Sonic Drive-In

3.9
1737 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Southgate, MI. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 16270 Fort Street for the ultimate SONIC experience!

Location

Sonic Drive-In
16270 Fort Street, Southgate, MI
48195, United States

Hours

Reviews

3.9
1,737 reviews
5 stars
859
4 stars
385
3 stars
217
2 stars
98
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality; while some enjoyed the burgers and shakes, others complained about incorrect items, poor preparation, and unsanitary conditions.

Customer Experience

Many customers expressed frustration with the overall experience, citing long wait times, order inaccuracies, and unhelpful staff.

Positive Highlights

Despite the negatives, some customers praised specific menu items like shakes and burgers, and noted friendly staff during certain visits.
  • TB
    Tara Beth
    Dec 11, 2025
    2.0
    Took FOREVER to bring out food like 20+ minutes and then the milkshake was totally melted so it must have just sat there. Order was all wrong too. Wrong drink. We got tots instead of fries.
  • BM
    Bob Mahon
    Oct 27, 2025
    5.0
    Just got ice cream it was good 👍 😋
  • BH
    Barbra Hobbs
    Oct 25, 2025
    4.0
    Great shakes
  • KR
    kendra_kdog Robertson
    Oct 8, 2025
    2.0
    This is just pure laziness. Barely put in any of the pieces of cookie dough or pb and didn’t mix it up. Idk why I’ve gone back to this place.
  • MD
    Mark Dorsch
    Sep 27, 2025
    1.0
    Something is wrong with the ice cream machines. Like somebody said before me, it tastes like whipped cream.