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McDonald's

2.9
(1920 reviews)

Business Details

24480 Telegraph Rd, Southfield, MI
48034, United States
(248) 234-8105
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
24480 Telegraph Rd, Southfield, MI
48034, United States

Hours

Reviews

2.9
1,920 reviews
5 stars
449
4 stars
322
3 stars
317
2 stars
230
1 star
602

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Food Quality

While some customers praised the freshness of the food, others reported receiving cold or poorly prepared items.

Management Issues

Several reviews suggested a need for better management and training, as many customers felt the staff lacked proper guidance.
  • LB
    Lumber Black
    1 day ago
    5.0
    This mornin', about twenty minutes ago, I ordered the mcgriddles, I had to pull up to the next window to wait, but the female with the glasses that handed me my order was GORGEOUS!
  • RD
    Richard Dickerson
    2 days ago
    1.0
    Dear owner. The girls you hire.....are not for you. I have had a mcchicken stolen from me. And now my Arch burger has ketcup ends ripped off and placed in my sandwich. I pray this is not your influence. 2pm to 3pm. Get them off your grill or whoever was making the sandwiches.
  • NA
    Naiomi Al-jaberi
    3 days ago
    1.0
    I waited 20 minute's for my order and then had to leave without the food and money I paid. had to go back to work
  • KM
    Kollin M
    Feb 15, 2026
    1.0
    Wouldn't answer the drive through for half an hour. I was going to do a quick doordash then go home, but wasn't able to because nobody was doing their damn job.
  • JW
    Jonathan Warmack
    Feb 2, 2026
    1.0
    Ordered strawberry smoothie on the app Jan 30th 2026. Went to pick up drink and was told they did not have product. I asked what to do they told me to wait in spot 6. Waited for 20 min and left. Checked my bank statement and they charged me for the product. Followed help instructions in the app but no one at the store would answer my call. Unless you like paying for items you will not receive, i recommend not going to this McDonalds.

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's in Southfield, MI?

McDonald's in Southfield, MI is open 24 hours every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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