Wendy's

3.2
871 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
44685 Schoenherr Rd, Sterling Heights, MI
48313, United States

Hours

Reviews

3.2
871 reviews
5 stars
292
4 stars
160
3 stars
122
2 stars
65
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the taste and freshness.

Cleanliness

Numerous customers noted unsanitary conditions inside the restaurant, including unpleasant odors and dirty tables.

Operational Issues

Frequent complaints about the drive-thru being closed or staff being unresponsive, leading to confusion and frustration among customers.
  • JA
    Jon David the Author
    Dec 12, 2025
    1.0
    Waited long to put in my order. Waited even longer to get my order. Got sick of waiting and drove off.
  • KW
    Kimberly Ware
    Nov 30, 2025
    1.0
    The staff is rude even the Manger has a big attitude. Running out of things but not tell you until you ask then having a attitude for asking like you bothered them. And to top it all off the place smells like Sewage the minute you walk in. Just save yourself the trouble and go somewhere else.
  • VT
    Vuk Trajkovic
    Nov 6, 2025
    1.0
    Two burgers extra fry and small chili $35.😡🤢🤨 In the future, I will avoid this place. Somebody told me put the bad comment. I don’t agree with that. Worst thing for business is Customer not coming back, and that’s exactly what I’m gonna do…not coming back.
  • JW
    jasmine williams
    Nov 2, 2025
    1.0
    Maybe update the hours online. The door says they open at 7am and Google says 9am. Well....its 9:47am on a Sunday. The doors are locked and no one is responding in the drive thru. Very confusing 😕
  • MM
    mighty mess
    Oct 25, 2025
    1.0
    Went through the drivethrough to order a coffee and sat there for a minute without being greeted. Was finally greeted by someone laughing on the other end saying "one minute". They weren't busy with costumers, no other cars were in the drive through, and the parking lot was empty. When I ordered my coffee they asked me to repeat myself, so I did. I said what I wanted in my coffee and they asked me to repeat myself again(all while they were laughing at something on the other end)so I did. After all of this they asked me what I wanted again. I said nevermind and drove off. I understand not hearing me the first time, but I felt like I was being punked after it continued with laughter and no apologies. Absolutely ridiculous "costumer service".

Frequently Asked Questions About Wendy's

Is Lakeside #2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-through at 44685 Schoenherr Rd?

The Wendy's drive-through is open daily from 9:00 AM to 1:00 AM.