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Dunkin'

3.4
(386 reviews)

Business Details

(586) 991-0049
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sterling Heights, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
42851 Van Dyke Ave, Sterling Heights, MI
48314, United States

Hours

Reviews

3.4
386 reviews
5 stars
152
4 stars
70
3 stars
49
2 stars
27
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised friendly staff while others reported rude or unhelpful interactions.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including wrong items and missing components.

Food Quality

Customers expressed dissatisfaction with food quality, citing stale items and poorly prepared food.

Cleanliness and Facilities

Concerns were raised about cleanliness and the lack of customer restrooms, impacting the overall experience.

Speed of Service

Many customers noted slow service and long wait times, particularly during busy hours.
  • HR
    Heather Ridley
    4 days ago
    1.0
    Do your self a favor and just go to the one on mound Turn right on 19 mile, go down to mound and turn right and get in the left hand lane, pull in at the light going into Walmart Worth it They never have anything 2 kinds of munchkins, run out of the mixing for the special drinks, never have donuts
  • JM
    Jarrett May
    Feb 12, 2026
    1.0
    Usually this place is fairly run of the mill alright for a Dunkin, but came in today for breakfast and it’s 25 minutes past opening and there’s nobody even here and it’s still locked and closed. Other workers in this building said they sometimes just show up late because they can.
  • MD
    Mommmam D
    Jan 13, 2026
    5.0
    Shout-out to the wonderful woman in the drive-through today! She was so sweet and thoughtful with my kid, and it completely made our day. Excellent customer service like that doesn’t go unnoticed!
  • KB
    Keith Baker
    Jan 11, 2026
    3.0
    Basic facility attached to a gas station. Not as fresh as expected. Pricey. $
  • AB
    Amanda Burnett
    Dec 31, 2025
    1.0
    I never write reviews but this Dunkin isn’t just bad sometimes, but consistently. The thing that put me over the edge is that I ordered a decaf (for health reasons) iced coffee and I ordered it on the app and clicked walked in. Thank god I walked in because I watched her make it and she was about to put regular coffee and when I corrected her, she seemed shocked and then said “oh sorry we don’t have decaf right now.” I have ended up in the hospital because I drank regular coffee, and their complete disrespect for details is appalling. Will never go again.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Sterling Heights, MI?

Dunkin' in Sterling Heights is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Hours of operation
  • Phone number
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