Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sterling Heights, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, including stale items, incorrect orders, and poorly prepared food.
Customer Experience
While some customers praised friendly staff and good service, many others expressed frustration with the overall experience, citing inconsistency and lack of attention to detail.
Menu Availability
Several customers noted that the location often runs out of popular menu items and does not offer adequate substitutes.
KB
Keith Baker
1 day ago
3.0
Basic facility attached to a gas station. Not as fresh as expected. Pricey. $
RR
Rachel Robson
2 days ago
1.0
I had a disappointing experience at the drive-thru today. The employee who assisted me seemed visibly annoyed and was rolling her eyes while I was picking up my order, which made the interaction uncomfortable. I’m not sure what caused the frustration, but as a customer it didn’t feel welcoming or professional especially when I’m sooooo nice to anyone in the restaurant scene.
AB
Amanda Burnett
Dec 31, 2025
1.0
I never write reviews but this Dunkin isn’t just bad sometimes, but consistently. The thing that put me over the edge is that I ordered a decaf (for health reasons) iced coffee and I ordered it on the app and clicked walked in. Thank god I walked in because I watched her make it and she was about to put regular coffee and when I corrected her, she seemed shocked and then said “oh sorry we don’t have decaf right now.” I have ended up in the hospital because I drank regular coffee, and their complete disrespect for details is appalling. Will never go again.
DG
Dena Gilmer
Nov 26, 2025
5.0
I love this Dunkin'! Excellent coffee making and the avocado toast with bacon is my go-to breakfast! Crunchy toast, smooth avocado spread and crispy bacon!
SA
Saif Al azawy
Oct 24, 2025
1.0
My wife did order ice coffee and she asked for less ice the cashier tell her she can't make the drink how she want and she said not allowed to come here this is the worst customer service I had
What are the operating hours of Dunkin' in Sterling Heights, MI?
Dunkin' in Sterling Heights is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, this Dunkin' location offers delivery and curbside pickup services.
Can I order Dunkin' products using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android devices for a fast grab and go experience.
What kinds of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Where is this Dunkin' location located?
It is located at 42851 Van Dyke Ave, Macomb, Sterling Heights, MI 48314, USA.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.
Are there any nearby places for customers to visit before or after their Dunkin' stop?
Yes, nearby places include the Michigan Secretary of State's Office for DMV services, Progressive Insurance for insurance needs, and Atlantic Coney Island for additional dining options.
How can nearby transit or services help customers find Dunkin'?
Customers can use landmarks like the Michigan Secretary of State's Office and the Mobil gas station near Dunkin' to locate the store easily along Van Dyke Ave in Sterling Heights.
Are there recreational or active life spots near Dunkin' where customers can visit?
Yes, nearby active life venues include Transformation Lab gym, Faster Axes for sports and recreation, and Full Throttle Adrenaline Park for go-karting fun.
Does Dunkin' offer any seasonal or special drinks currently?
Yes, during the holiday season, Dunkin' offers specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.