Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food quality, including cold and improperly prepared items.
Customer Service
Service quality varied significantly, with many reviews highlighting poor customer interactions and long wait times.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt bathrooms.
Staff Attitude
While some customers praised friendly staff, others noted rude behavior and lack of professionalism from employees.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, indicating a need for better attention to detail.
JF
Joseph “Crazy Ghost” Forsse
Feb 21, 2026
4.0
One word, frosties! 🥶🤯
TD
Tony Demetsenare
Jan 30, 2026
4.0
This Wendy's is better than the one on corruna rd especially when it comes to customer service and management
DS
David Sanders
Dec 24, 2025
1.0
Burgers were so messy bread was soggy like having soup poured over ur burger common sence would tell u would u eat a very soggy burger don't make it like that won't revisit waste of money
CM
Cindy McNamara
Dec 14, 2025
5.0
Fresh food , polite workers and clean restaurant. Perfect !
KS
Kylie Scrase
Nov 26, 2025
2.0
The fry cook wasn't wearing gloves while handling food. They also did not give me the correct sauce
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Swartz Creek, MI?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Is the Wendy's in Swartz Creek currently open?
Yes, this Wendy's location is currently open and committed to serving customers every day.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's location with various options including combos, sandwiches, coffee, and sides.
What payment methods does Wendy's in Swartz Creek accept?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com for convenient online ordering.
How can I provide feedback or contact the Wendy's located at 4220 Elms, Swartz Creek?
You can provide feedback via Wendy's Customer Care through live chat on their contact page, call 888-624-8140, or directly call this location at (810) 630-1245.
Does Wendy's in Swartz Creek offer delivery and takeout?
Yes, this location offers delivery where available and takeout options.
What nearby fast food restaurants can I visit around Wendy's at 4220 Elms?
Nearby fast food options include Arby's, McDonald's, KFC, Burger King, Taco Bell, and Subway, perfect for variety if you're with a group or looking for different choices.
Are there any nearby parks or outdoor places near Wendy's in Swartz Creek?
Yes, Swartz Creek Dog Park is nearby, offering a great spot to visit before or after your meal if you're with pets or enjoy outdoor spaces.
If I need automotive parts or financial services near Wendy's, where can I find them?
O'Reilly Auto Parts provides automotive supplies close by, and Financial Plus Credit Union or Western Union offer financial services nearby for your convenience.
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