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Arby's

4.0
(1214 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10500 Telegraph Rd, Taylor, MI
48180, United States

Hours

Reviews

4.0
1,214 reviews
5 stars
597
4 stars
310
3 stars
161
2 stars
52
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; some praised friendly and efficient staff, while others reported rude behavior and long wait times.

Food Quality

Food quality was inconsistent, with several customers receiving incorrect or unsatisfactory orders, while others enjoyed fresh and tasty meals.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers noting a clean environment, while others reported dirty floors and tables.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect orders, leading to frustration.

Atmosphere

The atmosphere received mixed reviews, with some appreciating the cleanliness and ambiance, while others noted issues like noise and uncomfortable temperatures.
  • CM
    clarice malone
    2 days ago
    1.0
    ⸻2/24/26 afternoon. I hate leaving bad reviews, but the way the drive-through orders were handled was very unprofessional. I stopped by mid-afternoon for something quick. The woman taking orders was rude to the car in front of me—I could hear how loud and disrespectful she was. When it was my turn, she didn’t give me any time to order and was very rude. Honestly, I should have just driven off. When I told her what I wanted, she acted like I was bothering her, with loud sighs and huffing. However, the young Black man and the older white woman at the window were both very polite and professional. They had great customer service. Unfortunately, the person taking orders—and cooking—should not be in a customer service position. It really affected my experience. I overheard her complaining to her team that she was tired of people ordering the same stuff. The food I got was awful and usually it's not
  • MS
    mark scully
    6 days ago
    4.0
    Good food,place is well kept,people are very freindly.
  • WO
    William Obanion
    Feb 12, 2026
    5.0
    Awesome service
  • AC
    All things Candance
    Feb 1, 2026
    1.0
    I was just served raw chicken
  • AH
    Alexander Henley
    Jan 19, 2026
    1.0
    Unbelievably slow

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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