Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sterling Heights, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
380 reviews
5 stars
148
4 stars
70
3 stars
49
2 stars
27
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Many customers reported stale or poorly prepared food items, leading to dissatisfaction.
Order Accuracy
Frequent complaints about incorrect orders and items being unavailable, causing frustration among customers.
Staff Attitude
While some reviews praised friendly staff, many others noted a lack of professionalism and respect from employees.
Cleanliness and Facilities
Several customers expressed disappointment over the lack of clean restrooms and overall cleanliness of the location.
- SASaif Al azawyOct 24, 20251.0My wife did order ice coffee and she asked for less ice the cashier tell her she can't make the drink how she want and she said not allowed to come here this is the worst customer service I had
- NFNicole FosterOct 19, 20251.0No wonder there are so many bad reviews!! Save yourself and go to Tim Hortons down the street! This Dunkin has no selection and everything is stale. The guy working is rude and slow. He said they just don't make most of the items on the menu. No good qualities about this location at all. Why Dunkin allows their name on this place is a mystery.
- BMBri MorganOct 9, 20253.0I’m 5 months pregnant and crave frosted sprinkled donuts every single day. But for WHATEVER reason, this location is ALWAYS out, and they refuse to make more. Do yall want my money or not ?????
- GGgisellaSep 19, 20251.0Line was super long. Ordered ahead on mobile app and still wasn’t ready. Handed me my coffee, and then forgot my food and just stared at me in the window and had to go make my food. The food was brutally burnt. The employees seemed very disfunctional and disrespectful towards eachother.
- NGnick GAug 23, 20251.0horrible service, super super slow. and got my order wrong on top of it all.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Sterling Heights, MI?
Dunkin' in Sterling Heights is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, this Dunkin' location offers delivery and curbside pickup services.
Can I order Dunkin' products using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android devices for a fast grab and go experience.
What kinds of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Where is this Dunkin' location located?
It is located at 42851 Van Dyke Ave, Macomb, Sterling Heights, MI 48314, USA.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.
Are there any nearby places for customers to visit before or after their Dunkin' stop?
Yes, nearby places include the Michigan Secretary of State's Office for DMV services, Progressive Insurance for insurance needs, and Atlantic Coney Island for additional dining options.
How can nearby transit or services help customers find Dunkin'?
Customers can use landmarks like the Michigan Secretary of State's Office and the Mobil gas station near Dunkin' to locate the store easily along Van Dyke Ave in Sterling Heights.
Are there recreational or active life spots near Dunkin' where customers can visit?
Yes, nearby active life venues include Transformation Lab gym, Faster Axes for sports and recreation, and Full Throttle Adrenaline Park for go-karting fun.
Does Dunkin' offer any seasonal or special drinks currently?
Yes, during the holiday season, Dunkin' offers specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.