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Arby's

3.9
(1472 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
22820 Harper Ave, St. Clair Shores, MI
48080, United States

Hours

Reviews

3.9
1,472 reviews
5 stars
629
4 stars
399
3 stars
228
2 stars
71
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unprofessional behavior from staff, along with frequent order mistakes and slow service.

Food Quality

While some customers praised the food as delicious, many others complained about cold items, incorrect orders, and poor presentation.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others mentioned dirty dining areas and unsanitary conditions.

Speed of Service

Customers had mixed experiences with wait times, with some noting fast service while others experienced long delays.
  • MG
    Money Green
    Feb 14, 2026
    5.0
    Fast
  • EL
    E L
    Feb 2, 2026
    1.0
    I wish I could give no stars for service. Older man with high pitched voice, I think his name is Joe made a face at me when I went to order. How is someone like him dealing with customers? Completely rude and unprofessional
  • SH
    sean henahan
    Feb 1, 2026
    1.0
    Slowest place ever dont go here unless you liek waiting hours for food
  • TS
    Tara Stephen
    Jan 30, 2026
    1.0
    80% of the time I come here they get my order wrong. Just today, I ordered the French dip and swiss and didn't get the dip. Who wants a French dip and Swiss without the dip? Nobody, that's who. I think I'm done with this place. They hire lazy people who don't care. I got a $2 reimbursement on Uber eats, for something that cost like 8 bucks, cuz I'm not eating the sandwich without the dip. Dry sandwich without the dip and only $2 back; not worth it.
  • WW
    William Willis
    Jan 24, 2026
    5.0
    This particular moment when they sell the fish sandwich hats goes off to the sandwich maker. He made that fish sandwich so delicious. I went back in for a third, the staff was great. That night service was awesome.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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