Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 30 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.
Customer Service
Feedback indicated a mix of experiences, with some praising individual staff members while others reported rude or dismissive behavior from management.
Food Quality
Numerous customers expressed dissatisfaction with the quality of food, citing cold, stale, or improperly prepared items.
VH
Victor Hernandez
Feb 22, 2026
1.0
I've worked fast food when I was in sonic and let me tell you it was busier than it is here, here they always forget the sauce, and a couple other things I wouldn't id make sure to first ask what sauce first and always have it in the bag first.
JJ
Jasper
Feb 20, 2026
1.0
Worst mcdonalds I've ever been to, the wait is ridiculous and the order is never correct, don't waste your money here
KS
katrynna slone
Feb 7, 2026
1.0
I have been here multiple times to pick up a doordash and if its busy i do expect a wait time but this was different they had no lines and barely any orders i got there at around 4:12 and didnt get the food until 4:30 as an ex employee this is a joke considering the doordash only had 7 items one being bacon and a cookie and drink the longest thing to make on the order was a quarter pounder which should only take about 1:30 -2 mi max not only that when i brought it to the attention of a manager he said he didnt even have an order now as an ex employee of a different mcdonalds i know that trick where they serve it off the screen to keep their times down which is ridiculous considering things like that happen where he wasnt even aware of the order and because im not gonna lie i got an attitude with him he got pissy and said if you are gonna be like that you may leave all because i know the secrets of how long things should take and how you shouldnt serve off the orders until they are done so stuff like this doesnt happen
MD
MerloZz droid
Feb 6, 2026
1.0
Fuia a comprar y un frappe y una hamburguesa y el frappe es puro hielo sin moler y la hamburguesa literalmente bañana en salsa no se podia ni comer
AP
Anthony Pumphrey
Jan 26, 2026
1.0
Some days are better than others but today was bad. No ice, cold stale food, long wait time with 3 cars in drive thru. Manager was less than pleasant and asking questions got no response. Not sure what the deal is with staff today but if I were to say anything based on today's customer service and less than adequate food, I'd say don't go to this McDonalds.
What are the operating hours of McDonald's at 405 South Centerville Road, Sturgis, MI?
McDonald's in Sturgis, MI is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, it offers a drive-through service that is open 24/7.
Can I get delivery from this McDonald's and when is it available?
Delivery is available 24 hours every day through McDelivery service.
What type of payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is curbside pickup available at this McDonald's location?
Yes, curbside pickup service is available.
Where can I find the menu and place an order online for this McDonald's?
The full menu is available at McDonald's official website, and orders can be placed online through the provided delivery URL or the McDonald's app.
What services and amenities does this McDonald's offer?
This McDonald's offers services including DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can the nearby Sturgis Farmers' Market complement my visit to McDonald's?
After enjoying a meal at McDonald's, you can visit the nearby Sturgis Farmers' Market to shop for fresh fruits and vegetables and local groceries, making for a convenient and pleasant outing.
If I need shipping services near McDonald's, where can I go?
UPS Authorized Shipping Outlet and UPS Access Point location are nearby, providing courier and delivery services convenient to McDonald's customers.
What other fast food restaurants are close to McDonald's in Sturgis?
Nearby fast food options include KFC, Popeyes Louisiana Kitchen, Arby's, Burger King, Pizza Hut, Wendy's, and another McDonald's.
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