Arby's

3.9
585 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
507 W Savidge St, Spring Lake, MI
49456, United States

Hours

Reviews

3.9
585 reviews
5 stars
249
4 stars
166
3 stars
86
2 stars
34
1 star
50

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.

Food Quality

While some reviews highlighted fresh and tasty food, others mentioned cold or stale items, particularly fries and sandwiches.

Cleanliness and Environment

The cleanliness of the location was generally noted positively, but some customers mentioned issues with temperature and dining area conditions.

Pricing Concerns

Several customers felt that prices were high relative to the quality and quantity of food received.
  • GP
    Greg Prelesnik
    Nov 29, 2025
    1.0
    Chicken cordon blue was a disaster for 5$
  • DO
    Dylan Osborn
    Oct 27, 2025
    1.0
    Went through the drive through tonight with us being the only people there when we pulled in. Had a fairly large order, was over $50. I expected a wait for the large order, so the 10 minute wait time was not too bad. I had caught they forgot my lemonade before we left, and then noticed the fries were just dumped upside down in the bag. Didn’t say anything about the fries because I didn’t want to wait any longer. Then got home and noticed I was missing more food! All the rest of my food was cold by the time I went back to get the missing items.
  • JL
    Josh Losinger
    Sep 21, 2025
    5.0
    Fast service Fresh food.
  • JJ
    John
    Sep 21, 2025
    5.0
    Good service
  • LS
    lorra schippers
    Sep 2, 2025
    5.0
    Love the reubens