Brand Certified
Wendy's
3.5(1322 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
22111 Greenfield Road, Southfield, MI
48075, United States
Certified by Wendy's • Mar 01, 2026
(248) 557-1315
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mi/southfield/22111-greenfield-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
1,322 reviews
5 stars
448
4 stars
323
3 stars
241
2 stars
109
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unresponsive to customer requests.
Food Quality
Mixed feedback on food quality; while some customers enjoyed fresh and hot meals, others reported cold, poorly assembled, or stale food.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times, leading to frustration.
Management Issues
Several reviews pointed out problems with management, including rudeness and lack of effective training for staff.
Overall Experience
Overall, the location received a mix of positive and negative experiences, with many customers expressing dissatisfaction and a reluctance to return.
- DHDerrick Hanley5 days ago2.0I'm not sure what's going on with this location. Their meat is dry and their P.O.S. is as slow as molasses. Often, they are longer than you would expect to engage a customer, and when they do, they struggle to keep up with the order you tell them. Multiple times I did not get what I asked for.
- SMSabrina McCaskill6 days ago1.0I ordered a fish sandwich not knowing it has cheese . I went to get another fish and the manager gave me a single with no cheese. Her attitude was bad and when My husband went back to get my fish sandwich she said that she wasn’t going to waste her food and give me another fish . She was rude a belligerent. She has no customer service . She was rolling her eyes when we asked for out money back . She said no at first and then she had them to make me the fish sandwich.
- ASAngel SmithFeb 21, 20262.0Just left there, take the young man in drive thru a while to greet, I work im the business I know it not supposed to take over 5 mins to greet the next car, no sweet sour sauce like I ask for, and the make of this burger, u can tell they jus throw it together
- TATheresa ArringtonFeb 15, 20265.0My food is always hot and the workers are never rude
- KCKenya CaldwellJan 31, 20261.0Lady was extremely rude - quality at this location is in trash at this point
Frequently Asked Questions About Wendy's
Is Greenfield Rd #2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Greenfield Road?
The drive-thru at Wendy's on Greenfield Road is open daily from 6:30 AM to midnight.
Is this Wendy's location currently open?
Yes, the Wendy's at 22111 Greenfield Road, Southfield, MI is open and serving customers.
Does this Wendy's offer breakfast options?
Yes, this Wendy's serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or through an app for Wendy's on Greenfield Road?
You can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store for convenient ordering and delivery where available.
What payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact Wendy's on Greenfield Road for questions or feedback?
You can call Wendy's directly at (248) 557-1315, reach out via their Customer Care Live Chat on the website, or call 888-624-8140. Feedback can also be provided through their customer satisfaction survey online.
Are there any nearby shopping places where I can visit before or after eating at Wendy's?
Yes, nearby places include Unique Clothing-N-More Hub for clothing and discount shopping, and several shoe stores like Manic Shoes, SHOE DEPT., Shiekh Shoes, and City Slicker Shoes for footwear shopping.
What nearby health and medical facilities are close to Wendy's on Greenfield Road?
Facilities such as CSL Plasma donation center, Joslin Diabetes Center, Universal Pediatrics, and Providence Occupational Health are located near Wendy's for any medical needs.
Is there a bakery near Wendy's if I want to grab a dessert?
Yes, Auntie Anne's bakery is nearby where you can enjoy fresh baked treats after your meal at Wendy's.
Does this Wendy's location have options for dine-in, takeout, delivery, and drive-thru?
Yes, this Wendy's offers dine-in, takeout, delivery where available, and a drive-thru for your convenience.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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