Dunkin'

3.4
381 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sterling Heights, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
42851 Van Dyke Ave, Sterling Heights, MI
48314, United States

Hours

Reviews

3.4
381 reviews
5 stars
149
4 stars
70
3 stars
49
2 stars
27
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor handling of orders.

Food Quality

Many customers complained about stale or poorly prepared food items, including donuts and sandwiches.

Order Accuracy

Numerous reviews indicate issues with order accuracy, including missing items and incorrect modifications.

Cleanliness and Facilities

Several customers expressed dissatisfaction with the cleanliness of the location and the lack of accessible restrooms.

Speed of Service

Customers frequently noted slow service and long wait times, particularly during busy hours.
  • DG
    Dena Gilmer
    Nov 26, 2025
    5.0
    I love this Dunkin'! Excellent coffee making and the avocado toast with bacon is my go-to breakfast! Crunchy toast, smooth avocado spread and crispy bacon!
  • SA
    Saif Al azawy
    Oct 24, 2025
    1.0
    My wife did order ice coffee and she asked for less ice the cashier tell her she can't make the drink how she want and she said not allowed to come here this is the worst customer service I had
  • NF
    Nicole Foster
    Oct 19, 2025
    1.0
    No wonder there are so many bad reviews!! Save yourself and go to Tim Hortons down the street! This Dunkin has no selection and everything is stale. The guy working is rude and slow. He said they just don't make most of the items on the menu. No good qualities about this location at all. Why Dunkin allows their name on this place is a mystery.
  • BM
    Bri Morgan
    Oct 9, 2025
    3.0
    I’m 5 months pregnant and crave frosted sprinkled donuts every single day. But for WHATEVER reason, this location is ALWAYS out, and they refuse to make more. Do yall want my money or not ?????
  • GG
    gisella
    Sep 19, 2025
    1.0
    Line was super long. Ordered ahead on mobile app and still wasn’t ready. Handed me my coffee, and then forgot my food and just stared at me in the window and had to go make my food. The food was brutally burnt. The employees seemed very disfunctional and disrespectful towards eachother.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Sterling Heights, MI?

Dunkin' in Sterling Heights is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers delivery and curbside pickup services.