Jimmy John's

3.9
284 reviews

About

Sandwich Restaurant

Location

Jimmy John's
23118 Harper Ave, St. Clair Shores, MI
48080, United States

Hours

Reviews

3.9
284 reviews
5 stars
151
4 stars
57
3 stars
22
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others praised friendly and efficient service.

Food Quality

The quality of food received mixed reviews, with some customers enjoying their sandwiches while others reported issues like incorrect orders and unsanitary conditions.

Delivery Issues

Many customers expressed frustration with delivery times, wrong orders, and poor communication regarding their orders.

Cleanliness

The restaurant was noted for being clean and well-maintained by some customers, while others reported unsanitary food conditions.
  • RD
    Ronnie DeLaura
    5 days ago
    5.0
    I come here about once a week. Never any issues, foods and staff are quality
  • CW
    CAROL WOONTON
    Oct 23, 2025
    2.0
    I had just walked in to place my order when one of the employees came in behind me and proceeded to belch very loudly in front of all the customers while returning to work. I asked to speak to the manager about it. When I asked her if the employees usually come into work belching out loud like that, she just said I’m not sure. I then asked for the corporate number and the store number and was told that they did not know. After carefully watching them prepare my food, I left and I proceeded to call corporate from my vehicle. I was told that I would have a call back within 24 hours so we shall see. This is pretty gross behavior for a place that serves food. Probably not returning to this location.
  • BJ
    Billybob Jokester
    Oct 22, 2025
    5.0
    Toasting the sandwiches are a game changer.
  • BS
    Ben Serafin
    Oct 15, 2025
    5.0
    it's so cool in here it's awesome and amazing and I like sandwich
  • EG
    Eddy Goss
    Oct 5, 2025
    1.0
    The receipt says Dominic. No name tag. The rudest person Iv ever dealt with at a sandwich shop by far. Ordered 4 subs at 7:24pm 10-04-25 75$ in subs and she acted like I asked her to make 50 party platters. “You are really going to order that this late?” She wouldn’t respond to most things I said or asked. I kindly asked if was okay to wrap them in halves and she wouldn’t even respond. Just gave me the eyes. Then went back to her thing. She slammed down each sub as she passed them to the finish counter and guess what didn’t wrap them in halves. As usual the subs were great.