Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
828 reviews
5 stars
430
4 stars
225
3 stars
95
2 stars
31
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and helpful staff, although some reported unprofessional behavior from certain employees.
Order Accuracy
There were multiple complaints about incorrect orders and attention to detail, particularly with ice cream and food items.
Cleanliness
The establishment is generally noted for being clean, with some reviews highlighting the cleanliness of the dining area.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding portion sizes.
Food Quality
While many enjoyed the food, there were mixed reviews about the quality and consistency, with some items being described as subpar.
- BHBuz HNov 8, 20255.0Courteous quick service
- MHMariah HayesOct 5, 20251.0I love dairy Queen but Everytime I go here my ice cream is always melted and pay all this money just to get ice cream that's soup. Just warning everybody so this don't happen. This is probably the 4th time now and I keep trying to go back but it's just gotten worse.
- LHLisa HullAug 31, 20252.0We went through the drive thru for ice cream, we ordered 2 dipped cones and 1 regular cone. We had 1 vehicle ahead of us and once we ordered we sat there for a good 20 minutes before we got up to the window. When we got to the window they had our cones sitting on the counter melting so obviously they had been sitting there for awhile. One employee took our money and walked away and we continued to sit there another 5 minutes while our cones sat there melting even more, just so the employees could yell and argue with each other while we sat there waiting for our cones. We had to sit there listening to them fighting with each other. Not very professional at all, obviously the manager needs more training.
- SSSean SullivanAug 29, 20251.0Drive through has been cash only for weeks with no signage posted anywhere so you don't know prior to being in the drive through.
- GCGregory CliffordJul 21, 20255.0Good place to go.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 1100 W Chicago Rd, Sturgis, MI 49091-9260, USA.
What are the regular opening hours of Dairy Queen Grill & Chill?
The store is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Friday and Saturday.
Are there any special holiday hours or closures?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025. On December 22, 2025, it's open from 10:00 AM to 5:00 PM, on December 24, 2025, from 10:00 AM to 4:00 PM, and on December 31, 2025, from 10:00 AM to 8:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it offers drive-thru, indoor seating, and outdoor seating including booster seats and high chairs, making it family-friendly and wheelchair accessible.
Can I order online or find deals via a mobile app?
Yes, you can order online via their pickup link and download the Dairy Queen app for exclusive mobile deals and rewards.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, the location provides free WiFi for guests to enjoy during their visit.
What nearby businesses can I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby you can visit places like Maria's Mexican Restaurant and Gramby's for more dining options, or enjoy a relaxing session at World Wellness Massage Therapy or Profile Hair Designs beauty salon.
How can the nearby YFC / Campus Life - Southwest Michigan benefit visitors to Dairy Queen?
YFC / Campus Life offers community and youth services nearby, so visitors can access social support or attend local programs before or after enjoying a meal at Dairy Queen.
Are there automotive services near Dairy Queen Grill & Chill if I need car repairs or detailing?
Yes, nearby automotive services include Frohriep Auto Body, Joe’s Garage, Xtreme Automotive Detailing, and Eclipse Auto Pros, providing repair, detailing, and tinting services close to the Dairy Queen location.