Chipotle Mexican Grill

3.3
606 reviews
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Business Details

35394 Van Dyke Ave, Sterling Heights, MI
48312, United States
(586) 795-2928
https://locations.chipotle.com/mi/sterling-heights/35394-van-dyke-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3298
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About

Mexican Restaurant
Chipotle 15 & Van Dyke is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
35394 Van Dyke Ave, Sterling Heights, MI
48312, United States

Hours

Reviews

3.3
606 reviews
5 stars
244
4 stars
105
3 stars
43
2 stars
44
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and displaying negative attitudes towards customers.

Portion Sizes

Many customers expressed dissatisfaction with the portion sizes, frequently noting that they received smaller servings than expected, even when paying for extras.

Food Quality

While some reviews praised the food, many others reported issues with cold, stale, or poorly prepared items, leading to a generally negative perception of food quality.

Cleanliness

Several customers commented on the cleanliness of the establishment, mentioning dirty tables and unsanitary conditions in food preparation areas.

Inconsistent Experience

Customers reported a wide range of experiences, with some visits being satisfactory while others were disappointing, indicating a lack of consistency in service and food quality.
  • OK
    Olivia Knopek
    1 day ago
    2.0
    My friend and I dined here on January 8th around 6:30 PM. We both ordered bowls with similar ingredients, including steak, guacamole, shredded cheese, and queso. Unfortunately, later that evening I experienced food poisoning. My friend began feeling ill the following day, Friday, in the late morning. We have always enjoyed Chipotle and have been loyal customers, but this experience has occurred one too many times, and it has made us reconsider returning. Additionally, I ordered a large bag of chips to share, and they were burnt and stale. Overall, we are very disappointed with this visit and the quality of food we received.
  • MM
    Mark
    Jan 2, 2026
    1.0
    This is the worst chipotle. I live a half mile away.. given it so many chances. Portions are small, they’re often out of key things, they don’t care to make the vinaigrette sauce they’ll tell you the blender is down. This company has lost 50$ a week at minimum just from me alone, I’d get it everyday. Even with the convenience I’m forced to go elsewhere due to how horrible it is. Every time I try again thinking maybe management has changed, I regret it. Today was the last time
  • NC
    Nina Croce
    Dec 27, 2025
    1.0
    The food was cold. It wasn’t wrapped at all it was falling apart while we were eating it. we got two burritos. Will never go back. Our food was thrown in a bag. our bag was ripped. I don’t understand how this could be so disappointing. Chips were stale and very salty. I want my money back.
  • AM
    Andrei MTM
    Dec 16, 2025
    1.0
    Drive through is always terrible. Food is always very poor quality in terms of preparation and tastes gross. Also, the chips are always burnt. Really a waste of money every time. After this last time though, I have learned my lesson. Would rather throw $35 out my car window and go to bed for dinner
  • KG
    Kevin Gusmano
    Dec 13, 2025
    1.0
    Absolutely worst Chipotle drive through ever. The girl in the window is the worst I've ever seen. She comes to the window doesn't say anything so say "picking up a mobile order" she just stares back then with a shitty attitude says "for who". I give her the name and after waiting 10 minutes to get my mobile order tells me to loop back around so she can get the car behind. Why would I get back in the long line I just waited in for 10 minutes. Then to top it off my girl has to go inside which took another 10 minutes. So now we get home that and the quesidilla is missing the sauce that it comes with and the chicken bowl has less than 2 oz of chicken.Management needs look into their employees here and should get rid of a few.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 15 & Van Dyke specialize in?

Chipotle specializes in customizable Mexican fast-casual menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle 15 & Van Dyke in Sterling Heights?

Chipotle is open daily from 10:45 AM to 11:00 PM.