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Jimmy John's

3.9
(286 reviews)
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Business Details

23118 Harper Ave, St. Clair Shores, MI
48080, United States
(586) 773-3550
https://locations.jimmyjohns.com/mi/st-clairshores/sandwiches-683.html

About

Sandwich Restaurant

Location

Jimmy John's
23118 Harper Ave, St. Clair Shores, MI
48080, United States

Hours

Reviews

3.9
286 reviews
5 stars
153
4 stars
57
3 stars
22
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the subs for being delicious and well-made, though some reported issues with incorrect orders and food quality.

Service Speed

While many reviews highlighted the fast service, several customers experienced significant delays and issues with delivery.

Staff Attitude

Customer experiences with staff varied widely, with some noting friendly and helpful service, while others reported rudeness and lack of professionalism.

Cleanliness

The restaurant was generally described as clean and well-maintained, contributing positively to the dining experience.

Customer Service

There were numerous complaints about poor customer service, including unresponsive management and unresolved issues with orders.
  • LV
    Lisa Vorpagel
    Feb 3, 2026
    5.0
    Subs are awesome. My order is ready quickly & everyone is friendly.
  • SH
    sean henahan
    Feb 1, 2026
    5.0
    Super fast Super good!!!
  • RD
    Ronnie DeLaura
    Jan 7, 2026
    5.0
    I come here about once a week. Never any issues, foods and staff are quality
  • CW
    CAROL WOONTON
    Oct 23, 2025
    2.0
    I had just walked in to place my order when one of the employees came in behind me and proceeded to belch very loudly in front of all the customers while returning to work. I asked to speak to the manager about it. When I asked her if the employees usually come into work belching out loud like that, she just said I’m not sure. I then asked for the corporate number and the store number and was told that they did not know. After carefully watching them prepare my food, I left and I proceeded to call corporate from my vehicle. I was told that I would have a call back within 24 hours so we shall see. This is pretty gross behavior for a place that serves food. Probably not returning to this location.
  • BJ
    Billybob Jokester
    Oct 22, 2025
    5.0
    Toasting the sandwiches are a game changer.
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