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McDonald's

3.4
(1428 reviews)

Business Details

(586) 939-6350
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
40422 Van Dyke Road, Sterling Heights, MI
48313, United States

Hours

Reviews

3.4
1,428 reviews
5 stars
500
4 stars
286
3 stars
215
2 stars
107
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and food safety concerns.

Staff Performance

While some employees received praise for their friendliness and efficiency, numerous reviews highlighted a lack of professionalism and poor customer service from others.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
  • DL
    David L. Lamont
    Feb 18, 2026
    5.0
    This McDonald’s has really impressed me lately—it’s probably the best location I’ve visited. The food is consistently well-prepared, fresh, and served neatly every time. It’s clear the team has stepped up their game recently, and they haven’t missed a beat. Orders come out quickly, the staff is efficient, and the overall experience feels smooth and reliable. It’s rare to find a fast-food spot where everything just works so well, from the kitchen to the counter. Definitely a McDonald’s I’d happily return to again and again.
  • BL
    Bill L
    Feb 8, 2026
    1.0
    One of the worst McDonald's ever. Went there today and no fish sandwiches. Last time there was at breakfast and no bacon egg and cheese biscuits. Who runs this place! I'm done.
  • ZZ
    Zamla Zamla
    Feb 2, 2026
    5.0
    The service was good. The fries, burger, and nuggets were good.But the bathroom was dirty.
  • DE
    Dylan E.
    Jan 29, 2026
    1.0
    Trash service. Rude employees. Have ordered multiple time from this store on the app. They take my money. And when I get there they say sorry we're closed. If youre gonna be closed so often stop taking my money, and start posting the hours online
  • JG
    justice gulette
    Jan 18, 2026
    1.0
    Worst group of employees I've ever seen literally order the same thing for my work every Sunday but oh today is different because who knows why same order set up as last 4 month but somehow this is a drive through order now that they can't acknowledge because it was 2 min past 11 bs I already paid for it I want my food but no I just get denied and told to order something else

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 40422 Van Dyke Road, Sterling Heights?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
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