Tropical Smoothie Cafe

3.8
856 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
26563 Evergreen, Southfield, MI
48076, United States

Hours

Reviews

3.8
856 reviews
5 stars
435
4 stars
153
3 stars
75
2 stars
42
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including unfriendliness and lack of communication from staff.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and inconsistencies in food preparation.

Smoothie Quality

Several customers noted that smoothies were often poorly made, lacking flavor or proper ingredients.

Service Speed

Customers frequently mentioned long wait times for orders, both in-store and drive-thru.

Staff Attitude

There were complaints about staff appearing disinterested or rude, impacting the overall customer experience.
  • AB
    Abby Brit
    3 days ago
    1.0
    i had an absolutely AWFUL time here. they took forever to complete my order and they still messed up my order. i tried to ask to speak to a manager when the employee simply stared at me and stated “she’s not in.” i then asked what their managers name was they told me her name was “chyanne.” i called several times to speak to her but was told she was either too busy or not working that day. this is completely UNACCEPTABLE. do not go here ever.
  • SJ
    Steven Johnson
    Jan 5, 2026
    1.0
    I wish I could give 0 stars …if you don’t want to be at work don’t come in a take your nasty unfriendly attitude out on customers
  • ZB
    Zsazsa Banks
    Dec 18, 2025
    5.0
    Great staff
  • ES
    Emily Stack
    Nov 4, 2025
    1.0
    Not only was my smoothie made wrong but also took 20 minutes to correct. This is not the first incident either, last time I came in person everyone had an attitude.
  • TT
    Tonia T
    Nov 4, 2025
    5.0
    I Love Everything about this Tropical Smoothie. I get Greeted when I walk in Sarah And Patrick Always Friendly is the reason I keep coming back to this one. 2 THUMBS up!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the main hours of operation for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open Monday through Saturday from 7:00 AM to 9:00 PM, with slight variations on Wednesday until 9:09 PM; on Sunday, it operates from 8:00 AM to 9:00 PM.