Wendy's

3.5
862 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6001 Metro Parkway, Sterling Heights, MI
48312, United States

Hours

Reviews

3.5
862 reviews
5 stars
324
4 stars
178
3 stars
115
2 stars
72
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff.

Food Quality

Many customers complained about receiving cold, old, or improperly prepared food, including raw meat and missing items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and malfunctioning restrooms.

Order Accuracy

Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.

Speed of Service

Customers consistently noted long wait times in both the drive-thru and inside the restaurant.
  • MJ
    Michael jenks (jinx)
    Nov 13, 2025
    1.0
    I went to use the bathroom before I ordered, there was build up poo and pee on everything i just turned around and went to McDonald's. I cant believe this is a restaurant and the employees come in here while making food. The health department needs to visit this location. I told the counter person the bathroom needs attshe laugh and said we do t clean that a company does once a week. Outrageous
  • CS
    Claudette Shock
    Oct 23, 2025
    4.0
    I got out of work at midnight. I needed a small supper. Went through three wendy's. This wendy's was the third one. They're speaker was glitchy. I scooted up and it seemed to work okay. I made an order for a small cheeseburger. They thought they were good and took the order. I got to the window and they said sorry , they just ran out of cheeseburgers. I told them I went through two other wendy's before this wendy's and they couldn't make order because the computers were glitchy. I told them this is my third wendy's, well trying to get food. They found a way to get me a single cheesberger. The fixings were cool and fresh and the Burger was nice and warm. I think they had to open new Packages , just to get me my one cheeseburger. Thank you everybody there for being kind.
  • AI
    Aminul “Amin” Islam
    Oct 16, 2025
    5.0
    Very quick and clean establishment, would definitely recommend for a quick bite.
  • KW
    Kevin Walden
    Oct 10, 2025
    1.0
    Bad service
  • MH
    Mr S. Howie
    Oct 9, 2025
    1.0
    Did not receive an item I ordered. Could not call to correct after arriving home without the missing item, as I was not given a receipt.

Frequently Asked Questions About Wendy's

Is Metro Parkway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.