Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,977 reviews
5 stars
447
4 stars
376
3 stars
418
2 stars
209
1 star
527
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers consistently noted long wait times, both in the drive-thru and inside the restaurant, often exceeding acceptable limits.
Cleanliness
The restaurant was frequently described as dirty, with complaints about the state of the dining area and play place.
Staff Performance
While some staff members received praise for their helpfulness, many reviews highlighted rude behavior and a lack of professionalism among employees.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the overall quality.
- NJNancy Jewell3 days ago2.0Ordered through Door Dash. Order delivered but missing snack wrap. I called to say they had not filled the order correctly and want a refund for the missing snack wrap. I was told it was not their problem and to contact Door Dash. Door Dash delivers what McDonalds packs. To add misery the food was not hot the fries cold wimpy, chicken nuggets crispy but lukewarm. Miserable way to have a meal. Poor quality control. Poor management. Slow, not cheap, missing food…. Ugh..skip this McD’s
- KHKrista HewittOct 29, 20251.0I live in Howe Indiana and was in sturgis so I got McDonald’s. First off, they gave me the wrong sandwich so I had to drive all the way back to sturgis and they fixed the issue. So I thought. Got back home and my bagel was wet like someone dipped it in oil. Zero stars do not recommend.
- KSKalton S.Oct 28, 20251.0The grills are down. They only serve fries and drinks.
- NVNer' vodOct 28, 20251.0Apparently the grills dont work. They only serve fries and drinks at this location.
- MFMason FoleyOct 27, 20251.0Everyone always acts like I'm an inconvenience and they can't ever get the orders right. Spent 50 bucks and they left out 20 nuggets and half the order was cold and I didn't notice till I got back to work and handed everything out
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 405 South Centerville Road, Sturgis, MI?
McDonald's in Sturgis, MI is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, it offers a drive-through service that is open 24/7.
Can I get delivery from this McDonald's and when is it available?
Delivery is available 24 hours every day through McDelivery service.
What type of payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is curbside pickup available at this McDonald's location?
Yes, curbside pickup service is available.
Where can I find the menu and place an order online for this McDonald's?
The full menu is available at McDonald's official website, and orders can be placed online through the provided delivery URL or the McDonald's app.
What services and amenities does this McDonald's offer?
This McDonald's offers services including DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can the nearby Sturgis Farmers' Market complement my visit to McDonald's?
After enjoying a meal at McDonald's, you can visit the nearby Sturgis Farmers' Market to shop for fresh fruits and vegetables and local groceries, making for a convenient and pleasant outing.
If I need shipping services near McDonald's, where can I go?
UPS Authorized Shipping Outlet and UPS Access Point location are nearby, providing courier and delivery services convenient to McDonald's customers.
What other fast food restaurants are close to McDonald's in Sturgis?
Nearby fast food options include KFC, Popeyes Louisiana Kitchen, Arby's, Burger King, Pizza Hut, Wendy's, and another McDonald's.