Brand Certified
McDonald's
3.2(962 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2234 Orchard Lake Rd, Sylvan Lake, MI
48320, United States
Certified by McDonald's • Mar 01, 2026
(248) 681-0002
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
962 reviews
5 stars
292
4 stars
156
3 stars
192
2 stars
82
1 star
240
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of responsiveness.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and misunderstandings during the ordering process.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, others complained about stale or poorly prepared food.
Long Wait Times
Several reviews mentioned long wait times in both the drive-thru and inside the restaurant, contributing to a negative experience.
Pricing Concerns
Customers expressed dissatisfaction with higher prices compared to other locations, feeling that the value did not match the cost.
- VVVictoria VelizJan 9, 20261.0Answer your phone. Ordered one large fry and I know they were re-dipping in the grease instead of just making fresh fries. There's no salt and my jaw hurts after eating 5 fries. I want a refund. But you won't answer the freaking phone.
- DHDustin HallJan 6, 20261.0Food never fresh here
- TWTiffany WelchJan 4, 20261.0Large female staff member decided it was time to sit at a table and act like it was break time instead of hand me food that was already paid for and made I could see the order through the window had to go back through drive thru and male coworker was very confused but had her get up and finally give us the food with a dirty look and attitude we were polite the whole time wth did we do wrong?
- AKAmy KDec 14, 20254.0Food was hot and good.
- 2S2 SpLiffNov 21, 20253.0Long drive through lines an inside is even worst
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website