Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,375 reviews
5 stars
489
4 stars
291
3 stars
246
2 stars
125
1 star
224
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or unprofessional behavior from staff, particularly from management, leading to negative experiences.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Food Quality
Customers expressed disappointment with the quality of food, often receiving cold or improperly prepared items.
Cleanliness
Some customers noted that the restaurant was clean, but others reported issues with the condition of the bathrooms.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were criticized for poor service and lack of urgency.
- SFSteven La Fleur1 day ago4.0It's McDonald's. They did get most of the order correct. They did miss the salt and ketchup that I asked for :(
- TTTamommyNov 15, 20251.0I will never go to Mcdonald’s again. never. They mess your order up EVERY. SINGLE. TIME. fries were cold, no salt, and shocker they forgot the sauce. they handed me my food and then took it back and gave it back to me 10 minutes later no wonder the fries were cold. thank you for ruining my experience.
- RSRICHARD SMITHNov 8, 20251.0Telling people how to drive through your parking lot through the drive-through speakers is unprofessional and shouldn't happen.
- LMLaura MitchellOct 16, 20251.0If I could I would give them negative stars I would. Is it hard to count 10 pieces of chicken nuggets??? I guess so. They decided to put 4 chicken nuggets in a four count container and 4 chicken nuggets in a 6 count container. So before you leave this establishment, please count your chicken nuggets.
- WLWilliam LoeberOct 13, 20255.0Quick in and out with good food
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Southgate, MI?
McDonald's in Southgate, MI is open daily from 6:00 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
When can I order delivery from McDonald's in Southgate?
Delivery service is available Monday, Wednesday through Sunday from 7:00 AM to 10:30 PM and on Tuesday from 7:00 AM to 9:30 PM.
Does this McDonald's offer curbside pickup and no-contact delivery options?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online or via mobile app for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any nearby medical facilities close to McDonald's in Southgate?
Yes, there are two Beaumont Urgent Care locations nearby where you can get urgent and medical services.
What automotive services or car dealers are near this McDonald's?
Several car dealers like Southgate Ford, Your Ford Guy, James Rahim at Southgate Ford, and Saturn of Southgate are located nearby, along with automotive services like Dent Wizard and Pro Shine Express Car Wash.
Are there grocery and banking options near the McDonald's location?
Yes, nearby you can find Super Kroger in Southgate, Kroger Marketplace, along with banks such as TCF Bank, Huntington Bank, and Michigan First Credit Union.
Does this McDonald's location provide free WiFi and mobile offers?
Yes, the McDonald's in Southgate offers free WiFi, mobile ordering, mobile offers, McDelivery, and a drive-thru service.