Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.5
200 reviews
5 stars
83
4 stars
37
3 stars
16
2 stars
19
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and poor customer service experiences, particularly with management.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about cold or improperly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and concerns about food safety.
Positive Staff Interactions
Despite the negative feedback, some customers noted friendly and helpful staff members, particularly during busy times.
- JFJason FarmerJan 1, 20261.0What a lack of service. Filthy got wrong food and called 20 times no answer. Goodbye arbys
- KKKirstenDec 23, 20255.0Clean restaurant and tasty food. The staff was also very friendly! Definitely made me want to stop again 👍
- JRJames ReddickNov 22, 20251.0Don't order online. I did, got confirmation it was ready for pick-up. I get to the location and it is closed. Drive-thru no answer, no one there. Had to call customer service to try and get a refund for the food I did not get. This location has nothing but issues. Cold food and bad service. Highly recommend staying far away and going somewhere better. I followed this link they sent and it failed to send my review through. Do yourself a favor and just call the customer service support line. That actually works.
- ANAshley NaylorNov 21, 20251.0Placed online order in app I show up at 7:07 pm and the store is closed. It is completely blacked out. I attempt to call store. No answer. My card was charged for the order!
- MUMark UltzNov 10, 20251.0I’m a big fan of Arby’s and was excited to share their steak nuggets with my coworkers since I bragged about them all day. Unfortunately, when we arrived at 5:50 p.m., the doors were locked. Without seating, we had to switch to Buffalo Wild Wings for a group sit-down, which was disappointing.