Arby's

4.2
469 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1881 S Scott Rd, St. Johns, MI
48879, United States

Hours

Reviews

4.2
469 reviews
5 stars
241
4 stars
139
3 stars
47
2 stars
16
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food temperature and freshness, with several mentioning cold or poorly prepared items.

Service Experience

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including missing items and incorrect orders.

Speed of Service

While some customers appreciated the quick service, others noted long wait times and slow service during busy periods.
  • EJ
    Elisha Jenkins
    Dec 20, 2025
    5.0
    They were so sweet and accommodating when I couldn't get my free sandwich to work on my app.
  • ML
    Matt Losey
    Nov 26, 2025
    2.0
    Fries were cold. They didn't get our order right.
  • EC
    Emily Clark
    Nov 17, 2025
    1.0
    I ordered food on DoorDash and specifically said no cheese due a severe dairy intolerance. ALL the food came with cheese and when I called to see if I could just go and get it remade no one answered the phone. I called twice back to back with no answer. Definitely do not recommend this place to anyone this has happened multiple times to me and it seems no one there cares.
  • AA
    Amanda
    Oct 17, 2025
    4.0
    I got dinner here and the food I got which was a sandwich and mozzarella stitcks was amazing except for the SO CALLED steak bites they are not steak their more like pot roast bites they taste awful and made me sick to my stomach I highly recommend you to not buy the steak bites their terrible and look or taste nothing like steak I can't stop being sick from those and my fiancé got sick from them too
  • SW
    Steve Williams
    Oct 10, 2025
    5.0
    Great place