Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,845 reviews
5 stars
550
4 stars
350
3 stars
334
2 stars
148
1 star
463
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly during late hours.
Food Quality
Many reviews mentioned cold or poorly prepared food, including stale buns and incorrect items in orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and play area, with trash and dirt being common complaints.
Staff Attitude
There were multiple reports of rude or unhelpful staff, with some customers feeling discriminated against or ignored.
Management Concerns
Customers expressed dissatisfaction with management's handling of issues, including staffing shortages and poor service quality.
- DPDonna PetersonDec 30, 20255.0Everything was perfect. Food was great. Service helpful and fast. Atmosphere was cheerful. They have workers that need occasional assistance with the help of a job coach.
- CKCraig KibbleDec 22, 20251.0Don't bother going later at night. Showed up at 11 on a Monday. Denied service through the drive thru. The GM needs to do a better job or get off your couch and get to work. If there's no workers at night then you aren't doing your job bud. This has been a constant problem over the last 5 years.
- RURobert UrsescuDec 20, 20251.0So I get it that its dog poop we are eating but I live 3 minutes away from this place. $13 for 2 mcdoubles and a shake is crazy enough. But to get home and have to heat my burgers and mix the shake myself because all the syrup was up top is literally the final straw! This place is in a good location but horrible management. From waiting 20 minutes for a bigmac, to getting laughed at by the manager when you are tired of waiting and try and cancel your order. Never again will I go to this place. And btw the Wendy's up the street is even worse! They have different prices every day! Anyways this McDonald's needs to be closed asap. Joke of a business!
- SBSara BishopDec 17, 20252.0Missing food items and no sauce was in my bag when I paid for extra sauces. Was missing a mcdouble and large fry did not realize it until I made it back home!
- FTFrank ThetankDec 15, 20251.0This place always disappoints they will forget children’s food and you’ll get home and they will never care! They won’t even answer the phone! I really try hard to never go here or any fast food but this place is the worst by far please say these people aren’t making $20 an hour if they are we’ve failed as a society
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in St. Clair Shores?
McDonald's in St. Clair Shores is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery, same day delivery, no-contact delivery, and curbside pickup services.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 31255 Harper Avenue has a drive-thru open 24/7.
How can I place an online order for McDonald's in St. Clair Shores?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available on iOS and Android.
What types of payment does the McDonald's at Harper Avenue accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is the McDonald's located in St. Clair Shores?
It is located at 31255 Harper Avenue, St. Clair Shores, MI 48082, USA.
Are there any nearby dining options close to this McDonald's?
Yes, nearby dining options include Papa John's Pizza, Savvy Sliders, Rose's Family Diner, and Tubby's Sub Shop among others.
Which nearby places can I visit for entertainment or leisure near McDonald's?
You can visit X-Golf St. Clair Shores, a golf course and bar nearby, for entertainment and leisure.
Are there any nearby medical or dental facilities around McDonald's?
Yes, Bright Side Dental, Alpha Family Dental, Radius Anesthesia of Michigan, and Urgent Care Medpointe of St Clair Shores are nearby medical and dental facilities.
Does McDonald's offer any rewards or promotions?
Yes, they offer MyMcDonald's Rewards where customers can earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.