Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,907 reviews
5 stars
445
4 stars
320
3 stars
317
2 stars
229
1 star
596
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for their orders, particularly in the drive-thru.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food, leading to customer dissatisfaction.
Food Quality
While some customers praised the freshness of the food, many others complained about cold or poorly prepared items.
Management Issues
Several reviews suggested a need for better management and training, as customers noted disorganization and lack of accountability among staff.
- KCKyle Cruz4 days ago1.0Terribly rude service. Poor communication. It’s embarrassing when adults can’t do a job meant for teenagers
- EEEvanJan 5, 20261.0This location is sketchy. Was there this morning, ordered a breakfast combo with a large coffee. I was the only customer in line. Dude working the drive thru window was gone with my card for a long time, and told me to pull up to the 2nd window. I waited there for close to 10 minutes. Never got my food.
- ABAlpha BarryJan 4, 20261.0Saturday’s flying service at 3am Zero stars, very bad service pfff
- SCSneak CoDec 24, 20251.0Place is horrible In the mornings they play all day and take there time then ask to move to parking zones to avoid messing up there times
- KSKurt SeibertDec 23, 20255.0I wish the Manager would put Sumiya back on 1st shift. Our buisiness across street, Champions Forever, truly enjoyed seeing her positive, happy service quite a few mornings a week and/or during lunch. She's great, bring her back, bring her back !
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's in Southfield, MI?
McDonald's in Southfield, MI is open 24 hours every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, the drive-thru is open 24 hours a day, seven days a week.
What types of payment options are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's offer to customers?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I place an order for delivery or pickup from this McDonald's?
You can order online via their delivery URL or use the McDonald's app available on iOS and Android.
What is the address and contact number for this McDonald's?
The address is 24480 Telegraph Rd, Southfield, MI 48034, and the phone number is +1 248-234-8105.
Which nearby car rental agencies can help if I need transportation after visiting McDonald's?
Nearby car rental agencies include Enterprise Rent-A-Car, Avis Car Rental, Budget Car Rental, Budget Rent A Car, Thrifty Car Rental, and Avis Rent A Car.
What nearby coffee shops can I visit before or after dining at McDonald's?
You can visit Dunkin' nearby for coffee, donuts, and smoothies, or ABC Coffee Service for beverage supplies.
Are there any nearby ice cream or dessert shops close to this McDonald's?
Yes, Baskin-Robbins and Delite Cleaners (which also offers ice cream) are nearby and great for a dessert stop.