Dunkin'

3.4
383 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sterling Heights, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
42851 Van Dyke Ave, Sterling Heights, MI
48314, United States

Hours

Reviews

3.4
383 reviews
5 stars
149
4 stars
70
3 stars
49
2 stars
27
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, including stale items, incorrect orders, and poorly prepared food.

Customer Experience

While some customers praised friendly staff and good service, many others expressed frustration with the overall experience, citing inconsistency and lack of attention to detail.

Menu Availability

Several customers noted that the location often runs out of popular menu items and does not offer adequate substitutes.
  • KB
    Keith Baker
    1 day ago
    3.0
    Basic facility attached to a gas station. Not as fresh as expected. Pricey. $
  • RR
    Rachel Robson
    2 days ago
    1.0
    I had a disappointing experience at the drive-thru today. The employee who assisted me seemed visibly annoyed and was rolling her eyes while I was picking up my order, which made the interaction uncomfortable. I’m not sure what caused the frustration, but as a customer it didn’t feel welcoming or professional especially when I’m sooooo nice to anyone in the restaurant scene.
  • AB
    Amanda Burnett
    Dec 31, 2025
    1.0
    I never write reviews but this Dunkin isn’t just bad sometimes, but consistently. The thing that put me over the edge is that I ordered a decaf (for health reasons) iced coffee and I ordered it on the app and clicked walked in. Thank god I walked in because I watched her make it and she was about to put regular coffee and when I corrected her, she seemed shocked and then said “oh sorry we don’t have decaf right now.” I have ended up in the hospital because I drank regular coffee, and their complete disrespect for details is appalling. Will never go again.
  • DG
    Dena Gilmer
    Nov 26, 2025
    5.0
    I love this Dunkin'! Excellent coffee making and the avocado toast with bacon is my go-to breakfast! Crunchy toast, smooth avocado spread and crispy bacon!
  • SA
    Saif Al azawy
    Oct 24, 2025
    1.0
    My wife did order ice coffee and she asked for less ice the cashier tell her she can't make the drink how she want and she said not allowed to come here this is the worst customer service I had

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Sterling Heights, MI?

Dunkin' in Sterling Heights is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers delivery and curbside pickup services.