Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff.
Food Quality
Many customers complained about receiving cold, old, or improperly prepared food, including raw meat and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and malfunctioning restrooms.
Order Accuracy
Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.
Speed of Service
Customers consistently noted long wait times in both the drive-thru and inside the restaurant.
MJ
Michael jenks (jinx)
Nov 13, 2025
1.0
I went to use the bathroom before I ordered, there was build up poo and pee on everything i just turned around and went to McDonald's. I cant believe this is a restaurant and the employees come in here while making food. The health department needs to visit this location. I told the counter person the bathroom needs attshe laugh and said we do t clean that a company does once a week. Outrageous
CS
Claudette Shock
Oct 23, 2025
4.0
I got out of work at midnight. I needed a small supper. Went through three wendy's. This wendy's was the third one. They're speaker was glitchy. I scooted up and it seemed to work okay. I made an order for a small cheeseburger. They thought they were good and took the order. I got to the window and they said sorry , they just ran out of cheeseburgers. I told them I went through two other wendy's before this wendy's and they couldn't make order because the computers were glitchy. I told them this is my third wendy's, well trying to get food. They found a way to get me a single cheesberger. The fixings were cool and fresh and the Burger was nice and warm. I think they had to open new Packages , just to get me my one cheeseburger. Thank you everybody there for being kind.
AI
Aminul “Amin” Islam
Oct 16, 2025
5.0
Very quick and clean establishment, would definitely recommend for a quick bite.
KW
Kevin Walden
Oct 10, 2025
1.0
Bad service
MH
Mr S. Howie
Oct 9, 2025
1.0
Did not receive an item I ordered. Could not call to correct after arriving home without the missing item, as I was not given a receipt.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sterling Heights, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sterling Heights, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (586) 979-8350.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Metro Parkway Wendy’s serve breakfast?
Yes, this Wendy’s location in Sterling Heights, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 6001 Metro Parkway in Sterling Heights, MI?
Wendy's at 6001 Metro Parkway is open daily from 6:00 AM to 1:00 AM, including its drive-thru service.
Does this Wendy's location offer drive-thru and delivery services?
Yes, this Wendy's location provides drive-thru, delivery, dine-in, and takeout services for customer convenience.
Can I order Wendy's food online or through a mobile app?
Yes, you can place orders online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Is breakfast served at Wendy's in Sterling Heights?
Yes, this Wendy's location serves breakfast which includes breakfast combos, sandwiches, coffee, and sides.
How can I contact this Wendy's location for feedback or questions?
You can contact the location directly at (586) 979-8350 or reach Wendy's Customer Care via live chat or phone at 888-624-8140.
What payment methods are accepted at Wendy's on Metro Parkway?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there other fast food options near Wendy's at Metro Parkway?
Yes, nearby fast food options include another Wendy's location and McDonald's, providing customers with multiple dining choices in the area.
What nearby businesses can I visit around Wendy's for convenience or services?
Nearby places include CubeSmart Self Storage for storage needs, Flagstar Bank for financial services, and Tim Hortons for coffee and snacks, all within close proximity to Wendy's.
Is there a convenient gas station near Wendy's on Metro Parkway?
Yes, 7-Eleven and Exxon are nearby gas stations where you can refuel before or after visiting Wendy's.
Does Wendy's offer nutrition and allergen information for their menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and also posted in the restaurant for customer reference.