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Subway

3.6
(355 reviews)

Business Details

313 State St., Sparta, MI
49345, United States
(616) 887-1116
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sparta Subway® Restaurant at 313 State St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
313 State St., Sparta, MI
49345, United States

Hours

Reviews

3.6
355 reviews
5 stars
137
4 stars
82
3 stars
51
2 stars
22
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising friendly staff while others report rude and unprofessional behavior from employees.

Food Quality

Several customers noted issues with incorrect orders, missing toppings, and poor food preparation, leading to dissatisfaction.

Cleanliness

While some reviews mention a clean facility, others highlight unsanitary conditions and food safety concerns.

Pricing

Many customers expressed frustration over high prices relative to the quality and quantity of food received.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
  • RS
    Ricky Smith
    3 days ago
    5.0
    The little cute one I think she's the boss has amazing customer service she was nice and funny I'll be back to see here
  • BT
    Ben T
    Feb 17, 2026
    1.0
    Worst subway and the employees have the worst attitudes and cant even apologize for making a mistake and then yells at us for me saying they have been rude since we walked in because we didn't have an online order. They will get someone sick since they reuse subs for a different order if they have to remake one. The young girl with glasses is extremely rude and the old lady working started yelling at me when I told them I dont appreciate the attitudes and throwing food containers around since the minutewe walked in when we didnt say anything but waited to be served on. The young girl with glasses put sweet onion sauce on our sub by mistake and then sat there for a minute debating what to do, then started to use her hand to remove the sauce, which how do you remove sauce when its on the bread and all other toppings. I told her that she needs to remake the sub and all hell broke out. What if we were allergic to that sauce and you were still going to try and not waste food. Thats a health code violation. I would never order from the app because im sure they do that to subs not made in front of you. Just wait till someone ends up in the hospital because you are not listening and asking questions to make sure its the correct toppings. Kicker is, they didn't throw out the sub, they put it on the back counter and im assuming they were going to reuse it, which is another health code violation. They also had no name tags on so I couldn't get any of the rude employees names, im assuming they do that on purpose Plus to sum it all up, both employees never apologized, they blamed us for the mistake they made. Unprofessional and rude!! Both the old lady and the young girl with glasses need to learn customer service and how to treat a paying customer. I guess customer are never right at this location. Do better and learn how to apologize when you make a mistake and dont get mad at the customer. Train your employees better!
  • SH
    Sea Hawk
    Jan 21, 2026
    2.0
    This place no longer sells flat bread.
  • RR
    Rod R.
    Jan 2, 2026
    1.0
    Ordered sub online for this location, clearly stated on my app that order went through with a confirmation number, also showed was debited from my bank account, arrived at this location, "woman" behind counter said they didnt have any online orders, i stated so now i paid for a sub that i will not receive, she immediately became rude and cocky instead of trying to resolve the issue, i tried to walk out door and just cut my losses and move on, she was rudely carrying on as i was walking out, extremely rude and belligerent. Purposefully shut off the online orders because she didnt want to be working on New Years Eve? Deleted my online order? Dunno, but maybe the Franchise Owner with the Lacking Hiring Skills should find out. Still shows on my app that order went through at this franchise, with confirmation # and i am still out $15..Beware. Trashy vile worker who looked hungover, and "she" needs customer service training, Propably best i didnt receive my sub, wouldnt recommend this subway if they were giving out subs for free.
  • AV
    Alexis Visser
    Nov 4, 2025
    2.0
    Typically I always had good experiences with this location, but the past 2 times I ordered pick up they forgot the main toppings. The first time it was the lettuce that they forgot. Not sure how you do that. And this second time they forgot the pickle, mayo, or any of the sauces I added. The receipts are clear as day with all of the toppings listed, and it’s not like I ordered anything extra crazy either, just your typical turkey sub. But when I’m paying almost $15 for a foot long I’d expect my subs to at least have the main toppings I ordered on them.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 313 State St., Kent, Sparta, MI 49345.

What are the opening hours of the Subway at 313 State St.?

The Subway is open Monday to Friday from 8:00 AM to 9:30 PM, and Saturday to Sunday from 9:00 AM to 9:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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