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Dunkin'

3.4
(538 reviews)

Business Details

(586) 223-6654
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sterling Heights, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
44603 Mound Rd, Sterling Heights, MI
48314, United States

Hours

Reviews

3.4
538 reviews
5 stars
216
4 stars
83
3 stars
61
2 stars
41
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported receiving incorrect orders, rude staff, and unprofessional behavior, leading to a frustrating experience.

Food Quality

Many reviews mentioned poor food quality, including stale items, undercooked food, and drinks that tasted burnt or off.

Cleanliness Concerns

Several customers noted unsanitary conditions, including dirty bathrooms and improper food handling practices.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.

Inconsistent Availability

Customers frequently mentioned that items were often out of stock, leading to disappointment and inconvenience.
  • JK
    Jorida Kadiu
    Feb 14, 2026
    2.0
    I’ve been to this place more than 10 times in the past three months, and I can guaranteed say that maybe I’ve been once satisfied with my order. I always go here for an iced caramel latte, but EACH TIME IS DIFFERENT. The coffee just tastes bitter like absolute hell. Sometimes its way to sweet, sometimes its very bitter and it’s never suble and perfect balance. I hope they do something about it .
  • TR
    Tameem Raza
    Feb 1, 2026
    5.0
    Nice employees very fast service
  • FA
    Farzana Aki
    Dec 14, 2025
    1.0
    Honestly the worst place ever. There was nobody behind us in line and still we got rushed. Almost like the employees wanted us to leave.
  • JJ
    Jay
    Dec 3, 2025
    1.0
    Never has anything in stock. Drive tru will ask you to pull back around so they can help the car behind you. Completely rude and unprofessional.
  • LL
    Lisa
    Nov 21, 2025
    3.0
    Nice employees, good donuts but the music is WAY TOO LOUD! nobody wants to listen to country music at full blast.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Sterling Heights, MI?

Dunkin' in Sterling Heights operates daily from 12:00 AM to 11:59 PM, with a slight variation on Monday starting at 4:00 AM and closing at midnight.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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