Dunkin'

3.5
224 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southgate, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14791 Eureka Rd, Southgate, MI
48195, United States

Hours

Reviews

3.5
224 reviews
5 stars
112
4 stars
23
3 stars
16
2 stars
15
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor communication and a lack of friendliness.

Service Speed

Numerous reviews highlighted slow service, particularly during busy times, leading to long wait times for orders.

Food Quality

While some customers enjoyed the food and drinks, there were frequent complaints about incorrect orders, stale items, and overall food quality.

Cleanliness

The establishment was noted for being clean, but some reviews mentioned unsanitary practices by staff.

Positive Experiences

Despite the negative feedback, several customers praised specific employees and expressed satisfaction with their orders.
  • JW
    Jamilynne Walters
    Dec 23, 2025
    5.0
    The christmas donuts are super cute!!
  • KA
    Kristal Anderson
    Nov 17, 2025
    1.0
    Went at 9:45pm today and was rudely told at the drive thru “we’re closed bro”. So we drove to the brownstown location, then on our way home it was after 10 and they were still open. So it appears they flat out lied to us about being closed, despite the signage and lights in the front saying open, as well as google
  • LP
    lynette peterman
    Nov 15, 2025
    1.0
    While ordering the guy literally sighed like I was bothering him. I’m sorry if I’m bothering you you’re in the wrong job.
  • RR
    Rae
    Nov 15, 2025
    5.0
    Night shift employee was very nice
  • SS
    Sarah Shishani
    Nov 5, 2025
    5.0
    I don't know why there are so many bad reviews, but I got the cookie butter latte iced version, seems like a seasonal item but it was delicious! Love that Dunkin isn't as sweet as other coffee shops. Also to the person that complained about too much cheese on the bagel: that's the best part, lol! One thing I'd like to mention is sometimes there might be a language barrier and so I try to talk louder and more clear/slow when saying my order.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Southgate, MI?

Dunkin' in Southgate, MI is open daily. On Monday, it opens from 5:00 AM to midnight. From Tuesday to Saturday, it operates 24 hours. On Sunday, it is open from midnight to 10:00 PM.

Does Dunkin' in Southgate offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services in Southgate, MI.