Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,320 reviews
5 stars
449
4 stars
324
3 stars
241
2 stars
108
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh items, others received cold, burnt, or poorly assembled meals.
Cleanliness
Several reviews mentioned unsanitary conditions and unprofessional behavior from staff, including inappropriate actions in front of customers.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and for food preparation, often with little communication from staff.
- TMTanya McDaniel6 days ago3.0Drive -Thru was busy. The young lady took the order I had to repeat it a couple of times. We got to the window she gave the total without looking at me just held out her hand. I said hello how is your day going, no response. Paid and got the order. No sauce, no ketchup, 3 napkins, everything was lukewarm. After getting what we needed we left. I may or may not go back. They are usually good about making sure everything is in the bag. The price was reasonable to feed three people. Overall I think the young lady was having a bad day. We ordered the bacon double stack biggy bag with honey mustard and a lemonade no ice, they put ice in it anyway and had to remove it, I also ordered a large chili, and a chicken nugget kids meal. From looking in from my car I saw no one who looked like they wanted to be there.
- KCKay CarmonaOct 26, 20251.0They refused to let me in the lobby even though it said the dining room area is open at 9am.
- KNKeva NolenOct 1, 20251.0The general manager took my order at the drive through window and was very rude and her service was disgusting. She didn’t have my complete order and when I told her that it wasn’t my full order she had written down she tried to say that it was my order and got mad because I continuously said that it wasn’t. When I got my order I was missing a medium fry and none of the sauces I asked for were in the bag. I will never order from this wendy’s again, just unnecessarily rude and impatient.
- SMSabrina MahopSep 4, 20251.0Everything was nasty and dry nothing made right will not go again for breakfast just a waste of my money highly disappointed cause I was the only one in line so their was no need to rush my food and if you dont have something that suppose to go on sandwich make it known
- LCLuxury ChaosAug 26, 20251.0I came to this Wendy’s specifically to try the new Charged Lemonade and placed a mobile order ahead of time. After waiting in line and pulling all the way up to the window, I was only then told they don’t even have the drink available. On top of that, I had to drive all the way out to the suburbs to get the drink elsewhere and pay again, since I wasn’t sure if my original order ever canceled. Very frustrating and a waste of time. The mobile ordering system needs to be updated so customers aren’t misled.
Frequently Asked Questions About Wendy's
Is Greenfield Rd #2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Southfield, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Southfield, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (248) 557-1315.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Greenfield Rd #2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Southfield, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Greenfield Road?
The drive-thru at Wendy's on Greenfield Road is open daily from 6:30 AM to midnight.
Is this Wendy's location currently open?
Yes, the Wendy's at 22111 Greenfield Road, Southfield, MI is open and serving customers.
Does this Wendy's offer breakfast options?
Yes, this Wendy's serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or through an app for Wendy's on Greenfield Road?
You can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store for convenient ordering and delivery where available.
What payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact Wendy's on Greenfield Road for questions or feedback?
You can call Wendy's directly at (248) 557-1315, reach out via their Customer Care Live Chat on the website, or call 888-624-8140. Feedback can also be provided through their customer satisfaction survey online.
Are there any nearby shopping places where I can visit before or after eating at Wendy's?
Yes, nearby places include Unique Clothing-N-More Hub for clothing and discount shopping, and several shoe stores like Manic Shoes, SHOE DEPT., Shiekh Shoes, and City Slicker Shoes for footwear shopping.
What nearby health and medical facilities are close to Wendy's on Greenfield Road?
Facilities such as CSL Plasma donation center, Joslin Diabetes Center, Universal Pediatrics, and Providence Occupational Health are located near Wendy's for any medical needs.
Is there a bakery near Wendy's if I want to grab a dessert?
Yes, Auntie Anne's bakery is nearby where you can enjoy fresh baked treats after your meal at Wendy's.
Does this Wendy's location have options for dine-in, takeout, delivery, and drive-thru?
Yes, this Wendy's offers dine-in, takeout, delivery where available, and a drive-thru for your convenience.