Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting long wait times and poor customer service.
Food Freshness
Numerous reviews mentioned that the food was often cold, stale, or not prepared fresh, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and condiment areas, contributing to a negative dining experience.
Order Accuracy
Many reviews indicated issues with incorrect orders, missing items, and overall poor handling of customer requests.