Buffalo Wild Wings

4.0
2181 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
13655 Eureka Drive, Southgate, MI
48195, United States

Hours

Reviews

4.0
2,181 reviews
5 stars
1,087
4 stars
523
3 stars
260
2 stars
119
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, inattentive staff, and rude behavior from cashiers.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about overcooked wings, missing items, and unsatisfactory portion sizes.

Positive Staff Experiences

Some customers praised specific staff members for their exceptional service, noting friendly and attentive interactions.

Takeout Problems

A significant number of customers experienced issues with takeout orders, including missing items and incorrect orders.

Atmosphere Concerns

Several reviews mentioned unpleasant odors and noise levels that detracted from the dining experience.
  • BS
    Brandon Short
    Nov 15, 2025
    3.0
    went in and ordered 20 boneless wings and when I got them they were all these small mostly gristle sized pieces that couldn't be rightfully called wings in any sense, like they took the crumbs of a bag and served it
  • MD
    mika Drew
    Nov 1, 2025
    5.0
    Love the ppl very easy to talk too
  • HD
    Harold Dallas
    Oct 22, 2025
    1.0
    The food was good but the cashier Victoria was very disrespectful and rude. Very unprofessional, on her phone the entire time I’m trying to place my order. Hardly listening to me and ended up messing up my order because she was too busy texting.
  • EK
    Emma Kotchounian
    Oct 19, 2025
    1.0
    Don’t order takeout unless you want over half of your food to be missing or wrong. Absolutely insane to me that you can mess up so badly for how expensive the food is, will absolutely never be back to this location.
  • JE
    Jason Edwards
    Oct 16, 2025
    1.0
    After being a regular there for years, I went in for music bingo. Something that I do every week. I have won several times. This time they denied that gift certificate because I was using it for beer. They have never done that before. Management does not care about the loyal customers. All of this over a 25 dollar gift card that I won and their event. I hope that losing a loyal customer was worth 25 dollars. I typically spend around 5 to 6 hundred a month in there. They are happy to lose that over a 25 dollar purchase by a very loyal customer.

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Southgate specialize in?

Buffalo Wild Wings in Southgate specializes in award-winning Buffalo, New York-style chicken wings with 26 different sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings in Southgate, Michigan?

Buffalo Wild Wings is open Monday through Wednesday and Sunday from 11:00 AM to 11:00 PM, and Thursday through Saturday from 11:00 AM to midnight.