Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,051 reviews
5 stars
319
4 stars
180
3 stars
148
2 stars
87
1 star
317
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers report friendly service while others describe rudeness and unprofessionalism.
Food Quality
Many customers complained about cold, stale, or improperly prepared food, with several noting that their orders were incorrect.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restroom.
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Speed of Service
Customers frequently noted long wait times for their orders, with some expressing disappointment over delays in receiving food.
- NSNatalie StamperOct 30, 20255.0Both people at both drive-through Windows, gave genuine greetings and had big smiles on their faces.10/30/25 @4:50pm
- JMJerry MarchOct 26, 20252.0Took forever, and the staff was very rude.
- SRSteven RourkOct 13, 20254.0Staff has always been very friendly and for me, it's easily the best McDonald's in town
- JJJanOct 12, 20255.0walley was amazing! the food was great and this place overall is the best this is my local mcdonald’s and walley made my experience better!
- AGAp GOct 10, 20251.0Do not go here. If you order any sandwich they will throw a cracked onion or one pickle. Very cheap McDonald’s and poor customer service avoid this one at all cost!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Sterling Heights, MI?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-through service available?
The drive-through is open every day from 6:00 AM to 11:00 PM.
What delivery services does McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's for delivery?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location has a drive-thru service.
Is WiFi available at this McDonald's?
Yes, WiFi is available for customers at this location.
Are there banks nearby where I can withdraw cash before visiting McDonald's?
Yes, there are several banks and ATMs nearby including Chase Bank, Comerica Bank, Huntington National Bank, and TCF Bank which can provide cash withdrawal services.
What gas stations are near McDonald's for refueling your car?
Nearby gas stations include Amoco 18 & Dequindre Service, Mobil, BP, and Shell, useful if you need fuel before or after your visit to McDonald's.
Are there any coffee shops near McDonald's where I can grab a different type of coffee?
Yes, Starbucks is close by if you want to enjoy a different coffee experience before or after your meal at McDonald's.