CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Sterling Heights is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently noted issues with portion sizes and food quality, including complaints about insufficient ingredients in sandwiches and salads.
Service Experience
While some reviews praised friendly and helpful staff, others reported rude service and frequent order mistakes.
Atmosphere
The restaurant is generally described as a good place for studying or meeting friends, though some customers mentioned cleanliness issues and uncomfortable temperatures.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices relative to the portion sizes and quality of food.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items and incorrect food preparation.
LA
Lisa Aiken-Guadagni
Nov 13, 2025
1.0
Forgot straw, made drink wrong twice before making it right, put pepper in my soup, forgot croutons and forgot pumpkin seeds and side of Greek dressing. Went back in multiple times
KS
Kendall Schley
Oct 26, 2025
5.0
Great place , service great, food always fresh and taste great!
JP
Jean Pletcher
Oct 19, 2025
5.0
Thank you thank you thank you for actually filling the (1/2) Fuji Apple salad bowl all the way to the top and A generous amount of the cranberry chicken salad on my half sandwich. We had been regular customers of Panera, but had been so disappointed in the amount of food we were getting for the price. This location is definitely doing it right.
CB
Calvin Barsh
Oct 17, 2025
5.0
Eleanor was fantastic, easily the goat of Panera. Promptly got my sips drink, food was bomb, she was very kind and respectful. Prob deserves a promotion asap
TT
Tery
Oct 12, 2025
4.0
The food was good overall. The only issue is that Panera Bread employees ALWAYS forget the side of sauce. The employee asked me multiple times if I wanted sauce on the side or sandwich and still did not include it.
This happens at every location. I like the food but so tired of these soggy sandwiches 😩😩