Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,095 reviews
5 stars
695
4 stars
444
3 stars
382
2 stars
193
1 star
381
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and incompetent staff, with many experiencing long wait times and incorrect orders.
Order Accuracy
A significant number of reviews highlighted issues with missing items and incorrect orders, leading to customer frustration.
Cleanliness
While some customers noted cleanliness in certain areas, many others reported dirty dining spaces and unsanitary conditions.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about undercooked items and incorrect orders.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall service quality.
- SPSan P5 days ago1.0Just encountered the most unprofessional, absolute rudest, non-verbal employee at this location (#44568) in my several yrs of frequently there!! If he wasn't already dry & absent of all please or thank you, he was actually worse after he got our order totally wrong, as if it were somehow our fault! After the order remake, he just plopped it on the counter and walked away. When he got the refill, making it very clear that he didn't want to be bothered, he put his hand totally over the top and walked off. Naturally I dumped that pop into the garbage on my way out. Since I do not know him, I can only assume why he was so perturbed and put off by us. I have no intention of returning to this location and will absolutely let my co-workers and family know of this experience, specifically with him. (Lots of blonde curly hair coming from under a gold cap with McDonald's logos, medium height) Iwelcome the opportunity to speak with the GM of this location.
- CCcrashingskymusic6 days ago1.0don't order icecream on the app. everytime i have i get to the drive thru and they say they are all out.
- CHCindi HargisNov 17, 20252.011:30 am on Monday food sucked! Double quarter & a single both cold. So cold the cheese was not melted at all! Fries were cold.
- RMRachel Taylor (MegaZeld01)Nov 11, 20253.0Ordered a big mac and they left the top half of the sandwich completely naked.. no patty, no cheese, no condiments
- OKOlivia kasandraNov 4, 20251.0I asked to pull up to the window because I can't hear well and the rude cashier said "I don't see why you need too" , than I give him a code for a .50 Medium fry but instead he still charges me and gets an attitude with me about it. Than my food was all cold . 0/10
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 4237 Elms Rd, Swartz Creek, MI?
McDonald's at 4237 Elms Rd is open 24 hours a day, every day of the week.
Does this McDonald's offer delivery and drive-thru services?
Yes, this McDonald's offers 24/7 delivery and drive-thru services.
What delivery options are available at McDonald's on Elms Rd?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food from this McDonald's online?
You can place an order online via their delivery URL or through the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's on Elms Rd?
They accept payments via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a rewards program available at this McDonald's location?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a 24/7 drive-thru service for your convenience.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Wendy's, Arby's, KFC, Taco Bell, Burger King, and Subway, giving you plenty of dining choices.
Are there any nearby places for outdoor activities near McDonald's?
Yes, the Swartz Creek Dog Park is nearby, offering a great spot for visitors with dogs to enjoy some outdoor time before or after dining.
What local services are close to McDonald's at 4237 Elms Rd?
Nearby local services include AMD Urgent Care, AMD Primary Care, Financial Plus Credit Union, H&R Block, and beauty salons like Golden Nails 2 and Supercuts.