McDonald's

3.4
1408 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
40422 Van Dyke Road, Sterling Heights, MI
48313, United States

Hours

Reviews

3.4
1,408 reviews
5 stars
492
4 stars
286
3 stars
216
2 stars
107
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude staff, particularly during late hours.

Food Consistency

Many reviews highlighted issues with food quality, including cold or undercooked items and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, with dirty tables and inadequate supplies.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall experiences with staff attitudes were mixed, with many reporting rudeness.

Order Accuracy

Numerous reviews mentioned frequent mistakes with orders, including missing items and incorrect food.
  • PA
    Polash Ali
    6 days ago
    5.0
    What can I say? McDonald’s has an incredible reputation worldwide of being the best fast food restaurant chain. It’s always on point and consistent no matter where I travel. Their fries are amazing!
  • AC
    Allesandre Cardenas
    Nov 16, 2025
    5.0
    It seems odd giving max stars for fast food. But it consistent McDonald’s and always good. My daughter loves coming here because the staff goes above and beyond. Super, nice and friendly. Always so helpful
  • CP
    Cyril Philemon
    Nov 15, 2025
    1.0
    Our mobile order came with the buffalo snack wrap and not the regular snack wrap. Daughter didn't realize it till several bites in. They won't swap it out because we "ate too much" and handed it back to me. Like I'm going to eat the wrong item let alone after it was taken from me, shown to someone in the back, then handed back. We only come to this location because of location. Time to go to a different one. Service has never been great and always slow.
  • JW
    Justin W.
    Nov 14, 2025
    1.0
    One of the slowest mcdonalds ive ever been to, consistently. Gonna start going to the Hall Rd one even if its further away. 20+ mins wait, and mind you I ordered via mobile 10 mins before arriving. Insane
  • KT
    Kelli Thomas
    Nov 7, 2025
    5.0
    Really good burger and fountain Coke! Staff was friendly! Will go to this location again.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 40422 Van Dyke Road, Sterling Heights?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.