Brand Certified
Subway
2.9(507 reviews)
Certified by Subway • Mar 01, 2026
Business Details
7960 Metropolitan Pkwy, Sterling Heights, MI
48312, United States
Certified by Subway • Mar 01, 2026
(586) 268-0800
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sterling Heights Subway® Restaurant at 7960 Metropolitan Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
2.9
507 reviews
5 stars
172
4 stars
58
3 stars
39
2 stars
41
1 star
197
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling unwelcome and disrespected.
Food Quality
Many customers reported receiving poorly made sandwiches with insufficient ingredients, and some experienced unsanitary conditions.
Management Issues
Several reviews criticized the management for poor staffing decisions and lack of support for employees, particularly during busy times.
Pricing Concerns
Customers frequently mentioned that prices were excessively high compared to other locations, with some feeling that the value did not match the quality of food received.
Positive Employee Recognition
A few reviews praised individual employees for their exceptional service, highlighting the contrast with the overall negative experiences.
- JRJeff RFeb 4, 20261.0Stood in the lobby no one came to assist me with my order
- SPSamantha PalmerFeb 3, 20261.0Literally such a bad location. the lady did not care about helping no one. She was so rude.
- SGSavanna GiffordJan 19, 20261.0employees made my food wrong and when confronted they became very hostile and rude. did not let me know they were out of one of the breads, and made me seem like the problem for them not asking what i wanted to substitute instead. i paid for extras on my sandwich and was not given them. (extra cheese, SLICED avocado) heard bad things about this location with the customer service here, not suprised.. TRIED to call the store before even placing an order to make sure they had the flatbread and they did not answer the three times i called. fix ur app and ur attitude!
- MGMarcus GleavesDec 25, 20255.0I’m only giving this Subway five stars because of the elderly woman working today — by herself — on Christmas. She handled over 20 DoorDash orders alone and still managed to be patient, professional, and genuinely kind to every customer. That level of work ethic and grace deserves real recognition. That said, the owner/management of this location should be ashamed. Leaving any employee alone on Christmas with that volume of orders is unacceptable — and especially troubling when it’s an elderly employee. Yes, I understand that age doesn’t change the fact that she’s an employee, but basic human decency and proper staffing still matter. No one should be expected to run an entire store solo under those conditions. I’m incredibly proud of how she handled everything, but pride doesn’t replace support. She deserves a raise, help on her shifts, and appreciation beyond words. This review is for her, not the way this store is being managed.
- TTTyDec 12, 20251.0Me and my girlfriend got subs here and tried to create small talk with the person in the Drive-Thru and she did nothing but give us attitude and treat us with a rude demeanor
Frequently Asked Questions About Subway
What types of meals does Subway at 7960 Metropolitan Pkwy serve?
Subway offers breakfast, lunch, and dinner meals, featuring footlongs, 6-inch sandwiches, wraps, and salads with fresh ingredients.
What are the ordering options available at this Subway location?
You can order through the Subway app or online, opt for in-store dining, curbside pickup, or have your meal delivered.
Does this Subway offer catering services?
Yes, this Subway provides catering services to meet group and event needs.
What are the operating hours of Subway at 7960 Metropolitan Pkwy?
This location is open 24 hours a day, seven days a week.
Is there a drive-through option at this Subway?
Yes, this Subway location has a drive-through service available for customer convenience.
Can I dine in at Subway on Metropolitan Pkwy?
Yes, dine-in service is available at this Subway restaurant.
What other dining options are near Subway on Metropolitan Pkwy?
Nearby dining options include House of Reuben sandwich shop, Gator Jake's Bar and Grill, Sonic Drive-In, Amaseena Restaurant And Bar, Mezzaluna Ristorante Italiano, and Detroit Wing Co.
Are there convenient places to shop for groceries or convenience items near Subway?
Yes, the Van Dyke convenience store and grocery store are nearby for quick shopping needs.
Where can I get automotive services around the Subway location?
There are several automotive service options near Subway, including Firestone Complete Auto Care, Sterling Auto Repair, PS Automotive Repair, Discount Tire, and Mobil gas station.
Are there any nearby financial services close to Subway?
Yes, nearby financial services include Comerica Bank and its ATM, as well as Citizens Bank ATM for convenient banking needs.
Brand Certified Facts from Subway
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: