Buffalo Wild Wings

4.1
1647 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
44833 Mound Road, Sterling Heights, MI
48314, United States

Hours

Reviews

4.1
1,647 reviews
5 stars
809
4 stars
471
3 stars
155
2 stars
85
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service provided by specific staff members, particularly mentioning servers like Klara, Hunter, and Alana for their attentiveness and friendliness.

Food Consistency

There are mixed reviews regarding food quality, with some customers enjoying the wings and other dishes, while others reported issues with dry, overcooked, or missing items in their orders.

Order Accuracy

Numerous customers expressed frustration with missing items in their online orders and the lack of resolution when addressing these issues with staff.

Atmosphere

The restaurant's atmosphere received positive remarks for being lively and enjoyable, although some noted issues with temperature and cleanliness.

Management Response

Several reviews highlighted poor management interactions, particularly regarding handling complaints and customer service issues.
  • MM
    Mz Mela
    6 days ago
    1.0
    I took my daughter her for her birthday after having fun the service was nice but the food was disgusting it made me and my kids sick as hell don’t ever go here.
  • RY
    Rhonda Yousif
    Dec 19, 2025
    5.0
    Alana was so helpful and patient with my order. She was truly so genuine and did everything with a smile.
  • RR
    Rachel Rose
    Dec 17, 2025
    1.0
    Someone who works here needs to find an easier job if one exists. I'm sorry haha I'm actually laughing really hard at this but at the same time how does someone order an entire sandwich to end up with nothing but a fried patty??? I definitely didn't ask for "bunless" which wouldn't make sense anyways considering it's a breaded chicken patty.
  • RD
    Rebekah Dobard
    Dec 15, 2025
    2.0
    Food is good, nothing special about this restaurant but if you’re ordering online, expect something to be missing. Every time I order online, something is missing. This is the third time IN A ROW that my order is missing a side. if you like to gamble, this is the place for you
  • JS
    Julian Scott
    Dec 9, 2025
    5.0
    When people go out to eat these days they simply want good food with exceptional service. The BEST service and ONLY reason my fiance and I come to this location is for a waitress, Klara G! No joke, we have a BDubbs closer to our home and the service is horrible. If you pay for an experience that’s what you should get, no questions asked and Klara is an exception that needs promotion! We will be back per usual. Thank you Klara for making our experience always delightful.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Sterling Heights specialize in?

Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the opening hours for Buffalo Wild Wings on weekdays?

Buffalo Wild Wings is open from 11:00 AM to 11:00 PM Monday through Wednesday, and from 11:00 AM to 11:59 PM Thursday and Friday.