Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
854 reviews
5 stars
435
4 stars
153
3 stars
75
2 stars
42
1 star
149
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unfriendliness and lack of communication from staff.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders and inconsistent quality of food and smoothies.
Speed of Service
Customers frequently complained about long wait times, both in-store and at the drive-thru.
Staff Attitude
Several reviews highlighted a negative attitude among staff, with some customers feeling ignored or unwelcome.
Product Quality
While some customers enjoyed the smoothies, many noted inconsistencies in taste and quality, with some drinks described as watery or poorly made.
- ESEmily StackNov 4, 20251.0Not only was my smoothie made wrong but also took 20 minutes to correct. This is not the first incident either, last time I came in person everyone had an attitude.
- TTTonia TNov 4, 20255.0I Love Everything about this Tropical Smoothie. I get Greeted when I walk in Sarah And Patrick Always Friendly is the reason I keep coming back to this one. 2 THUMBS up!
- CAChristine AsareSep 25, 20251.0Please do better at hiring people with “good” customer service and attitudes. I’m so sick and tired of going to these fast food establishments and the workers don’t greet, don’t say thank you, don’t say hello, don’t ask how you are doing, don’t say ANYTHING. Managers, please enforce customer service. It makes such a difference. If you are not in the mood to “people” that day or any day, stay home or find a job that doesn’t deal with the general public. The lady that ran my food out didn’t speak. Even after I said: “thank you, I appreciate you” she just walked off. I’m so done. Managers, please do better with who you hire!
- VMV MSep 6, 20251.0I’m writing this review as I just left this location and unfortunately the customer service is absolutely horrible at 10:30 in the morning. The cashier never said hello, and when I got my card back she asked if I could pull up to the door to retrieve my order but closed the window before I could even acknowledge her to say a word and say ok. I guess she assumed I heard her. When I received my order, she reached it out of the door in the most awkward way and I waited a few seconds while looking at her to see if she’d at least say “here’s your order” or “thank you”. There was no verbal communication and to be fair, the service thru the drive thru at this location is never great but at this point the team needs training on customer service and people skills or at least the young lady with brown/black long braids that serviced me today. A smile and a thank you should be simple..
- TBTres BellaAug 29, 20251.0Ordered a açaí bowl it wasn’t even filled to fill line the toppings were threw on that like a kid made it. My reward was not acknowledged due to a supposed glitch in the system. The cashier didn’t greet anyone coming in. Overall I wouldn’t recommend this location
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the main hours of operation for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open Monday through Saturday from 7:00 AM to 9:00 PM, with slight variations on Wednesday until 9:09 PM; on Sunday, it operates from 8:00 AM to 9:00 PM.
What services does Tropical Smoothie Cafe offer for ordering and pickup?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ahead using a mobile app for Tropical Smoothie Cafe?
Yes, you can order ahead through the Tropical Smoothie mobile app available on both iOS and Android platforms.
Does Tropical Smoothie Cafe have a drive-through service?
Yes, Tropical Smoothie Cafe offers a drive-through service with hours generally from 7:00 AM to 9:00 PM, except on Wednesday when it is open until 9:09 PM, and on weekends starting from 8:00 AM.
What type of food and specialties can I expect at Tropical Smoothie Cafe?
The cafe serves fresh, made-to-order smoothies, wraps, flatbreads, acai bowls, salads, quesadillas, and other healthy and gluten-free options.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Where is Tropical Smoothie Cafe located?
Tropical Smoothie Cafe is located at 26563 Evergreen, Southfield, MI 48076, United States.
Are there any nearby places of interest around Tropical Smoothie Cafe?
Yes, nearby you can find Captain Jay's Fish & Chicken for seafood and chicken dishes, Boba Bar for bubble tea and ice cream, and Just Baked Café & Bakeshop for fresh bakery items.
How can nearby places like Athletico Physical Therapy benefit customers before or after visiting Tropical Smoothie Cafe?
Customers visiting Tropical Smoothie Cafe can conveniently stop by Athletico Physical Therapy nearby for health and occupational therapy services, making it easy to combine wellness and a nutritious meal in one trip.