believe not one single coworker or manager stopped her. The place was a mess, food all over the counter. She even dropped a plastic container in the queso, she removed the small container with her hand and she still kept serving the queso instead of removing since it was contaminated 😭 . The food counter was so dirty , I can’t believe the health department inspectors have not shown up. the guacamole was not fresh color.
EW
Emily Watson
Nov 8, 2025
1.0
Extremely unprofessional. This one girl who was serving our food had a bad attitude and kept furiously putting food in our bowl and cursing under her breath acting like it was our fault. And when the cashier asked if she was okay , she yelled out that she was “pissed off”. She was rude and didn’t even finish our order since she left to who knows where. Made everyone uncomfortable but thankfully this nice man finished our order since she left.
TF
Terrell Fluellen
Nov 7, 2025
1.0
At 8:30 pm the customer service is terrible! They are bluntly telling customer, whatever we have up here is what we have. It’s completely terrible. Turning away revenue for the company. This is the girl who continued to turn people away
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Taylor, MI?
Chipotle Mexican Grill in Taylor, MI is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Taylor offer pick-up and delivery services?
Yes, Chipotle Taylor offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Taylor, MI?
It is located at 23111 Eureka Rd, Wayne, Taylor, MI 48180, USA.
How can I place an order online for Chipotle Mexican Grill in Taylor?
You can order online through the Chipotle website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What is unique about the food served at Chipotle Mexican Grill in Taylor?
They serve customizable menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Taylor welcome LGBTQ customers?
Yes, the Taylor Chipotle location is welcoming and inclusive to LGBTQ customers.
How can I contact Chipotle Mexican Grill in Taylor for inquiries?
You can contact them by phone at +1 313-528-6244 or email MI.3394.Taylor@chipotle.com.
What nearby shopping options are available around Chipotle Mexican Grill in Taylor?
Nearby shopping options include DXL Big and Tall for clothing and shoes, MetroPCS and Metro by T-Mobile for electronics and mobile services, and Payless ShoeSource for footwear.
Are there any medical or health facilities near Chipotle in Taylor?
Yes, nearby medical facilities include Menard Pharmacy, Great Lakes Physical Medicine & Rehabilitation, Corewell Health Family Medicine, Beaumont Athens Clinic, and several doctors such as Ellen Athens DO and Suraiya Azom MD.
What entertainment or dining options are available near Chipotle Mexican Grill in Taylor?
Nearby you can find Ruby Tuesday for casual dining, Ichiban Japanese Steakhouse for Japanese cuisine, and Southland Music for music and instrument services.