Dunkin'

3.4
536 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sterling Heights, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
44603 Mound Rd, Sterling Heights, MI
48314, United States

Hours

Reviews

3.4
536 reviews
5 stars
215
4 stars
83
3 stars
61
2 stars
40
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported receiving incorrect orders, rude staff, and poor communication, leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty bathrooms and unprofessional staff hygiene practices.

Food Quality

Customers frequently complained about the quality of food and drinks, citing stale items, burnt coffee, and incorrect orders.

Staff Friendliness

While some customers praised friendly staff, many others experienced rude service or a lack of engagement from employees.

Availability

Customers noted that many menu items were often out of stock, contributing to a negative experience.
  • FA
    Farzana Aki
    Dec 14, 2025
    1.0
    Honestly the worst place ever. There was nobody behind us in line and still we got rushed. Almost like the employees wanted us to leave.
  • JJ
    Jay
    Dec 3, 2025
    1.0
    Never has anything in stock. Drive tru will ask you to pull back around so they can help the car behind you. Completely rude and unprofessional.
  • LL
    Lisa
    Nov 21, 2025
    3.0
    Nice employees, good donuts but the music is WAY TOO LOUD! nobody wants to listen to country music at full blast.
  • CE
    Chanelle Elary
    Nov 20, 2025
    1.0
    0 stars if I could.
  • AB
    Alexis Barnettlove
    Nov 8, 2025
    1.0
    Gave me the wrong order even though we had still pay for it

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Sterling Heights, MI?

Dunkin' in Sterling Heights operates daily from 12:00 AM to 11:59 PM, with a slight variation on Monday starting at 4:00 AM and closing at midnight.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.