McDonald's

2.8
969 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
121 E Main St, Spring Arbor, MI
49283, United States

Hours

Reviews

2.8
969 reviews
5 stars
200
4 stars
171
3 stars
165
2 stars
102
1 star
331

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, missing items, and poorly prepared food.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior from management.

Cleanliness

Customers frequently noted unsanitary conditions in the restaurant, including dirty floors and overflowing trash cans.

Food Quality

The quality of food was often criticized, with complaints about cold, overcooked, or improperly assembled items.

Long Wait Times

Multiple reviews mentioned excessively long wait times for both drive-thru and in-store orders, often exceeding 20 minutes.
  • DC
    dana clemons
    1 day ago
    1.0
    This is the worst McDonald’s just went there all my food was cold my bun was burnt everything was timed out
  • JD
    Jeryd Damron
    1 day ago
    1.0
    Terrible food. Tasted like it was from 2 days prior. Will definitely not be going back to this one
  • AK
    Aaron Kostyu
    Dec 14, 2025
    1.0
    Employee was refusing to give us food that we paid for
  • JR
    Jacqueline Russell
    Dec 11, 2025
    1.0
    I’ve ordered from this particular down with several times and the orders are 95% always is wrong or the food is cold. Tonight I ordered two double hamburgers, a medium fry, a medium Coke, zero and a large chocolate Shake . I went into Complaint and I was told that I was being rude. Manager was extremely hostile wouldn’t make the order right she wouldn’t even give me the money back that she owed me from giving me single hamburgers instead of double hamburgers. So I actually was charged five dollars for something I didn’t receive. We lived out here for a year and I would say probably eat at this McDonald’s a couple times a week and after all, I think that if you can’t make an order by, you We have no business being a manager and screaming at people
  • KC
    Kaylie Campbell
    Dec 6, 2025
    1.0
    Today I went to this McDonald’s and ordered the Grinch meal, because it seemed fun and I had just gotten off work, so I was starving. When I received said grinch meal, I thought it was a little strange that the fries didn’t have the pickle seasoning that it was supposed to come with. I figured, maybe they forgot because they don’t make it everyday. Whatever, I still have my Big Mac. I go to eat my Big Mac when I got home, and when I open the box, I see only 3 buns and no patties anywhere in sight! It seemed by the lack of effort to put the patties that make the sandwich a BURGER on the sandwich says that this place doesn’t care about its customers. I don’t see why these employees think it’s funny, but I wouldn’t go here unless you want to pay around 10 dollars for a burger meal and only get bread with sauce, and mediocre fries.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Spring Arbor, MI?

McDonald's in Spring Arbor, MI is open for dining from 6:00 AM to 11:00 PM daily.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.