Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food quality, including overcooked items, incorrect orders, and inconsistent portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
BI
Brad Ingle
Jan 7, 2026
2.0
It took about 10 minutes to get my Big Mac. Granted, it was 7:30 on New Year's Eve. But really?
WM
Will May
Nov 6, 2025
1.0
I went there to get a quick meal and ended up waiting 30 minutes and it was empty a workers mom walks in got her food before me in 5 I my order was 5 dollars the burger I got was plain and it was clearly a normal burger that they scarped off the toppings tried to call and ask for a manger and got left on the phone for 5 mins
BE
Brittany Eacker
Oct 28, 2025
1.0
I cant even count how many times my order has been messed up by them! I am so beyond upset because it always happens when im on my way work and cant make it back easily.
JA
Jacob Anderson
Oct 22, 2025
1.0
I'd recommend to never go to this location. I went there a little over a week ago and got a large #1 paid $10.18. I got home and noticed my fry and drink were mediums and didn't get a receipt. So I thought okay maybe they misunderstood and heard medium. Well I went to the Coopersville location today and got the same large #1 $10.18. Hmm. Turns out they kept my drink and fry cup so they could get my monopoly pieces.
CL
Chris n Susan Loughrin
Oct 10, 2025
5.0
I just wanted to say thank you for the Swift service at lunch time and very friendly staff. Truly appreciated