McDonald's

3.6
730 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
406 W Savidge, Spring Lake, MI
49456, United States

Hours

Reviews

3.6
730 reviews
5 stars
265
4 stars
163
3 stars
133
2 stars
61
1 star
108

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong sizes.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rude or unprofessional behavior.

Food Quality

Inconsistency in food quality was a common theme, with complaints about overcooked items, cold food, and poor preparation.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general need for better cleanliness in the dining area.

Service Speed

While some customers appreciated fast service, others experienced long wait times and disorganization during busy periods.
  • WM
    Will May
    Nov 6, 2025
    1.0
    I went there to get a quick meal and ended up waiting 30 minutes and it was empty a workers mom walks in got her food before me in 5 I my order was 5 dollars the burger I got was plain and it was clearly a normal burger that they scarped off the toppings tried to call and ask for a manger and got left on the phone for 5 mins
  • BE
    Brittany Eacker
    Oct 28, 2025
    1.0
    I cant even count how many times my order has been messed up by them! I am so beyond upset because it always happens when im on my way work and cant make it back easily.
  • JA
    Jacob Anderson
    Oct 22, 2025
    1.0
    I'd recommend to never go to this location. I went there a little over a week ago and got a large #1 paid $10.18. I got home and noticed my fry and drink were mediums and didn't get a receipt. So I thought okay maybe they misunderstood and heard medium. Well I went to the Coopersville location today and got the same large #1 $10.18. Hmm. Turns out they kept my drink and fry cup so they could get my monopoly pieces.
  • BO
    Bob Ostrich
    Oct 20, 2025
    1.0
    Bad food messy facility rude staff except for this one girl with white hair she kind
  • CL
    Chris n Susan Loughrin
    Oct 10, 2025
    5.0
    I just wanted to say thank you for the Swift service at lunch time and very friendly staff. Truly appreciated

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Spring Lake, MI?

McDonald's in Spring Lake is open daily. From Monday to Saturday, it operates from 6:00 AM to 11:00 PM, and on Sunday from 7:00 AM to 11:00 PM.

When is McDonald's delivery service available?

Delivery is available Monday through Saturday from 6:00 AM to 10:30 PM, and on Sunday from 7:00 AM to 10:30 PM.