Mixed reviews on food quality; some enjoyed the burgers and ice cream, while others reported issues with incorrect orders and food preparation.
Service Experience
Service is generally praised for being friendly and courteous, but there are notable complaints about staff professionalism and order accuracy.
Cleanliness
The establishment is often described as clean, contributing positively to the dining experience.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived value for money.
Wait Times
Customers reported long wait times in the drive-thru and for food orders, impacting overall satisfaction.
PE
Pete Edwards
Dec 19, 2025
5.0
The chilli dogs are still just as good as I remember them being when my Grandfather used to treat me to for being such a good boy! May he R.I.P!
VF
Vonzeal Fulford
Dec 18, 2025
5.0
Very great place to get food at.
CP
Chris perrault
Dec 14, 2025
5.0
Love going There to Sturgis Michigan to have their happy hour milkshakes, between 2 and 6. I think plus chicken tenders and hamburger and fries.
BH
Buz H
Nov 8, 2025
5.0
Courteous quick service
MH
Mariah Hayes
Oct 5, 2025
1.0
I love dairy Queen but Everytime I go here my ice cream is always melted and pay all this money just to get ice cream that's soup. Just warning everybody so this don't happen. This is probably the 4th time now and I keep trying to go back but it's just gotten worse.
It is located at 1100 W Chicago Rd, Sturgis, MI 49091-9260, USA.
What are the regular opening hours of Dairy Queen Grill & Chill?
The store is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Friday and Saturday.
Are there any special holiday hours or closures?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025. On December 22, 2025, it's open from 10:00 AM to 5:00 PM, on December 24, 2025, from 10:00 AM to 4:00 PM, and on December 31, 2025, from 10:00 AM to 8:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it offers drive-thru, indoor seating, and outdoor seating including booster seats and high chairs, making it family-friendly and wheelchair accessible.
Can I order online or find deals via a mobile app?
Yes, you can order online via their pickup link and download the Dairy Queen app for exclusive mobile deals and rewards.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, the location provides free WiFi for guests to enjoy during their visit.
What nearby businesses can I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby you can visit places like Maria's Mexican Restaurant and Gramby's for more dining options, or enjoy a relaxing session at World Wellness Massage Therapy or Profile Hair Designs beauty salon.
How can the nearby YFC / Campus Life - Southwest Michigan benefit visitors to Dairy Queen?
YFC / Campus Life offers community and youth services nearby, so visitors can access social support or attend local programs before or after enjoying a meal at Dairy Queen.
Are there automotive services near Dairy Queen Grill & Chill if I need car repairs or detailing?
Yes, nearby automotive services include Frohriep Auto Body, Joe’s Garage, Xtreme Automotive Detailing, and Eclipse Auto Pros, providing repair, detailing, and tinting services close to the Dairy Queen location.