Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
873 reviews
5 stars
328
4 stars
179
3 stars
115
2 stars
73
1 star
178
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Staffing Issues
Customers observed that the location was often understaffed, contributing to long wait times and poor service.
- CCColor Blind Creations5 days ago1.0No diet drinks for two months now. Unserved two visits in a row. Employees won’t serve you if you go inside. They will just ignore you.
- STShesSmokin Trees5 days ago2.0If you want good service and a soda machine that isn’t out of everything, then don’t go here. The lady taking my order was rude and unpleasant. I love to take my daughter to Wendy’s sometimes after her pree school class and usually I go to a different one cause this one’s service hasn’t been the greatest almost every time I have been to this location. Who ever worked weds January 7th a little after 12, work on your people skills or find somewhere else to work. 😂😭
- ASALPHA SIRUS5 days ago5.0Lunch starts at 10:30.
- ACaaron coxDec 11, 20251.0horrible customer service. never again. 🤮
- MLMaura LoshNov 23, 20255.0Visited about a month ago in the drive thru. Notified staff of an allergy and they took it very seriously. They told me to pull off to the side and park because it would take an extra 5 minutes to make the food fresh and make sure that all work stations were wiped down and staff member’s gloves were changed. Thank you for taking food allergies seriously!
Frequently Asked Questions About Wendy's
Is Metro Parkway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 6001 Metro Parkway in Sterling Heights, MI?
Wendy's at 6001 Metro Parkway is open daily from 6:00 AM to 1:00 AM, including its drive-thru service.
Does this Wendy's location offer drive-thru and delivery services?
Yes, this Wendy's location provides drive-thru, delivery, dine-in, and takeout services for customer convenience.
Can I order Wendy's food online or through a mobile app?
Yes, you can place orders online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Is breakfast served at Wendy's in Sterling Heights?
Yes, this Wendy's location serves breakfast which includes breakfast combos, sandwiches, coffee, and sides.
How can I contact this Wendy's location for feedback or questions?
You can contact the location directly at (586) 979-8350 or reach Wendy's Customer Care via live chat or phone at 888-624-8140.
What payment methods are accepted at Wendy's on Metro Parkway?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there other fast food options near Wendy's at Metro Parkway?
Yes, nearby fast food options include another Wendy's location and McDonald's, providing customers with multiple dining choices in the area.
What nearby businesses can I visit around Wendy's for convenience or services?
Nearby places include CubeSmart Self Storage for storage needs, Flagstar Bank for financial services, and Tim Hortons for coffee and snacks, all within close proximity to Wendy's.
Is there a convenient gas station near Wendy's on Metro Parkway?
Yes, 7-Eleven and Exxon are nearby gas stations where you can refuel before or after visiting Wendy's.
Does Wendy's offer nutrition and allergen information for their menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and also posted in the restaurant for customer reference.