Brand Certified
Wendy's
3.2(880 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
44685 Schoenherr Rd, Sterling Heights, MI
48313, United States
Certified by Wendy's • Feb 22, 2026
(586) 731-5620
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/mi/sterling-heights/44685-schoenherr-rd
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.2
880 reviews
5 stars
293
4 stars
160
3 stars
122
2 stars
66
1 star
239
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or belittled during their interactions.
Food Quality
Many customers reported receiving cold, incorrect, or poorly prepared food, leading to dissatisfaction with their meals.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unpleasant odors and unkempt dining areas.
Service Speed
Customers consistently noted long wait times for orders, both in the drive-thru and inside the restaurant, often with no acknowledgment from staff.
Operational Issues
Several reviews mentioned confusion regarding operating hours and service availability, with instances of locked doors and unresponsive staff.
- KPK P3 days ago5.0Thank you Zion. Your professionalism and kindness was refreshing. I've never been treated so kind in any restaurant in that area. Your energy was so positive and it made me smile.
- SDSamantha Dominick5 days ago1.0Guy in the driver through was nice but the manager is off her rocker. Real rude. Simply trying to pick up an order that they must’ve given to someone else. Plan to get my money back.
- DMDeanna McdayFeb 14, 20261.0Served Cold Biggie bag meal,Hamburger and the cheese were cold and the fries 🍟, customer's come to enjoy hot food upon order thanks but no thanks!
- MGMatthew GambinoFeb 12, 20261.0Forced to give atleast one star. Mobile ordered. Got there told to drive to window. Gave the 2 drinks and 2 frosty. Told to pull up to red gate. Pulled up waited 20 mins. Finally a different car (3 cars behind us) was getting their food brought out and asked us why we were waiting. Then on headset asked why mobile order still here. Came out with bags of food that had been sitting probably as long as we had been. Frostys melted drinks watered down. Not like this was dinner rush with cars lined around the block. Oh the really hard order to get out the window to us was one reg chz burger. 3 jr burgers. 1 double stack and 2 fries.
- SRSarah RothFeb 4, 20262.0I sat at the speaker for a good 3-4 minutes. I finally said Hello??, and someone finally took my order. Got to the window, lady was nice but I added a Key tag to my order when I saw the sign and she added it to my bill, gave me the frosty and never gave me the tag. I tried calling when I got back to work, but no one answered the phone. She didn't give me a receipt, so now I will have to get another one and pay for it again. This location needs some help. I also ordered a diet coke and got a regular coke. Good thing I'm not diabetic. Very disappointing.
Frequently Asked Questions About Wendy's
Is Lakeside #2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-through at 44685 Schoenherr Rd?
The Wendy's drive-through is open daily from 9:00 AM to 1:00 AM.
Does the Wendy's at 44685 Schoenherr Rd serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is the Wendy's on Schoenherr Rd currently open?
Yes, the Lakeside #2 Wendy's at this location is open and committed to serving quality food every day.
What payment options are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or website at order.wendys.com to get your food delivered or for pickup.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's Customer Care via live chat or call 888-624-8140. For direct location inquiries, call (586) 731-5620.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website and mobile app under each item, and also posted in the restaurant.
What nearby restaurants can I visit before or after Wendy's?
Nearby dining options include Carrabba's Italian Grill for Italian cuisine, KPOT Korean BBQ & Hot Pot, and IHOP for breakfast and brunch.
Are there any fitness or wellness centers near Wendy's on Schoenherr Rd?
Yes, iLoveKickboxing - Sterling Heights is nearby, offering kickboxing and wellness programs you might enjoy before or after your meal.
Where can I find shopping or entertainment options close to Wendy's?
Sterling Center Shopping Center, GameStop, and Detroit City Sports are nearby locations for shopping and entertainment visits.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website