Wendy's

3.6
898 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4220 Elms, Swartz Creek, MI
48473, United States

Hours

Reviews

3.6
898 reviews
5 stars
323
4 stars
225
3 stars
146
2 stars
62
1 star
142

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold, stale, or improperly prepared food, including cold fries and incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including slow service, rude staff, and frequent order mistakes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Friendliness

Some reviews praised individual staff members for their friendliness and helpfulness, but this was inconsistent.

Management Concerns

Customers expressed dissatisfaction with management, citing lack of oversight and poor handling of staff and customer issues.
  • TL
    Toni Lee
    Nov 7, 2025
    5.0
    Love the app deals and the price
  • KB
    Kelly Bland
    Oct 23, 2025
    3.0
    Frosty a day won't keep the Dr away but it will help fatten ya up! Ask me how I know!
  • JH
    Janet Herwaldt
    Oct 1, 2025
    5.0
    The grinders are delicious! The staff members are friendly, kind, and competent
  • JJ
    Jeremiah Johnson
    Sep 8, 2025
    1.0
    Probably the worst Wendy's I have visited. Stale buns,luke warm burger and old nuggets. Drive-thru worker wouldn't answer questions and then proceeded to not give any sauce with nuggets.
  • VV
    Vickie
    Sep 5, 2025
    5.0
    Great food never no wait

Frequently Asked Questions About Wendy's

Is Swartz Creek Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.