Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,211 reviews
5 stars
410
4 stars
237
3 stars
225
2 stars
101
1 star
238
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff attitude, with some praising friendly service while others report rudeness and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and food not prepared as requested.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Reports of unclean dining areas and unsanitary food handling practices.
Wait Times
Long wait times reported, especially in drive-thru, with some customers expressing frustration over delays.
- ZZZachNov 9, 20251.0Person on the drive through speaker was screaming into her microphone, kept yelling if "thats it?", and did not include all the items that were ordered
- OCOdis CampbellNov 5, 20255.0The staff here were genuinely kind and thoughtful. I ordered a burger without the bun since I am cutting down on carbs and asked for utensils. To my surprise, they arranged everything so neatly between the lettuce and meat instead of tossing it into a box like most places do. Such a small detail, yet it showed real care. I ended up not even needing the utensils. Really appreciated the effort and will definitely return!
- AFAngela FlinstoneOct 14, 20255.0Sherree is always so friendly and courteous. She ensures my complicated order is correct each and everytime. I really appreciate her and hope she gets the recognition she deserves. She is the reason I keep going to this location.
- TGTaylor GrayOct 12, 20251.0Inside is closed at 6pm. Management was VERY rude to an elder man. He walked up to the drive thru, wanting to know why inside was closed, cause he wanted to place an order. Manager rudely said inside is closed but wouldn’t say why. If he’s walking, n the inside is closed. He’s supposed to order HOW again. It’s not what u say, but how u say it.
- ABAaron ButlerOct 2, 20251.0Absolutely horrible experience. $21 order took 15 minutes. Watched 6 orders get food before me who ordered after me…I had to go in myself and ask about my food. Then I get told it’s because they drop the tenders fresh and that takes 6 minutes. I tell them I’ve been waiting in my car for 15 minutes and had to check on my food myself…everyone simply walked away from me. Horrible….they have people pull ahead of and back behind the pole to try to keep their times down. How about we just take of people in order instead of trying to beat the system because then people get skipped. And the lack of care about people’s experience is discouraging.
Frequently Asked Questions About Wendy's
Is W 8 Mile Rd 33 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Southfield, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Southfield, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (248) 354-6166.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W 8 Mile Rd 33 Wendy’s serve breakfast?
Yes, this Wendy’s location in Southfield, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 20066 W. 8 Mile Road, Southfield, MI?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast options?
Yes, this Wendy's serves breakfast which includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Southfield, MI?
Yes, delivery is available through the Wendy's app or website at order.wendys.com where you can enter your address to check delivery availability.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 20066 W. 8 Mile Road directly?
You can call Wendy's directly at (248) 354-6166 for questions or feedback.
Are there any nearby gas stations if I need fuel before or after visiting Wendy's?
Yes, Amoco and Marathon Gas stations are nearby and convenient for refueling when you visit Wendy's.
What other fast food options are located near Wendy's at 20066 W. 8 Mile Road?
Nearby fast food options include Subway and Krispy Krunchy Chicken, offering variety if you're looking to try different meals in the area.
Are there any nearby ATMs for convenient access to cash when visiting Wendy's?
Yes, Metrofino Bitcoin ATM and Bank of America ATM are close by to Wendy's for your cash needs.
Does this Wendy's location provide dine-in and drive-thru services?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services for your convenience.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information can be found on the Wendy’s menu website, mobile app, and in-restaurant on a nutrition poster; staff can assist you as well.