Dunkin'

3.5
221 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southgate, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14791 Eureka Rd, Southgate, MI
48195, United States

Hours

Reviews

3.5
221 reviews
5 stars
109
4 stars
23
3 stars
16
2 stars
15
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor and unfriendly service, with specific complaints about rude staff and slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and mistakes, particularly with mobile orders.

Food Quality

Customers expressed dissatisfaction with the freshness and quality of food items, including stale bagels and poorly made drinks.

Cleanliness

Some reviews noted cleanliness issues, particularly in the bathrooms and with food handling practices.

Positive Experiences

Despite the negative feedback, there were several positive comments about friendly staff and good coffee, indicating some customers had satisfactory experiences.
  • KA
    Kristal Anderson
    Nov 17, 2025
    1.0
    Went at 9:45pm today and was rudely told at the drive thru “we’re closed bro”. So we drove to the brownstown location, then on our way home it was after 10 and they were still open. So it appears they flat out lied to us about being closed, despite the signage and lights in the front saying open, as well as google
  • LP
    lynette peterman
    Nov 15, 2025
    1.0
    While ordering the guy literally sighed like I was bothering him. I’m sorry if I’m bothering you you’re in the wrong job.
  • RR
    Rae
    Nov 15, 2025
    5.0
    Night shift employee was very nice
  • DW
    Dale Wilhoite
    Nov 5, 2025
    5.0
    This is by far our favorite location. We come here even though there is one closer to our home.
  • SS
    Sarah Shishani
    Nov 5, 2025
    5.0
    I don't know why there are so many bad reviews, but I got the cookie butter latte iced version, seems like a seasonal item but it was delicious! Love that Dunkin isn't as sweet as other coffee shops. Also to the person that complained about too much cheese on the bagel: that's the best part, lol! One thing I'd like to mention is sometimes there might be a language barrier and so I try to talk louder and more clear/slow when saying my order.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Southgate, MI?

Dunkin' in Southgate, MI is open daily. On Monday, it opens from 5:00 AM to midnight. From Tuesday to Saturday, it operates 24 hours. On Sunday, it is open from midnight to 10:00 PM.

Does Dunkin' in Southgate offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services in Southgate, MI.