Chipotle Taylor is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff, slow service, and unprofessional behavior.
Cleanliness
Customers frequently reported unsanitary conditions in the dining area and food preparation areas, with many noting that the restaurant was dirty.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor portion sizes, particularly with online orders.
Food Quality
While some customers enjoyed the food, there were consistent complaints about the freshness and quality, including undercooked rice and burnt meat.
Availability of Items
Several reviews mentioned that the restaurant was often out of key ingredients, leading to dissatisfaction among customers.
SH
Steven Hicks
2 days ago
2.0
Place was dirty. Coke was out. Coke zero was out. Ice was out.
BB
B.Lenore
Dec 23, 2025
1.0
My boyfriend and I got the same exact order, besides he got queso. We got half chicken and half steak. His was $14.00 and mine was $16.17 when we heard him say how much mine was we were confused why mine was more 😟 We started to ask him why mine was more when we got the exact same thing besides queso. If anything mine should be cheaper. We explained we both got half and half which equals one portion. So why is my boyfriend’s more?? He was visibly getting upset and irritated so my boyfriend just let him know like dang we cant have a conversation?? Lol Once I got my receipt it clearly shows he charged me for extra chicken which I DIDN'T GET - NOR ASK FOR
!! I turned back around and was about to get my money back but my boyfriend just said let it go. Idk why he was acting confused like he’s not the one who rung me up! Can you not clearly see on the screen why mine would be more??! Next time listen to understand and not respond. Ya’ll was in there ki ki-ing but when something is messed up you getting mad? Charged me dang near $4 for something I didn't get. 😒 I actually do want my $4 back stuff to high for all that thank ya. I never had a problem
at this location before this.
YY
Yousif
Dec 21, 2025
1.0
I was very disappointed with my order. The portion size was extremely small, and there were barely any ingredients included. For the price, this was not worth the money. I would not recommend this place.
JE
Jacob Eady
Dec 20, 2025
1.0
Service is horrible everytime. Will never give this place another chance. The employees move like snails. Do not great any customers. But today put the nail in the coffin. The dining room was A disaster zero silverware everything was empty in the in the utensil bay trash literally scattered everywhere. There was not one table that was clean.
MS
MR.Mowers Lawn & Snow
Dec 20, 2025
1.0
Service was slow no direction for the employees almost zombie like associations manager on duty ( if there was one ) needs better training as you lead by example.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Taylor, MI?
Chipotle Mexican Grill in Taylor, MI is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Taylor offer pick-up and delivery services?
Yes, Chipotle Taylor offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Taylor, MI?
It is located at 23111 Eureka Rd, Wayne, Taylor, MI 48180, USA.
How can I place an order online for Chipotle Mexican Grill in Taylor?
You can order online through the Chipotle website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What is unique about the food served at Chipotle Mexican Grill in Taylor?
They serve customizable menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill in Taylor welcome LGBTQ customers?
Yes, the Taylor Chipotle location is welcoming and inclusive to LGBTQ customers.
How can I contact Chipotle Mexican Grill in Taylor for inquiries?
You can contact them by phone at +1 313-528-6244 or email MI.3394.Taylor@chipotle.com.
What nearby shopping options are available around Chipotle Mexican Grill in Taylor?
Nearby shopping options include DXL Big and Tall for clothing and shoes, MetroPCS and Metro by T-Mobile for electronics and mobile services, and Payless ShoeSource for footwear.
Are there any medical or health facilities near Chipotle in Taylor?
Yes, nearby medical facilities include Menard Pharmacy, Great Lakes Physical Medicine & Rehabilitation, Corewell Health Family Medicine, Beaumont Athens Clinic, and several doctors such as Ellen Athens DO and Suraiya Azom MD.
What entertainment or dining options are available near Chipotle Mexican Grill in Taylor?
Nearby you can find Ruby Tuesday for casual dining, Ichiban Japanese Steakhouse for Japanese cuisine, and Southland Music for music and instrument services.