Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,835 reviews
5 stars
548
4 stars
348
3 stars
333
2 stars
148
1 star
458
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported long wait times and poor service, with many expressing frustration over rude staff and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including cold or stale items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Multiple customers noted cleanliness issues, particularly in dining areas and children's play areas, indicating a need for better maintenance.
Staff Attitude
There were numerous complaints about staff attitudes, with some customers feeling disrespected or ignored during their visits.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior and inadequate staffing, contributing to overall dissatisfaction.
- MMMCNov 16, 20255.0Went on community based outing with students and the playground area was great. We ordered nuggets and fries for all students. The staff were friendly and helpful. Prices were good and check out the app deals. 8.99 for 20 piece nuggets.
- JHJacob HambyNov 8, 20251.0Says 24 hours but 2 of 3 visits nobody has answered the drive through despite guests in lobby
- MHMichele HarveyNov 2, 20251.03rd time I have ordered a Big Mac with the sauce on the side in carry out. 3rd time they didn't bother to give me the sauce. A different time had ordered a big mac with no onions but the mac sauce on the side. Lucky me I got a big mac with only onions. Nothing else. No sauce, no lettuce, no cheese, no sauce, nothing. Will not ever go to this McDonald's again. They need to get some pride in their service.
- MDmichelle diamondOct 27, 20254.0This place needs more people working always long wait times and some just look real mad. One of the workers Connie is the best always helpful and kind wish there were more workers like her.
- MKMike KrenkeOct 25, 20253.0Don't go for breakfast. Bagel was burnt for my bacon egg and cheese bagel. Wife ordered a sausage and egg biscuit.. no cheese. They put cheese on it. Went back to get a new biscuit and the manager wouldn't even acknowledge her. Poor customer service. They are awesome for lunch and dinner.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in St. Clair Shores?
McDonald's in St. Clair Shores is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery, same day delivery, no-contact delivery, and curbside pickup services.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 31255 Harper Avenue has a drive-thru open 24/7.
How can I place an online order for McDonald's in St. Clair Shores?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available on iOS and Android.
What types of payment does the McDonald's at Harper Avenue accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is the McDonald's located in St. Clair Shores?
It is located at 31255 Harper Avenue, St. Clair Shores, MI 48082, USA.
Are there any nearby dining options close to this McDonald's?
Yes, nearby dining options include Papa John's Pizza, Savvy Sliders, Rose's Family Diner, and Tubby's Sub Shop among others.
Which nearby places can I visit for entertainment or leisure near McDonald's?
You can visit X-Golf St. Clair Shores, a golf course and bar nearby, for entertainment and leisure.
Are there any nearby medical or dental facilities around McDonald's?
Yes, Bright Side Dental, Alpha Family Dental, Radius Anesthesia of Michigan, and Urgent Care Medpointe of St Clair Shores are nearby medical and dental facilities.
Does McDonald's offer any rewards or promotions?
Yes, they offer MyMcDonald's Rewards where customers can earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.