Outback Steakhouse

Reviews

• CN

  Ciera Nicola

  2 days ago
  3.0
  Visited a few nights ago with some friends. Arrived at 6:30 and had a 45 minute wait. Half the restaurant was closed off I assume due to staffing. We made the best of it. When we were finally seated, we were sat in Adam’s section. We were surprised when ordering our drinks that we couldn’t get the flights because they ran out of cups. I confirmed they used glass cups for the drinks and was puzzled that washing the existing cups was not an option considering they have to wash everything. We were told that they had to decline the drink to several people who were there because of this. We ordered different drinks and the chicken and shrimp pasta. 1/3 drinks came before the food. The rest of the drinks came maybe 10 minutes later. The server was less than stellar as he forgot just about everything we asked for and reminded him to get. It was very cold in there. We even heard other guests complaining to management about someone working with possible conjunctivitis towards the end of our meal. Overall not the best experience. My friends had visited a couple days before we went together and they had a completely different experience working with a new female server of just 2 weeks. Too bad we didn’t get the same service for their second time around.
• WH

  Whitney Heard

  6 days ago
  1.0
  I had a good experience with my server I even ordered food Togo I also ordered another drink while I waited the bartender tatiyana was very rude and kept ignoring our server as he kept asking for our drinks at first she was a little busy but when she found out we wanted the drinks she continued to ignore his drinks he asked her 10 different times I had already paid the tab and my carry out a steak by the way had already been giving to me already I waited 40 minutes as I watched the server continue to apologize to us and her tell him she doing the tickets in order which was a lie she was just ignoring him and us I’ve been bartending for 7 years so I don’t make a fuss but my mom walked up and asked her name and asked us why was she ignoring our order she smiled and walked away I ended up leaving with out my drink or my refund I never write reviews but this girl needs more training on making drinks and her attitude this was so disrespectful
• SS

  S

  Feb 19, 2026
  1.0
  This was my second time dining in with the new (tall male with glasses) serving as the host: on Valentine's Day and the evening of Thursday, February 19th. Understandably, they were swamped and emotions running high. It was around 8:30 p.m. and when I walked in as a party of one, he and the manager said that they weren't taking any more reservations or walk-ins. But it's not what you say, but how you say it. On Feb. 19th, I came in (party of two plus a to-go order). When the host arrived, he said that there was a 20 minute wait, didn't ask for our name our phone number to add us to a wait list. Then, a party of six arrived, asked for a table, he told them that it would be 30 minutes, then they said "really, with all these empty tables?!" He then said he could get them seated. At this point, we were still sitting in the waiting area perplexed. I then waited for the host to return and said that I wanted to make sure that he was seating based on order of arrival. The host then asked me: "did you all leave and come back?" I said: "no, we've been waiting right where you told us to wait." He had an attitude throughout our various exchanges. When our table was ready, he hand gestured us to follow him, placed our menus on the table, and walked off. Again, happy to give a pass for a busy holiday, but this location will lose customers if the host's default disposition is bad attitude. I then noticed that the table wasn't wiped off, so I asked our server to clean the table. To my horror, the host was sent to us and had an attitude about me asking for the table to be cleaned off. He stood at our table scoffing. I pointed out the places where the table had sauce streaks and crumbs, as if antagonizing me. I didn't bother to mention that there were two dinner napkins on the floor, underneath our table. The host then wiped my side of the table, not the entire table, so my family member was just out of luck! In all of my years of dining out, I have never encountered such poor behavior from a host. I'm never coming back, as I don't need that type of energy from an employee of an establishment I'm spending money at.
• AH

  Adriane Harris

  Feb 15, 2026
  1.0
  The food was pretty good, but the bartender wasn’t very friendly. I don’t know if her help left or if she was overwhelmed, I’m not sure but I did give her grace. When I ordered my drink she said she had like 4 other drinks to make so I was like okay that’s fine, I’ll wait. She was busy and I was in no rush so it was no problem. Later on another lady comes in to help and takes my order, she was super nice. I got my food, ate, finished my drink. When the bartender asked if I needed anything, I said let me get another one of those with no salt, pointing to my drink. She says okay and walks away. I continue to play with my phone and patiently wait. After awhile I notice a lot of drinks and orders but not mine. I continue to wait bc I’m literally at the bar, no way they forgot. So I waited for about 10-15 mins and then I finally called her over and asked if she was still making my drink. She said oh we’re not making any more of those today…I just looked at her, like didn’t I place my order with you?? She said yes but they don’t have the glasses. I was so confused bc I don’t understand why she wouldn’t have jus said that so I could order something else?? So I say, if I would have known that, I would have ordered something else then. So, she gives me a menu….never comes back…I finally ask the other lady if I can pay, and I jus paid and walked out. I understand being busy and overwhelmed but communication doesn’t require much.
• IM

  I M

  Feb 14, 2026
  2.0
  Went out to eat with friends and my food was the only plate cold out of all my friends as if it was made first and just sat there, I sent it back to be remade for a hot order. 45 mins goes by I didn’t receive my food and my friends was just about done with their meal and it was time to go. Asked for manager he didn’t seem to empathic no apology I wasn’t charged for the meal but just the point I never got my food nor to go as requested was a bit crazy to me I left after waiting 45 mins for my meal which I feel should have been set to priority that wasn’t my fault. Server Demi was great very apologetic about the situation. I was a disappointment with the handling of my food.

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