Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,389 reviews
5 stars
549
4 stars
307
3 stars
216
2 stars
110
1 star
207
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.
Staff Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for poor service and attitude.
Cleanliness
The cleanliness of the restaurant received mixed feedback, with some noting it was clean while others reported unsanitary conditions.
Mobile Ordering
Issues with mobile orders were common, including cancellations and incorrect items being received.
- KSKy'la Sims3 days ago1.0Never eaten at this store again.Especially after the recent food tampering. Anything that they could cook for me now I can make it at home. My food is hot, delicious and best of all contains no other bodily fluids or nasty contaminants from employees. Images are from my own breakfast cooked at home and a much cheaper/ safer option. Also, I did write my letter and sent it to McDonald's headquarters along with years worth of receipts I have as a former loyal customer. No more eating here for me. I encourage you to avoid this store as well.
- LBLindsey BNov 6, 20251.0Ordered 2 cheeseburgers and a quarter pounder. 2 cars in front of me and they parked us all. Sat here for 30 minutes watching people get food after me realizing that they took my order off their screen to save their order times and completely forgot about it. Finally flagged someone down and waited 7 more minutes for my food.
- JPJustin PorterNov 4, 20255.0Zootopia 2 Happy meal toys cool beanz
- HPHeyoka V PeaceOct 29, 20254.0Awesome 😎 👏🏿 Chicken 🍗 griddle breakfast 🍳 🥞 sandwich 🥪 ☀️
- STSteve TOct 19, 20251.0Order in the drive thru. Order was missing a whole meal. Went back to have it replaced. Took almost 20 mins to get the meal replaced and it was made worng. The male manager with black hair, on the heavy side had an attitude at me about the whole encounter.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Southgate, MI?
McDonald's in Southgate, MI is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
During what hours is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Saturday from 6:00 AM to 10:30 PM, and on Sunday from 7:00 AM to 10:30 PM.
What delivery and pickup services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I order McDonald's for delivery online?
You can order delivery through their online platform at https://mcdonalds.order.online/business/-5579 or via the McDonald's app.
Which payment methods are accepted at McDonald's in Southgate?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any rewards or loyalty programs?
Yes, MyMcDonald's Rewards lets you earn points for free food. More details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby places can I visit along with McDonald's in Southgate?
You can visit nearby places such as Popeyes Louisiana Kitchen for chicken, Baskin-Robbins for ice cream, and Dunkin’ for coffee and donuts, all within close proximity.
Are there any nearby automotive service centers near McDonald's?
Yes, Firestone Complete Auto Care and O'Reilly Auto Parts are nearby for automotive repair and parts, which can be convenient if you need vehicle services before or after your meal.
What local dining options are close to McDonald's besides fast food?
Nearby you can find Middle Eats, a Mediterranean restaurant, Southgate Grill offering American cuisine and breakfast, and Three Nicks Tap Room for bar and grill experiences.