Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,894 reviews
5 stars
441
4 stars
320
3 stars
315
2 stars
229
1 star
589
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, with many stating that the drive-thru and order fulfillment were excessively slow.
Customer Service
Feedback varied widely; while some praised individual staff members for their kindness, many others reported rude and unprofessional behavior from employees.
Order Accuracy
Numerous reviews indicated issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Some customers noted that the location was clean, while others reported unsanitary conditions and a lack of attention to cleanliness.
Food Quality
There were mixed reviews on food quality, with some customers receiving fresh and hot meals, while others complained about cold, stale, or improperly cooked food.
- ZMZaragosa Maldonado1 day ago1.0I work early am shift. Lights are on people are working but they always say, “we’re not taking orders.”
- MAmatthew anderson2 days ago1.0I went there to pick up Uber eats 3 times and waited 30 minutes for a couple of small items. Why even have the store open if the employees are incompetent.. 3am-5am get rid of all of them
- MBmar barsNov 16, 20251.0Lobby was closed at 6pm, okay cool. A sign would help more than just staring at people expecting them to know. Staff are just standing there doing nothing.
- BPBen ParninNov 15, 20251.0Ive been waiting 30 minutes and counting for a Quarter Pounder, 2 fries and some drinks. The only person here who seemed to actually care was Denise, who wasn't even on the clock; she was on her break. There needs to be a serious shift in management at this place. If I could leave negative stars, I would; this is ridiculous.
- KWKnik WNov 4, 20253.0Many days a bit slow to get orders out,even when not crowded. Only go there when near the area for my son. Some staff friendly some not. Several occasions ,I've heard swear word form employees. Not the place for that. Food was mostly hot.
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's in Southfield, MI?
McDonald's in Southfield, MI is open 24 hours every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, the drive-thru is open 24 hours a day, seven days a week.
What types of payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's offer to customers?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I place an order for delivery or pickup from this McDonald's?
You can order online via their delivery URL or use the McDonald's app available on iOS and Android.
What is the address and contact number for this McDonald's?
The address is 24480 Telegraph Rd, Southfield, MI 48034, and the phone number is +1 248-234-8105.
Which nearby car rental agencies can help if I need transportation after visiting McDonald's?
Nearby car rental agencies include Enterprise Rent-A-Car, Avis Car Rental, Budget Car Rental, Budget Rent A Car, Thrifty Car Rental, and Avis Rent A Car.
What nearby coffee shops can I visit before or after dining at McDonald's?
You can visit Dunkin' nearby for coffee, donuts, and smoothies, or ABC Coffee Service for beverage supplies.
Are there any nearby ice cream or dessert shops close to this McDonald's?
Yes, Baskin-Robbins and Delite Cleaners (which also offers ice cream) are nearby and great for a dessert stop.