McDonald's

Reviews

• KK

  Klien

  1 day ago
  3.0
  Orders take forever and orders are wrong a lot
• KE

  Katie Elliott

  Feb 7, 2026
  1.0
  This place had gone down hill and use to be decent. Whoever is making the food sure doesn't know their own menu items or the manager/owner is teaching them or holding a standard. Twice I had gone to them for breakfast and both times have been wrong. They forget items of your order. I have ordered hotcakes and sasuage and there would be no sasuage. I order an egg and cheese biscuit that is suppose to come with the folded egg and for some reason the person manning the grill is putting the egg that goes to the muffin sandwitch in them.
• TP

  Theresa Phillips

  Jan 30, 2026
  1.0
  I came and ordered a quarter pounder with cheese value meal hoped for a shake, so added apple pie as shake was not available waited for cup no ice ok, so I try for water, water sprays all over me. Go to sit and find she left me a cup of ice but burger has no cheese. Was ignored at the counter paid by debit card banged the cup to get anyone to listen to me they took away my order to make me a new one. I just left. I will NEVER go back to spring arbor again. And you owe me money. Can't reach by phone busy signal.
• NS

  Nathan seelye

  Jan 20, 2026
  1.0
  Arrived at 7:19 pm to a locked door to the lobby. My wife and I drove to the drive thru and was told by the staff that the lobby closes at 7pm. The website for the store says 11pm for lobby hours. If I can't sit down to eat my food I'll just go to Taco Bell down the street from now on. Their lobby is open until 1am.
• KA

  Kate Ambler

  Jan 18, 2026
  1.0
  If you want your night ruined a sure way to make sure that happens is a stop at McDonald’s in Spring Arbor, Michigan. They will come through every time and ruin your night. This picture attached is the Diet Coke that McDonald’s in Spring Arbor Michigan tried to give me tonight through the drive-through. When I kindly asked the guy if it was Diet Coke, he said “yes that’s how it comes out” I asked for a refund and he said let me get the manager. The manager came over and asked me if I wanted something else to drink. I stated that I only drink diet pop and was there anything else that was diet. The manager offered Coke zero. They refused to give a refund. The whole reason I wanted to pop was for caffeine. If you need food or a quick drink you are far better off skipping this place and going straight to One of the gas stations here in Spring Arbor.