Arby's

4.1
1039 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
13063 Eureka Rd, Southgate, MI
48195, United States

Hours

Reviews

4.1
1,039 reviews
5 stars
539
4 stars
279
3 stars
110
2 stars
46
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive service, with specific mentions of staff members who made a positive impact.

Food Consistency

While many reviews highlighted good food quality, there were also complaints about inconsistency, with some items being poorly prepared or not meeting expectations.

Cleanliness and Atmosphere

The remodeled location received positive feedback for its cleanliness and improved dining atmosphere.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect orders, though some experiences were positive.

Value for Money

Customers expressed mixed feelings about pricing, with some noting good value while others felt prices were too high for the quality received.
  • LF
    Lynda Felix
    Dec 30, 2025
    1.0
    Went here today after the Movies at MJR the shift manager Charles took our order Our food order came to $33.01.I asked my friend that was with me if she had a penny and she didn't neither did I.Charles the manager took my 40.00 and gave me 6.99 back! I looked at him and said really? for a penny I have to get all that change back? He never responded.Never ever have I ever gotten 99cents back because I didn't have a penny! Usually they just let you slide on a penny I should of cancelled the food order because of the way I was treated!! But I really wanted Arby's. So for one penny you lost 3 customers that will never return!! I will also do the feedback survey on the bottom of my receipt.
  • JA
    Johnny Adkins
    Nov 14, 2025
    4.0
    Fast and good
  • SF
    Steven La Fleur
    Nov 7, 2025
    5.0
    It's Arby's. They are friendly. And they got our special order Correct.
  • JB
    John Bowles
    Oct 30, 2025
    4.0
    Great service.
  • GW
    George Walker
    Oct 1, 2025
    3.0
    It's a loaded Italian.......not loaded at all