Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
327 reviews
5 stars
170
4 stars
50
3 stars
18
2 stars
15
1 star
74
What are people saying?
AI-generated from recent customer reviews
Food Safety
Multiple reports of glass found in smoothies, raising serious safety concerns for customers.
Customer Service
Inconsistent customer service experiences, with some staff being friendly while others are reported as rude and unhelpful.
Quality Issues
Frequent complaints about the quality and freshness of food and smoothies, including old ingredients and incorrect orders.
Cleanliness
Concerns about cleanliness in the establishment, including unsanitary conditions in food preparation areas.
Management Problems
Reports of poor management practices, including unprofessional behavior and lack of training for staff.
- LLL D (LacedInExcess)Dec 7, 20251.0My husband found GUM in his smoothie. Boycott this place. That kinda behavior is extremely immature and unprofessional. Truly disgusting.
- TCTrina CampbellNov 11, 20251.0Very unhappy! I ordered a mix berry bowl on line and once it was delivered I found out that I had half of bowl.Stop ripping customers off whomever made this bowl needs to be trained again.Photos to follow.
- AEArrington ErvinSep 20, 20255.0The service is top tier at this location. I ordered ahead on the mobile app one day, as I usually do, and they happened to be out of something I wanted. They took the time to call me and let me know ahead of time and even offered me alternatives. Great staff and location.
- CRCarlos RodriguezNov 2, 20235.0Cuando hay oportunidad paso y me compro una bebida refrescante
- MMMiss Tiffany MitchellFeb 26, 20231.0I just visited this location on 2/26 @12:43pm. While placing my order at the menu screen, the rep stated, ‘I can’t hear you, can you speak up.’ Now this is not unusual, but the tone was not very friendly, however I didn’t take it personally. I pulled up to the first window, but there was no one there. Shortly after, a young lady over to the window view but did not acknowledge me. I waited for a minute, not knowing if I should pull up to second window. I waved, but received no attention or acknowledgment. So I pulled to the second window. The young lady at the second window say opened the window and while using her thumb to demonstrate said, ‘First window’. I said, ‘oh I didn’t know, she didn’t say anything’. She replied, ‘yea that was me, I saw you. First window.’ I said, ‘well can I just pay you’, and attempted to hand her a $20 bill. She replied back, ‘First window’, slammed the window in my face and walked off. Assuming I was supposed to oblige her very rude order, to back up in the drive thru line, as well pay for such service, I politely left and took my valued business to another Tropical Smoothie, in Birmingham, where the service is always pleasant. As a small business owner, we all know that customer service is paramount to our success. I usually show grace in particular situations, however, I won’t expect better service from this location too soon.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dining in at Tropical Smoothie Cafe?
Dining in is available Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I get delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily with hours generally from 7:00 AM to 9:00 PM on weekdays and 8:00 AM to 9:00 PM on weekends. You can order online.
Does Tropical Smoothie Cafe offer drive-through service?
Yes, the drive-through is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Can I order ahead for pickup or curbside service?
Yes, you can order ahead using their app or online for in-cafe pickup or curbside service, which is available at participating locations.
Where is Tropical Smoothie Cafe located?
It is located at 29660 Southfield Road, Southfield, MI 48076, United States.
Are there any nearby smoothie bars or cafes to Tropical Smoothie Cafe?
Yes, nearby options include Jamba Juice and another Tropical Smoothie Cafe location. These can be alternatives or additional stops for smoothie lovers.
What nearby places can help with urgent medical needs near Tropical Smoothie Cafe?
Nearby urgent care centers include 1st Choice Urgent Care and MedPost Urgent Care of Southfield, providing convenient medical services close by.
Are there fitness or beauty services near Tropical Smoothie Cafe?
Yes, Planet Fitness Southfield is nearby for fitness needs, and beauty salons like Weave Express and Salon de Weave Southfield are also close for hair and beauty services.