Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,107 reviews
5 stars
301
4 stars
232
3 stars
207
2 stars
143
1 star
224
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and long wait times.
Food Quality
Several reviews mentioned issues with food quality, including cold, old, or improperly prepared items.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.
Dining Experience
The dining area is frequently closed, leading to frustration among customers who prefer to eat inside.
Staffing Issues
Reviews indicated that the location is often understaffed, contributing to slow service and poor customer experiences.
- JJJulia JacksonNov 7, 20255.0Coretta along with the Amazing staff are ALWAYS friendly, accommodating and get me in and out. LOVE the service 💕
- GGGabi GoffNov 7, 20255.0Always has great food and friendly customer service!
- SVSaul ValladaresNov 1, 20253.0Muy mal servicio de parte de él muchacho que me atendió en el auto servicio deberían tener más personas con ganas de atender de buena forma al cliente para que más bengan al negocio
- LFLanea FosterSep 23, 20253.0My burger be on point but my fries be dead.. I know wht fries that been in the warmer for over an hour taste like... Give your customers fresh food please and thank you
- AManthony morsonAug 27, 20254.0They had to make my sandwich twice wrong both times
Frequently Asked Questions About Wendy's
Is 24999 Northwestern Hwy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Southfield, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Southfield, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (248) 304-1937.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 24999 Northwestern Hwy Wendy’s serve breakfast?
Yes, this Wendy’s location in Southfield, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 24999 Northwestern Hwy, Southfield, MI?
Drive-thru at this Wendy's location is open Monday to Wednesday and Sunday from 6:30 AM to midnight, and Thursday to Saturday from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 24999 Northwestern Hwy serves breakfast options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is delivery available from this Wendy's?
Delivery is available where offered. You can check if delivery is available near you using the Wendy's app or at order.wendys.com by entering your delivery address.
Can customers order Wendy's food online or via an app?
Yes, customers can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
How can customers provide feedback or contact this Wendy's location?
Customers can provide feedback via the Wendy's Contact page, call 888-624-8140, fill out the Customer Satisfaction Survey online, or call this location directly at (248) 304-1937.
What are the dining options available at Wendy's on Northwestern Hwy?
This Wendy's offers dine-in, drive-thru, takeout, and delivery options.
What are some nearby places of interest around Wendy's at 24999 Northwestern Hwy, Southfield?
Nearby places include Comfort Suites hotel, Hertz Rent A Car for travel needs, Kenby's Koney Island restaurant, and Excel Medical Group for healthcare services. Customers might visit these places before or after dining at Wendy's.
How can visiting nearby Comfort Suites benefit Wendy's customers?
Customers staying at Comfort Suites can conveniently dine at Wendy's nearby for quick meals without traveling far, making it a convenient dining option during their stay.
What options do customers have for transportation when visiting Wendy's near Hertz Rent A Car?
Customers renting vehicles at nearby Hertz Rent A Car can easily access Wendy's drive-thru or dine-in services, making it convenient to grab meals during their travels.