Arby's

4.0
480 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
44905 Mound Rd, Sterling Heights, MI
48314, United States

Hours

Reviews

4.0
480 reviews
5 stars
243
4 stars
107
3 stars
65
2 stars
27
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and poor order accuracy.

Food Quality

Food quality is inconsistent; while many customers enjoy the taste and freshness, others report issues with cold or improperly prepared items.

Cleanliness

The establishment is generally noted for being clean, with several customers highlighting the cleanliness of the dining area and bathrooms.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • NO
    N Orfield
    Dec 27, 2025
    5.0
    I brought my family to my favorite location because I know the service and food are always perfect. They were out of my favorite new item, but Kyren went out of her way to find me a suitable substitute, and I discovered a new sandwich that I love in the process. This staff is second to none. I would drive out of my way to return here every time.
  • TD
    Tony DAngelo
    Dec 27, 2025
    5.0
    Deals are helpful
  • DJ
    DONALD J. HAGERMAN JR.
    Dec 8, 2025
    5.0
    Loved it
  • BM
    Burger Meister
    Nov 19, 2025
    5.0
    Service is good and the 1/2 pound roast beef is awesome.
  • JS
    Jason Stade
    Nov 13, 2025
    2.0
    I rarely go to Arby's, but decided to give this one a try because I was on the area. The low rating is due to them forgetting one of my items. It wasn't busy and I was the only car there. They forgot a 6 piece mozzarella sticks in my order. Most of the food tasted alright, but not great. I won't be returning to this location unless a few years go by and I forget about this experience.