Order Accuracy
Multiple customers reported issues with incorrect orders, missing ingredients, and overall dissatisfaction with how orders were handled.
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including instances of rudeness and poor handling of complaints.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in taste and freshness, particularly with specific ingredients like lettuce and bacon.
Delivery Speed
Many reviews highlighted slow delivery times, contradicting the brand's promise of 'freaky fast' service.
Cleanliness and Atmosphere
Some customers appreciated the cleanliness and friendly staff, while others found the atmosphere loud and unwelcoming.