Wendy's

2.8
50 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
29069 Greenfield Road, Southfield, MI
48076, United States

Hours

Reviews

2.8
50 reviews
5 stars
13
4 stars
9
3 stars
4
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and dismissive service from staff, with many experiences highlighting a lack of basic customer care.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and food not being prepared as requested.

Speed of Service

Many customers experienced extremely slow service, particularly in the drive-thru, with long wait times reported consistently.

Food Freshness

Several reviews indicated that food was often served cold or stale, with complaints about the quality of items like fries and chicken.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty condiment areas and bathrooms.
  • S3
    StarWhisper 3293
    Nov 8, 2025
    3.0
    Staff just screws around. It took 30 minutes for a M fry and 4 piece nugget
  • BH
    Bruce Hashbarger
    Oct 4, 2025
    1.0
    10/3/2025: This must be the worse Wendy's in the metro area. First time anywhere my order was missing an item, then it was made wrong during the SAME VISIT. At lease they were nice and said sorry and thank you this time. There's always some issue here - you either spend most of your lunch hour waiting in the drive thru, or something is wrong or missing or "sorry, we don't have that".
  • MU
    Miranda Urban
    Oct 3, 2025
    5.0
    We went there for a late night meal, and Angel & James were amazing! Very helpful and patient with our order.
  • DG
    Daniel Ghougassian
    Sep 26, 2025
    1.0
    No wonder drive thru guy sounded so depressed having to work with those miserable woman who at counter. Terrible service
  • SC
    Stephen Christanto
    Sep 19, 2025
    1.0
    The condiment section (ketchup, ice, etc.) is always empty/run out and dirty. The workers are rude and seem bothered if we ask for ketchup or ice since the condiment section is always empty. The bathroom is extremely filthy.

Frequently Asked Questions About Wendy's

Is 29069 Greenfield Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.