Chipotle Mexican Grill

3.4
596 reviews
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About

Mexican Restaurant
Chipotle 15 & Van Dyke is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
35394 Van Dyke Ave, Sterling Heights, MI
48312, United States

Hours

Reviews

3.4
596 reviews
5 stars
244
4 stars
103
3 stars
42
2 stars
43
1 star
164

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from a specific employee, impacting the overall experience.

Portion Sizes

Several customers expressed dissatisfaction with the reduced portion sizes, feeling that they were not receiving value for their money.

Food Quality

While some customers praised the food quality, others noted inconsistencies, such as cold items and poorly prepared dishes.

Cleanliness

Multiple reviews mentioned cleanliness issues within the establishment, including dirty tables and food areas.
  • KS
    korina sinauskas
    Nov 16, 2025
    1.0
    I came in and ordered a bowl w/ chicken and chips and queso. The portion I was initially given could’ve been given to a toddler, when asked for slightly more all a sudden Liam, the host, wanted to add a full scoop. I even stated I shouldn’t of been charged for extra chicken considering he didn’t give a full scoop to begin with and the kid looked like he was confused and was utterly rude about it. I love chips and queso, and every chip was stale or burnt. Not a single chip was enjoyable. Wasted 30$ for beyond poor service, and was ripped off. To top it off the lobby, bathrooms, and back of house looked like they didn’t clean anything all day. Will never visit the company again
  • YZ
    yousif Z
    Nov 14, 2025
    5.0
    SILK has the best customer service, she is so sweet and hands down the best worker!!
  • AR
    Alexander Rymiszewski
    Nov 1, 2025
    1.0
    I’m so beyond tired of this location. Be prepared to have some part of your order made wrong Every.Single.Time.. I placed a mobile order and surprisingly everything in my bowl was right, but my girlfriend’s bowl isn’t, it’s cold, they put Steak & Chicken in it and skipped the queso, even though they still charged me extra for it? Chipotle already isn’t the cheapest quick bite to eat, the least they could do is make your order the way you order it. This location not only can’t seem to make a single order correctly but half the time the manager has an attitude. Save your time and money and go to a different location.
  • DB
    drew Buccilli
    Oct 28, 2025
    1.0
    I walked in and said I had a pick up and the lady in there gave me a bad look but I just brushed it off and so I get my food and go home and open my bowl and there was no guacamole on mine or my sister and there was no queso. I’m beyond pissed because it was 60$ for 3 people. Get your shit together
  • IE
    Ibrahim Ebrahim
    Oct 22, 2025
    5.0
    I want to thank Caleb for being an outstanding worker. He offered multiple recommendations that helped me build an amazing bowl. He was incredibly friendly and made my first Chipotle experience a great one. I couldn’t thank him enough — I’ll definitely be coming back soon to thank him in again.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 15 & Van Dyke specialize in?

Chipotle specializes in customizable Mexican fast-casual menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle 15 & Van Dyke in Sterling Heights?

Chipotle is open daily from 10:45 AM to 11:00 PM.