Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported consistent issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior from management.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty floors and overflowing trash cans.
Food Quality
The quality of food was often criticized, with complaints about cold, overcooked, or improperly assembled items.
Long Wait Times
Multiple reviews mentioned excessively long wait times for both drive-thru and in-store orders, often exceeding 20 minutes.
DC
dana clemons
1 day ago
1.0
This is the worst McDonald’s just went there all my food was cold my bun was burnt everything was timed out
JD
Jeryd Damron
1 day ago
1.0
Terrible food. Tasted like it was from 2 days prior. Will definitely not be going back to this one
AK
Aaron Kostyu
Dec 14, 2025
1.0
Employee was refusing to give us food that we paid for
JR
Jacqueline Russell
Dec 11, 2025
1.0
I’ve ordered from this particular down with several times and the orders are 95% always is wrong or the food is cold. Tonight I ordered two double hamburgers, a medium fry, a medium Coke, zero and a large chocolate Shake . I went into Complaint and I was told that I was being rude. Manager was extremely hostile wouldn’t make the order right she wouldn’t even give me the money back that she owed me from giving me single hamburgers instead of double hamburgers. So I actually was charged five dollars for something I didn’t receive. We lived out here for a year and I would say probably eat at this McDonald’s a couple times a week and after all, I think that if you can’t make an order by, you We have no business being a manager and screaming at people
KC
Kaylie Campbell
Dec 6, 2025
1.0
Today I went to this McDonald’s and ordered the Grinch meal, because it seemed fun and I had just gotten off work, so I was starving. When I received said grinch meal, I thought it was a little strange that the fries didn’t have the pickle seasoning that it was supposed to come with. I figured, maybe they forgot because they don’t make it everyday. Whatever, I still have my Big Mac. I go to eat my Big Mac when I got home, and when I open the box, I see only 3 buns and no patties anywhere in sight! It seemed by the lack of effort to put the patties that make the sandwich a BURGER on the sandwich says that this place doesn’t care about its customers.
I don’t see why these employees think it’s funny, but I wouldn’t go here unless you want to pay around 10 dollars for a burger meal and only get bread with sauce, and mediocre fries.
What are the regular dining hours at McDonald's in Spring Arbor, MI?
McDonald's in Spring Arbor, MI is open for dining from 6:00 AM to 11:00 PM daily.
When is the drive-thru open at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order McDonald's delivery online for this location?
Yes, delivery is available daily starting at 5:00 AM, with hours varying slightly, and you can order online via McDonald's delivery website or app.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this McDonald's location.
What payment methods are accepted at McDonald's in Spring Arbor?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering at McDonald's?
Yes, you can order through the McDonald's App available on Apple's App Store and Google Play.
What amenities and services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is McDonald's located in Spring Arbor, MI?
The McDonald's is located at 121 E Main St, Spring Arbor, MI 49283.
What nearby places can customers visit before or after eating at McDonald's?
Customers can visit Harmony Park, Jackson District Library, or the Ganton Art Gallery at Spring Arbor University, all nearby attractions offering leisure and cultural experiences.
How can nearby community facilities help McDonald's customers?
Facilities like Spring Arbor Fire Station, Spring Arbor Police Department, and Spring Arbor Senior Center provide community safety and services, giving customers a sense of security while visiting McDonald's.
Are there educational institutions near McDonald's in Spring Arbor?
Yes, Warner Elementary School, Spring Arbor University, and SAU Gainey School of Business are nearby, convenient for families and students visiting McDonald's.