Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,059 reviews
5 stars
321
4 stars
182
3 stars
149
2 stars
87
1 star
320
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction.
Cleanliness
Some customers noted cleanliness issues, including dirty tables and unsanitary conditions in the restroom.
Staff Friendliness
While some staff members were praised for their friendliness, many reviews indicated a lack of positive customer interaction overall.
- SSStuart StrodeDec 28, 20251.0Took over half an hour to make my food and when I said something about the kiosk and the staff not paying attention they hyper defensive
- TTtomDec 14, 20251.0Every time I come here it's such a wait. Two cars in the drive through and only me in dining room and I still have wait 15 to 20 minutes. How many mornings I ordered a steak bagel just to get some burnt bacon on a bagel. This was my quarter pounder today. I paid 10$ for this And I sure did not ask for a like of pickles in the middle of my sandwich.. I will be going to hall road and mound now that they are open
- TKTierra KingDec 12, 20251.0Very poor customer service. No greeting or acknowledgment, even after knowing customers are at the front counter waiting. When I did try to say something, I was rudely dismissed.
- KGKip GuigneauxDec 4, 20253.0Slow
- NSNatalie StamperOct 30, 20255.0Both people at both drive-through Windows, gave genuine greetings and had big smiles on their faces.10/30/25 @4:50pm
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Sterling Heights, MI?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-through service available?
The drive-through is open every day from 6:00 AM to 11:00 PM.
What delivery services does McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's for delivery?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location has a drive-thru service.
Is WiFi available at this McDonald's?
Yes, WiFi is available for customers at this location.
Are there banks nearby where I can withdraw cash before visiting McDonald's?
Yes, there are several banks and ATMs nearby including Chase Bank, Comerica Bank, Huntington National Bank, and TCF Bank which can provide cash withdrawal services.
What gas stations are near McDonald's for refueling your car?
Nearby gas stations include Amoco 18 & Dequindre Service, Mobil, BP, and Shell, useful if you need fuel before or after your visit to McDonald's.
Are there any coffee shops near McDonald's where I can grab a different type of coffee?
Yes, Starbucks is close by if you want to enjoy a different coffee experience before or after your meal at McDonald's.