Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,212 reviews
5 stars
408
4 stars
238
3 stars
226
2 stars
101
1 star
239
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others describe rudeness and unprofessionalism.
Food Quality
Many customers expressed dissatisfaction with food quality, including cold items, incorrect orders, and poor preparation.
Wait Times
Long wait times were frequently mentioned, with several customers noting delays in receiving their orders.
Cleanliness
There are complaints about the cleanliness of the dining area and food handling practices.
Operational Issues
Customers reported issues with the restaurant being closed early, locked doors, and unavailability of menu items.
- BBBlessedJan 3, 20264.0Good food and staff
- CCCassieNov 29, 20251.0This Wendy’s made me avoid Wendy’s for a long time. I was reminded today why that was. Not only are the wait times very very long, the quality of the food is awful, and the employees will argue that you didn’t order something even when you have a receipt to show that you did. Are they trying to keep the food for themselves? If you really like Wendy’s, avoid this one.
- ZZZachNov 9, 20251.0Person on the drive through speaker was screaming into her microphone, kept yelling if "thats it?", and did not include all the items that were ordered
- OCOdis CampbellNov 5, 20255.0The staff here were genuinely kind and thoughtful. I ordered a burger without the bun since I am cutting down on carbs and asked for utensils. To my surprise, they arranged everything so neatly between the lettuce and meat instead of tossing it into a box like most places do. Such a small detail, yet it showed real care. I ended up not even needing the utensils. Really appreciated the effort and will definitely return!
- AFAngela FlinstoneOct 14, 20255.0Sherree is always so friendly and courteous. She ensures my complicated order is correct each and everytime. I really appreciate her and hope she gets the recognition she deserves. She is the reason I keep going to this location.
Frequently Asked Questions About Wendy's
Is W 8 Mile Rd 33 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 20066 W. 8 Mile Road, Southfield, MI?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast options?
Yes, this Wendy's serves breakfast which includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Southfield, MI?
Yes, delivery is available through the Wendy's app or website at order.wendys.com where you can enter your address to check delivery availability.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 20066 W. 8 Mile Road directly?
You can call Wendy's directly at (248) 354-6166 for questions or feedback.
Are there any nearby gas stations if I need fuel before or after visiting Wendy's?
Yes, Amoco and Marathon Gas stations are nearby and convenient for refueling when you visit Wendy's.
What other fast food options are located near Wendy's at 20066 W. 8 Mile Road?
Nearby fast food options include Subway and Krispy Krunchy Chicken, offering variety if you're looking to try different meals in the area.
Are there any nearby ATMs for convenient access to cash when visiting Wendy's?
Yes, Metrofino Bitcoin ATM and Bank of America ATM are close by to Wendy's for your cash needs.
Does this Wendy's location provide dine-in and drive-thru services?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services for your convenience.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information can be found on the Wendy’s menu website, mobile app, and in-restaurant on a nutrition poster; staff can assist you as well.